Xiamen puyun Hotel (Zhongshan Road Pedestrian Street Ferry Terminal) Reviews
Xiamen puyun Hotel (Zhongshan Road Pedestrian Street Ferry Terminal)
No. 141, Jukou West Third Street, Siming District, Xiamen, Fujian, ChinaView Hotel Details
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Xiamen puyun Hotel (Zhongshan Road Pedestrian Street Ferry Terminal) Guest Reviews
4.5/5
Good
2271 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(2271)
Positive reviews(2150)
Reviews with photos/video(752)
Friendly front desk staff(236)
Near shopping area(221)
Convenient for shopping(195)
Easy to get around(180)
Would stay again(48)
Perfect for families(41)
Excellent room layout(25)
Has rooms for families(16)
Negative reviews(121)
Guest User
Family Harmony Duplex Twin Family Suite
Stayed in Oct 2024
Family
14 review
2.5/5
Posted on Oct 27, 2024
First impression of the room was nice but things turn bad after. Door couldn’t lock at all near 11pm and there wasn’t anyone who can fix it, was told to change room but I’m hesitant as my family members were all sound asleep. Thankfully after 30 mins, the door locked by itself. Multiple baby cockroaches were found, and when I told the receptionist, the reply I get is that they use roach killer. A few of us has bites on our bodies the next morning. The cleanliness is poor. Would not recommend at all.
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,您提出的客房衞生問題,我們會將意見告知相關部門以提高服務質量。希望能再次預訂本酒店,給我們一個機會致歉,我們會積極改正,期待再次光臨!
Guest User
Family Harmony Duplex Twin Family Suite
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Good Location, great services, tasty foods in every corner, centralize area & iconic places to go by train /by foot to train station. Will come again to stay this hotel. 👍👍👍
Response from Property: Thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose Xiaopu as your stay in the vast sea of people. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
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Xander Wang
Simple 2-bed Room
Stayed in Dec 2024
Couples
20 review
4.0/5
Very Good
Posted on Dec 30, 2024
Great location. Room size was adequate. Room could be cleaner, but for one night it was fine for us. Enjoyed the location the most. Close to pedestrian street and lots of good food. Hotel could do better with cleaning. Beds were very comfortable!
Response from Property: 看到您的點評小璞 真的是傷心呢~不過小主放心,不足的地方我們會積極的改進,努力做到最好。對於您提出的問題我們也在及時處理,希望能有機會再次為您服務!~~等待您的小璞
Ng
Featured Duplex Suite (2 beds) (Balcony)
Stayed in Dec 2024
Family
5 review
4.0/5
Very Good
Posted on Jan 17, 2025
Location near old Xiamen central and Bashi market, where to get to taste all Xiamen foods. Address was a bit difficult to find if you are not familiar with the place.
Response from Property: 【距中山路步行街僅10米】【毗鄰八市海鮮市場】非常感謝您的好評,廈門璞雲酒店位於中山路步行街主街旁,打車可直達酒店樓下,15分鐘內可到達廈門大學、貓街、輪渡碼頭、鼓浪嶼、植物園、沙坡尾、曾厝垵等旅遊景點。
Guest User
Family Harmony Duplex Twin Family Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
First time to Xiamen and been hooked this hotel for 2 nights. First night with 2 bfast. Upon check in, we asked the counter how to purchase another 2 bfast for tmr. Instead of selling the bfast to us, but they gave us 2 FREE bfast. What’s the excellent service was that 😘😘 thank you so much ☺️ and the room was so big and just nice for 4 of us. It was duplex style. Really awesome. Highly recommended. The price is very reasonable compare to others
Response from Property: 非常感謝收到您的五星好評!小璞將一如既往地保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨。期待着您的再次光臨,祝您生活愉快,充滿喜悦!
Guest User
Family Harmony Duplex Twin Family Suite
Stayed in Dec 2024
Family
24 review
4.2/5
Very Good
Posted on Dec 21, 2024
Best location for eating around, helping staff. Convenient and easy for shopping around.
Response from Property: 【距中山路步行街僅10米】【毗鄰八市海鮮市場】廈門璞雲酒店位於中山路步行街主街旁,打車可直達酒店樓下,15分鐘內可到達廈門大學、貓街、輪渡碼頭、鼓浪嶼、植物園、沙坡尾、曾厝垵等旅遊景點。
an_na
Family Harmony Duplex Twin Family Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The first time i go to xiamen, and decided to book this hotel because of the rating, and turn out it is a good decision! While we have a langguage barrier at other hotel, but here at puyun hotel the staffs are tech savvy (they don't speak english but they also have google translate 😎 and our problems solved quickly). The staffs is also very helpfull as they gave us a free luggage storage for several days because we need to go to gulang yu island. The security man at the front door also very kind with us. Very recommended place to stay for foreign people, especially the location is right at the center of touristy street, at least you need 2 days for exploring this area. It is also close to xiamen wharft, just 750 meter from the hotel or 10 minutes walks.
