Jinghua Hotel

Jinghua Hotel Reviews

Jinghua Hotel

No. 1130 Xiahe Road, Xiamen, ChinaView Hotel Details
Jinghua Hotel
Jinghua HotelJinghua HotelJinghua Hotel
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Jinghua Hotel Guest Reviews

3.9/5
133 review
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness4.0
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All Reviews(133)
Positive reviews(114)
Reviews with photos/video(9)
Awesome stay(29)
Clean and tidy(19)
Easy to get around(13)
Classy environment(11)
Amenities were average(9)
Great value for money(8)
Convenient location(8)
Great location(4)
Negative reviews(19)
HOCK GUAN
Standard Room
Stayed in Jan 2024
Business travelers
35 review
4.0/5
Very Good
Posted on Jan 3, 2024
Well located about 20 mins away from the train station
Response from Property: Dear guests: Hello! I am very glad that you have chosen to stay at Xiamen Jinghua Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious.!Home is a haven from the wind, a warm nest, and a corner that warms the body and mind.Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Convenient location.
Response from Property: Dear guests: Hello! I am very glad that you have chosen to stay at Xiamen Jinghua Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious.!Home is a haven from the wind, a warm nest, and a corner that warms the body and mind.Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Lai Yan
Standard Double Room
Stayed in Feb 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel is clean and tidy. Alice's service is very good.
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Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Xiamen Jinghua Hotel! Gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. We will not let you down! Wish you all the best!
Anonymous User
Standard Double Room
Stayed in May 2024
Solo travelers
3 review
2.5/5
Posted on May 3, 2024
There is basically no service. Even a bottle of mineral water in the room is charged. I booked 567. Someone was drunk and crazy in the middle of the night. I kept hearing someone vomiting. The window soundproofing is not good. The sound of cars on the road is very loud.
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Guest User
Standard Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 21, 2024
It is accessible by bus from the high-speed rail station. There are shopping malls and restaurants downstairs of the hotel, which is convenient for food and shopping. The hotel decoration is a bit old, but the room is large and comfortable, and there is a desk facing the window, but the shower room is a bit small.
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Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
1.0/5
Posted on Apr 1, 2024
I swiped my card to pay, but there was an extra charge. There was no notification or pin number, so I couldn't get it back. This is my first time to book a hotel online through Trip. The experience is very bad,😡😡😡
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Response from Property: We understand your dissatisfaction. Due to negligence or other problems, we did not meet your ideal expectations. We will make internal adjustments to ensure that you can get a better service experience next time you stay. Thank you again for your feedback and look forward to seeing you again.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
10 review
4.0/5
Very Good
Posted on Feb 17, 2024
The room is super super small, no service, booked before, can't refund, no choice but to stay, better in safety, not recommended
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Response from Property: Dear customer, thank you very much for taking the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant stay. Thank you for your trust and support!
Guest User
Family Room
Stayed in May 2023
Family
7 review
5.0/5
Outstanding
Posted on May 21, 2023
The hotel is easy to find, located near Xiamen Railway Station, surrounded by many shops, shopping and traveling are very convenient, the hotel room is spacious and clean, the front desk and room service are very good! Worth recommending!
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Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Xiamen Jinghua Hotel. The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious. ! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Standard Room
Stayed in Oct 2023
Business travelers
2 review
2.7/5
Posted on Oct 27, 2023
The Provincial Public Security Bureau's building is a public property, so don't expect any service. The service is really bad, bad, bad, bad. They knocked on your door at 8:30 to clean it, and asked you confidently, "You have to tell me what time you can do it, so I won't knock on the door." They knocked on your door again the next day. I basically don't comment, but I really want to complain.
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Response from Property: We will strengthen the training of our service staff and improve their level to ensure that they can provide you with quality service. We deeply apologize for the inconvenience caused to you. Finally, we thank you again for your feedback. We will take immediate measures to correct these problems and respond to your feedback with practical actions. Thank you for your visit again.
