Hotel Indigo Xiamen Haicang Reviews
Hotel Indigo Xiamen Haicang
No.18 Binhu North 2nd Road, Haicang District, Xiamen, Fujian, 361026, ChinaView Hotel Details
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Hotel Indigo Xiamen Haicang Guest Reviews
4.7/5
Outstanding
1948 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1948)
Positive reviews(1917)
Reviews with photos/video(590)
Delicious breakfast(219)
Friendly front desk staff(158)
Well designed(142)
Well decorated(71)
Nice bathtub(29)
Secluded lake view(16)
Has rooms for families(14)
Delicious buffet(10)
Negative reviews(31)
Williams Gabriel
1 King Standard
Stayed in Aug 2024
Solo travelers
10 review
Very Good
Posted on Sep 7, 2024
Overall is a good hotel. The room is very clean and the automatic toilet is very useful.
The gym have very limited machines and the bake goods/bread in the morning breakfast are not good
Guest User
1 Bedroom Suite
Stayed in May 2024
Family
3 review
Amazing
Posted on May 17, 2024
Even though our hotel is slightly further from town but it’s less noisy and crowded. We took a family suite, it was spacious. We spend a lot of TV family time during dinner time when we order food in.
Special thanks to our room service ladies ‘ 陈益娇 和 陈雅娟‘ for keeping our room absolute fresh whenever we return back!
Response from Property: Thank you for choosing Hotel Indigo Xiamen Haicang, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Guest User
1 King Standard
Stayed in Aug 2024
Travel with friends
3 review
Outstanding
Posted on Aug 9, 2024
Wonderful experiences. Thanks for Lynn and Mandy's help.. Everything in the hotel is brand new. The interior design really impressed me.
Response from Property: Hi INDIGO explorer, thanks for choosing Hotel Indigo Xiamen Haicang. We are happy to know that you were satisfied with the stay here and had a good memory. As the second Hotel Indigo brand in Xiamen, our hotel delivers a neighborhood story of Haicang's culture and the impression of Xiamen from our design, culinary offer and service, hope you enjoyed it. We look forward to your next coming.
Guest User
1 King Standard
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 11, 2024
Clean and comfortable room.
A room with lots of special features waiting to be discovered. Hotel staff are all polite, friendly and always ready to help.
Response from Property: Hi INDIGO explorer, thanks for choosing Hotel Indigo Xiamen Haicang. We are happy to know that you were satisfied with the stay here and had a good memory. As the second Hotel Indigo brand in Xiamen, our hotel delivers a neighborhood story of Haicang's culture and the impression of Xiamen from our design, culinary offer and service, hope you enjoyed it. We look forward to your next coming.
YAM MING TUNG
2 Double Standard
Stayed in Jun 2024
Business travelers
3 review
Very Good
Posted on Jun 18, 2024
A good and new design concepts for the hotel rooms in Haicang for which is very quiet to stay.
Two things that I would like to point it out., Bath toilet is a smart toilet manufactured by local manufacturer,but the smell of the toilet has not been in sufficient ventilation so bad smell is still maintaining after use.
Secondly, Carpets were laid under the beds so it is very uncomfortable to walk between the carpets and wooden floor area inside the room.
It is good for the hotel management to take some solution.
Thank you!
Yam
Response from Property: Dear Yam,Thank you for reaching out to us. We sincerely apologize that your recent accommodation experience at our hotel did not meet your expectations. We highly value the opinions and feedback of each customer, and we appreciate you taking the time to share your concerns.We have carefully reviewed the issues you mentioned, and we are committed to taking appropriate corrective measures. Our goal is to continuously improve our service quality to ensure the satisfaction of every guest. Your feedback is invaluable in this process.Wishing you a happy and pleasant journey ahead!Sincerely, Kevin Yu, Hotel General Manager
PhilipF
1 King Standard
Stayed in Oct 2023
Business travelers
8 review
Outstanding
Posted on Oct 4, 2023
Friendly customer service especially Dora from the counter area.
