Wuyuan Haiwan (Xiamen Airport Wuyuan Bay Store) Reviews

Response from Property: Dear guest, thank you very much for your stay and review! Thank you for your opinion. During your stay, the room is full and there are many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. The hotel will regularly and quantitatively maintain and update the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. Regarding the invoicing speed you mentioned It's slow. It's because the computer at the front desk failed, which we are actively solving. It has been repaired and we have communicated with you. If you are pressed for time, you can leave the store first. We will directly invoice you and send it to your mailbox. No need to wait at the front desk. As for the half-hour wait you said, it actually didn't take that long. We didn't expect this, so I'm sorry. Our hotel will improve its hardware. I hope you will have a new experience next time you visit! Looking forward to experiencing it again!

Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Some rooms are older and have serious tile penetration. It's not that the aunt didn't clean them properly. After all, it's cleaning, not tile renovation. The tatami bed in this room has a moderate hardness, not very hard as you said. This bed type is also the only one in the hotel. Each guest has different needs. Older people like a firmer bed, and younger people like it harder. People like soft ones. If you don't like it, you can communicate with the front desk and we can change you to another room. We also call on all customers who come to the store to communicate with the front desk at any time if they have any questions. We will try our best to solve whatever problem we can. We also hope to provide customers with better services! At the same time, thank you for your valuable opinions. If you come here next time, I hope you can book this hotel again and give us a chance. Looking forward to your visit again!

Response from Property: Dear guest: Hello, thank you for your review! Shanghai Bay Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. In addition, your valuable opinions are very important to us, and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance. Looking forward to your visit again!

Response from Property: Dear guest, thank you for your review of the hotel. We regret your experience during your stay at the hotel. Feedback has been reported to relevant departments to actively deal with such incidents. If you have any questions during your stay, you can also contact the front desk at any time! In addition, your valuable opinions are very important to us, and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance. Looking forward to seeing you again!

Response from Property: Dear guest: Hello, thank you for your review! Haiwan Hotel advocates "intentional service", and we are trying our best to find opportunities to provide you with services, so as to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey

Response from Property: Dear guests: Hello! Thank you for your full score review, your support and encouragement are the biggest driving force for us to move forward. Haiwan Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiamen Wuyuan Bay looks forward to your coming again!

Response from Property: Dear guest: Hello, thank you for your review! The hotel also has newly renovated rooms with different styles, which are all arranged according to the room type you have booked. Shanghai Bay Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Dear guest: Hello, thank you for your review! Haiwan Hotel advocates "intentional service", and we are trying our best to find opportunities to provide you with services, so as to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Thank you for your praise. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again, and we will serve you wholeheartedly.