Guest User
Deluxe Double Room
Stayed in Oct 2023
Friends
2 review
3.5/5
Posted on Oct 7, 2023
The room is small, the supplies are average quality, the room rate is over 600, the cost performance is not high. It is just for the convenience of transportation. The breakfast is OK.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Xiamen Jinghua Hotel. The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious. Home is a safe haven, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Couples
6 review
1.0/5
Posted on Oct 4, 2023
I stayed in the hotel for three consecutive nights. On the first day, the bathroom shelves were full of dust, the shower head could not be adjusted, the desk lamp had poor contact, and there were a lot of small garbage on the carpet. I called the room service, but it was not dealt with until the third day. The spare quilt was of poor material and annoying. The bed frame creaked when it moved, the mattress and pillow were very hard, and the pillow was very high, which made it extremely uncomfortable. The hotel facilities were aging, the wind was weak, the room soundproofing was poor, and the air conditioning was noisy. The wifi was not affordable at all, and there was no way to deal with it after contacting the front desk. You also need to do it yourself to store your luggage. There is no concierge in a four-star hotel. There is no sign on the suitcase, only a white card. I rarely write reviews, but the hotel service attitude and experience are very poor. You can avoid thunder.
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Response from Property: We are very sorry that you are dissatisfied with the hygiene of the hotel. We know that hygiene is one of the important factors that travelers consider when choosing a hotel. We attach great importance to the problem of unclean carpets and bathrooms you mentioned, and will take immediate action. Finally, we thank you again for your feedback. We will serve you wholeheartedly and look forward to your visit again.
Jueshiwuniang
Family Room
Stayed in Aug 2023
Booked for others
5 review
2.5/5
Posted on Aug 20, 2023
Why did they charge a room card deposit even though I booked on Ctrip without a deposit? I booked for someone else, which was really embarrassing. The front desk check-in attitude was very bad. Service attitude is very important. It made friends from other places feel that way. It was not such a good experience. I was speechless.
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Response from Property: We are very sorry that you did not have a pleasant experience in our hotel. Your feedback is very important to us. We thank you again for taking the time to provide your feedback. If you have any other questions or need help, please feel free to contact us. We look forward to seeing you again.
Anonymous User
Family Room
Stayed in Jan 2023
Family
1 review
3.0/5
Posted on Jan 29, 2023
The location is quite convenient, there is a bus stop right outside. The facilities in the room are also OK, and the hygiene is also good. But the mattress is too bad, it should be changed! It is hard and feels stiff. You can hear the sound of springs when you move when you sit on the bed! This is not in line with a 4-star hotel at all. It is the worst mattress in the hotel I have ever stayed in, even worse than the bed in a homestay
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Response from Property: Dear guest, hello! Thank you very much for staying at Xiamen Jinghua Hotel. Xiamen Jinghua Hotel is located in the city's commercial center, adjacent to the railway station, with convenient transportation and easy access. We are sorry that you were not satisfied with your stay this time. We will improve the problems you reported. We sincerely invite you to stay with us next time. We apologize for the inconvenience caused to you and wish you a happy life! I wish you a smooth work and a happy life.
pinkjoyce
Deluxe Room (2 beds)
Stayed in Jan 2023
Family
3 review
5.0/5
Outstanding
Posted on Feb 12, 2023
The hotel is OK, it's quite satisfactory, in the city center, convenient to various hotels, went to the beach, had a good time
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your support! I wish you a safe and happy life!
Guest User
Standard Room
Stayed in Jul 2023
Family
4 review
4.5/5
Great
Posted on Jul 9, 2023
There were no disposable slippers in the room on the night of check-in, and the shower gel in the toilet could not be squeezed out, so I had to lift the lid from the top 😂 Other than that, everything else was perfect.
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Response from Property: Dear guests: Hello! Thank you for your strong support to Xiamen Jinghua Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: good work and a good mood every day! In addition, thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and communicate with the department to improve the issues you raised. We sincerely thank you for your valuable suggestions to us!