Response from Property: Thank you for your feedback! We are thrilled to hear that you had a positive experience with our customer service, especially with Dora at the counter area. We strive to provide friendly and efficient service to all our guests, and it's wonderful to know that Dora made a positive impression on you.We will make sure to pass along your kind words to Dora and recognize her for her exceptional service. Your satisfaction is our top priority, and we appreciate your recognition of our efforts.If you have any further feedback or need any assistance, please don't hesitate to reach out. We look forward to welcoming you back on your next visit! Kevin Yu General Manager
kennykht
1 King Standard
Stayed in Dec 2023
Couples
17 review
Amazing
Posted on Dec 13, 2023
We had a fabulous stay. In addition to a lovely design, the room was spacious and had modern amenities. We also enjoyed the breakfast buffet at the hotel, as there was a lot of variety.
Response from Property: Dear explorer, thank you very much for your praise and support! We are very pleased that you have affirmed our hotel, and your next stay will be our greatest encouragement and honor. We will continue to strive to provide high-quality service to ensure that your next stay experience is more satisfactory and unforgettable. If you have any special or further requirements, please feel free to contact us and we will do our best to meet your expectations. Looking forward to meeting you again and creating a pleasant accommodation experience for you! Kevin Yu Hotel General Manager
Denis
1 King Standard
Stayed in Mar 2023
Travel with friends
50 review
Outstanding
Posted on Mar 20, 2023
Very fresh and new hotel with beautiful designer rooms in a convenient location. The district is new, clean and quite. Rooms are very spacious. Breakfasts are pretty diverse with many options: especially fresh juices are good. Service is very good in the hotel.
Response from Property: Hi ,"_TSUS6710f5s****"Warmest greetings from Hotel Indigo xiamen Haicang , I hope this message finds you well.We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. We hope to have the pleasure of welcoming you back to Hotel Indigo xiamen Haicang in the future where we are sure you will have a comfortable stay. Thank you!Warmest Kevin Yu
Anonymous User
1 King Standard Lake View
Stayed in Feb 2023
Couples
8 review
Amazing
Posted on Feb 8, 2023
We’ve had a wonderful stay at the Indigo Hotel Taicang! It exudes elegance and a very welcoming atmosphere. Our room was very spacious, impeccably clean and had a fantastic view of the lake. We enjoyed our meals at Cape 18, especially dinners. The service here is exceptional! The staff from the GM, Kevin, to the manager Alex, Eric, Bruce, Karen and room attendants were very professional, friendly and extremely helpful. They and the rest of their team made our stay extra special! Thanks to the awesome Hotel Indigo Haicang team!
Response from Property: Hi INDIGO explorer, thanks for choosing Hotel Indigo Xiamen Haicang. We are happy to know that you were satisfied with the stay here and had a good memory. As the second Hotel Indigo brand in Xiamen, our hotel delivers a neighborhood story of Haicang's culture and the impression of Xiamen from our design, culinary offer and service, hope you enjoyed it. We look forward to your next coming. Sincerely. Kevin, Hotel General Manager
Guest User
2 Double Standard
Stayed in Aug 2024
Business travelers
17 review
Outstanding
Posted on Oct 2, 2024
Cici eric服务nice
Guest User
2 Double Standard
Stayed in Jul 2023
Family
3 review
Outstanding
Posted on Jul 2, 2023
Robert Angel good
Guest User
1 King Standard
Stayed in Jun 2023
Travel with friends
5 review
Outstanding
Posted on Jun 28, 2023
Robert good
Anonymous User
1 King Standard
Stayed in Oct 2023
Business travelers
2 review
Great
Posted on Dec 3, 2023
good .
YVONNE_YANG
2 Double Standard
Stayed in Oct 2024
Family
12 review
Outstanding
Posted on Oct 4, 2024
During the National Day holiday, although the transportation is not so convenient far away from Siming District, it is actually okay to take a taxi every day. The hotel room is very good, the breakfast variety is good, the room service price is cheap, and there is a car to Songgu Wharf, which is very cost-effective. Mandy and Lynn's customer service are very good.
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6/9
Yuanzhonglaodihetademaimaigege
2 Double Standard
Stayed in Sep 2024
Other
11 review
Outstanding
Posted on Sep 20, 2024
A hotel I found randomly while traveling. I have never stayed at Indigo before, so I decided to give it a try. The hotel is very beautiful. The maintenance is also good. The hotel decoration also has its own style. It is very suitable for taking pictures🤭. The breakfast is also rich. The service ladies Lynn and Mandy are very gentle and lovely. If friends come to Xiamen, they will definitely recommend this hotel🏨. The lively area of Xiamen is not big, so it is very convenient to take a taxi.
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