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Response from Property: Thank you for your positive feedback and recognition of our Puyun Hotel. Your positive feedback is the greatest recognition of our service. Puyun Hotel has always been committed to providing comfortable and warm accommodations as well as high-quality services for guests from all over the world. We hope that friends from afar can feel the warmth of home during their short journey, and we will do our best to assist you on your journey. We wish our friends a pleasant journey and look forward to meeting you again.
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Chung
Xingyun Duplex Balcony Tea Ceremony Double Bed Suite
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very nice room. The room is so comfortable that I don’t feel like going out and wanted to stay in the room for the whole day. The location is very good. So near to the walking street. I will book this hotel again when I come to Xiamen again.
Response from Property: 感謝您選擇璞雲酒店,小璞一直秉承着對每一位房客住宿體驗的高度關注。我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一間房間用品都經過精挑細選。我們始終堅持用心服務每一位顧客,讓您在小璞的每一次入住都充滿温馨和舒適。期待再次為您提供美好的住宿體驗!
Noccy Squid
Featured Duplex Suite (2 beds) (Balcony)
Stayed in Oct 2024
Travel with friends
16 review
3.2/5
Posted on Oct 19, 2024
The best thing is for sure the location very central and surrounded by restaurants, cafes, shopping etc.
The room design very nice and modern, it was comfortable but it wasn’t very clean to be honest. Staff speaks zero English but I understand almost all the guest are Chinese so they don’t think they need to invest. Even if no English is spoken, staff is nice and communicates via app - they share their WeChat and communication is easy.
The very disappointing thing was the breakfast. It was advertised as Chinese and Western but it was 100% Chinese only. I read in some review responses they said that dishes change every day therefore on some days there may only be Chinese food. However, it was really beyond that - there is not even coffee or tea for breakfast! Only soy milk. I live in China and I am used to Chinese breakfast but my friend was very disappointed.
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Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
ChenPhoebe
Stargaze Duplex Balcony Family Suite
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 28, 2024
The location was very convenient, the rooms are new and clean, the reception staff were friendly and helpful. There are washing machine and dryer available for guests to use.
Response from Property: 哎呀 收到您好評,頭也不暈了眼也不花了,又能繼續幹活了,謝謝親親的好評
Fionalgp
Family Harmony Duplex Twin Family Suite
Stayed in Sep 2024
Family
2 review
3.7/5
Posted on Sep 9, 2024
Excellent hotel location and the room was very big for our two families. A little disappointed that there was no live TV option to watch local news.
The cleaning service was average as the staff did not clean the bed in the upper loft after our first day.
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
Wilson lee 88
Featured Duplex Suite (2 beds) (Balcony)
Stayed in Aug 2024
Family
48 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Room was clean and location of the hotel was nearby to the famous walking street you can find anything from souvenirs, food and etc all within walking distance very convenient
Response from Property: 感謝您在百忙之中抽出寶貴的時間為房間進行點評!我們感到非常榮幸,茫茫人海中您選擇了小璞作為您停留的驛站。在這裏,來者皆是我們的尊貴客人,每一次相逢都是一份緣分。願美好的生活與您環環相扣,期待未來與您再次相會,為您創造更多愉快的回憶!
Intervisa
Featured Duplex Suite (2 beds) (Balcony)
Stayed in Jul 2024
Travel with friends
37 review
3.7/5
Posted on Aug 22, 2024
Only strategic because of his location, but hotel is dirty and toilet stinks. The second floor of the hotel room usually doesn’t get clean or tidy. No idea why but the cleaners only clear the dustbin at the second floor and neglect the rest of them
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
DavidChieng詹大卫
Family Harmony Duplex Twin Family Suite
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Jul 10, 2024
Excellent location and cleanliness. Staff are quite friendly. Unfortunately, only one lift was working during my 3 days of stay there.
Response from Property: 感謝您在百忙之中抽出寶貴的時間為房間進行點評!我們感到非常榮幸,茫茫人海中您選擇了小璞作為您停留的驛站。在這裏,來者皆是我們的尊貴客人,每一次相逢都是一份緣分。願美好的生活與您環環相扣,期待未來與您再次相會,為您創造更多愉快的回憶!
Wang Minghe
Family Harmony Duplex Twin Family Suite
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Very good, convenience location, good for family.
Response from Property: 哎呀 收到您好評,頭也不暈了眼也不花了,又能繼續幹活了,謝謝親親的好評