Home Inn Neo

Home Inn Neo Reviews

Home Inn Neo

No.40 Hubin East Road, Xiamen, ChinaView Hotel Details
Home Inn Neo
Home Inn NeoHome Inn NeoHome Inn Neo
Check available rooms for your travel dates
We Price Match
1 night

Home Inn Neo Guest Reviews

4.5/5
Good
1018 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(1018)
Positive reviews(984)
Reviews with photos/video(107)
Easy to get around(185)
Classy environment(126)
Convenient location(115)
Close to train station(80)
Average sound insulation(61)
Friendly front desk staff(52)
Delicious breakfast(17)
Negative reviews(34)
Guest User
Business Double Room A
Stayed in Juni 2023
Business travelers
20 review
4.2/5
Very Good
Posted on 7. Juni 2023
Is a nice hotel
Guest User
2-bed Room
Stayed in Aug. 2023
Friends
1 review
5.0/5
Outstanding
Posted on 13. Aug. 2023
aaaaaaaaaa
Guest User
Queen RoomA
Stayed in Juni 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on 28. Juni 2023
YYDSS
Anonymous User
Queen RoomA
Stayed in Okt. 2023
Friends
10 review
1.0/5
Posted on 7. Okt. 2023
Facilities: The room is really tiny, the price is very unreasonable, the same-day booking is 200 yuan more expensive than the advance booking, and the front desk did not give any reminders, which is clearly a scam. It is difficult for two people to turn around in a room of nearly 500 yuan, it is itchy under the quilt at night, the table lamp will not light up, one bedside lamp is on and the other is not, and there are hairs in the corners of the toilet Environment: The store is really small and the location is not easy to find. The taxi driver at the door can never find it, and the location is not clear The fried noodles for breakfast are still sour, and 1 of the 2 eggs is bad. The restaurant is very small and there is a kitchen behind it. The chef was washing things and farted loudly, which was very speechless Service: It is really a big ** that the hotel does not have conditioner. I called to ask but they were ignored. This is the attitude of the chain hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Queen Room
Stayed in Juli 2023
Other
4 review
1.0/5
Posted on 25. Juli 2023
As soon as I entered the door, I found a lot of hair on the floor and hair on the nozzle, indicating poor hygiene; The aunt who did the cleaning on the first day took the room card and wanted to come in without knocking. She was probably doing the cleaning, but regardless of whether there was anyone in the room, she should knock on the door first and ask; Wi-Fi is also difficult to get on; The room is very small. Apart from convenient transportation, there is no other advantage. It is not worth the price.
Original TextTranslated by Google
Response from Property: Thank you for your choice to stay and your feedback. We apologize for your unpleasant experience! Small things like discovering shortcomings from the smallest details and maintaining the good aspects. I believe you will have a new experience next time you stay, and we look forward to your arrival!
Guest User
Business Double Room A
Stayed in Aug. 2023
Friends
1 review
1.0/5
Posted on 13. Aug. 2023
I really didn’t expect that I could book such a good hotel at the price of over 400 per night. I was stunned when I entered the room. There was no place except for a bed. There were no windows in the room, and the lighting was terrible. The table was so small and the stool was yellow. I don’t know what it is and I don’t dare to sit on it. Girls can’t put on makeup at all. It’s so light that it’s difficult to open the suitcase in the aisle. There’s a terrible smell in the room. I can’t tell what it smells like. The bathroom doesn’t even have a disposable toilet seat. The smell is bigger. The shampoo and shower gel are not disposable. I don't dare to use the sink. It also leaks. Every time I put water on it, there is water on the floor. My feet are wet even if I wear disposable slippers. It's very disgusting. I don't know what it is on the toilet seat or myself. The soundproofing effect of the wiped-out room is as bad as cardboard. Anyone who makes a little noise outside can be heard in the room. Every morning, while I am still sleeping, it is very noisy outside. Room service is completed in seconds. It has been more than ten minutes and there is still no call. After urging the front desk twice, I came over. I booked three nights at once and couldn't change it. It was really depressing. The room worth more than 400 yuan made me feel that it was only worth more than 100 yuan. It was almost full of shortcomings and I couldn't complain... Anyway, it was only 1,000 yuan. Don’t come 🥹
Original TextTranslated by Google
Response from Property: Thank you for your choice to stay and your feedback. We apologize for your unpleasant experience! Small things like discovering shortcomings from the smallest details and maintaining the good aspects. I believe you will have a new experience next time you stay, and we look forward to your arrival!
Turtle2288
Guestroom (2 beds)
Stayed in Juli 2023
Business travelers
6 review
1.0/5
Posted on 20. Juli 2023
The most rubbish hotel I have ever stayed in in Xiamen, bar none. The environment in the alley is terrible. What is even worse is that the hotel room is on the first floor and the smell of cigarette smoke is terrible.
Original TextTranslated by Google
Response from Property: Dear, I may be small but exquisite. Xiaoru has a variety of room types for you to choose from. Tell me your preferences next time and we will choose the best room for you. Looking forward to our meeting again~~~~
Guest User
Business Double Room A
Stayed in Jan. 2024
Business travelers
8 review
4.0/5
Very Good
Posted on 13. Jan. 2024
Very good, this hotel is very cost-effective
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support for Xiaoru! Xiaoru is honored to receive your praise. My heart feels sweeter than tasting honey. Xiaoru will continue to provide high-quality services as always. Thank you for sharing this love with everyone. Satisfaction is only the starting point. You are here We are particularly concerned about everything during your stay. Xiaoru will definitely show you a better self and stay with you all the time. Remember to come often~
HHYyang
Business Double Room A
Stayed in Jan. 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on 14. Jan. 2024
Location, service, rooms are all great!
Original TextTranslated by Google
Response from Property: I am really excited to see the simple but profound praise from the guests. Xiaoru strives to provide the most considerate and meticulous service to each guest and looks forward to meeting you again^
sweet995
Queen RoomA
Stayed in Apr. 2023
Friends
4 review
1.0/5
Posted on 12. Apr. 2023
The room was too smelly at first, so I had to wait for a long time before agreeing to change the room. However, the room on the first floor was too humid and had a bit of a musty smell. The bathroom was super small and crowded, and I had to go to the front desk to get things myself.
Original TextTranslated by Google
Response from Property: Xiaoru is very sad that I didn't get your 5-point rating~~ Xiaoru will always work hard to do better, we will continue to improve, and we hope that our next stay can bring you a better stay experience. Please believe that we, Xiaoru, will Continuously improve and do better and better. Xiaoru looks forward to meeting you next time and will bring you different surprises~
cicy—
Queen Room
Stayed in Apr. 2023
Friends
1 review
1.0/5
Posted on 21. Juni 2023
Not recommended. In the alley, the sound insulation is very poor. The space is very small. The worst hotel I have ever stayed in. The hotels in Xiamen are really speechless.
Original TextTranslated by Google
Response from Property: Thank you for your choice to stay and your feedback. We apologize for your unpleasant experience! I am small but exquisite. Xiaoru has a variety of room types for you to choose from. Tell me your preferences next time and we will choose the best room for you. Looking forward to our meeting again~~~~
Anonymous User
Queen RoomA
Stayed in Dez. 2022
Friends
4 review
1.0/5
Posted on 10. Dez. 2022
It's too bad. It's impossible to go there a second time. The room is on the first floor. It's a renovated house. It's too outrageous. There is no signal in the room and I can't even receive the wifi verification code! The air in the room is so bad that I feel suffocated without turning on the air conditioner! ! The sound of leaking water came out of nowhere in the middle of the night and woke me up! ! There is no soundproofing at all, you can hear people talking outside clearly. I don’t know if the bedding has been changed, but I feel itchy...
Original TextTranslated by Google
Response from Property: Sir, we are very sorry to see your review and let you down during your stay. We will work hard to improve our shortcomings. We strive to satisfy every guest and look forward to your visit again!
akira chen
Business Queen Room
Stayed in Juli 2021
Family
28 review
5.0/5
Outstanding
Posted on 18. Juli 2021
Very suitable place, very convenient for parents to travel. Because my father had a bad nose, after the call, the hotel arranged a room by the window in time. Because I was a gold member of Ctrip, I got the opportunity to upgrade the room for 16 yuan! Thanks to Ctrip, the journey is very happy!
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your favor and love for Xiaoru, the pace of progress will never stop, I hope Xiaoru is the most warm and unique one in your memory, come back often to see Xiaoru~~~~
Guest User
Business Queen Room
Stayed in Juli 2021
Friends
3 review
3.5/5
Posted on 10. Juli 2021
The area of the house is small, but the sanitation is good, the service is also good, but the sound insulation is slightly poor
Original TextTranslated by Google
Guest User
2-bed Room
Stayed in Juli 2021
Couples
4 review
4.5/5
Great
Posted on 6. Juli 2021
The hotel is located in the downtown section of the city, the rooms are compact and practical, the facilities are clean and sanitary, and the waiters are warm and courteous. It is very convenient to have breakfast near the hotel. The room cannot accommodate an extra bed, it is suitable for young people but not suitable for children.
Original TextTranslated by Google
Response from Property: Thank you for your praise, if the earth does not explode, Xiaoru will not have a holiday, and the universe will not restart, Xiaoru will not rest. Rain or shine, we are here waiting for you to come again