Xiamen Hotels with Airport pickup service

After a very long 23 hours travelling I appreciate how efficient the front desk helped to get my room sorted out. Special thanks to all! Sorry I did not get their names as I was so exhausted. I look forward to my next visit.

The hotel’s staff were very friendly and helpful. The hotel manager,Vincent was patiently listened and solved our questions. My husband and I stayed at the seventh floor and they’ve provided afternoon tea for the executive floor members. The executive lounge was super clean,quiet and comfortable. We really enjoyed the afternoon tea. If there is one thing I can suggest, I will strongly suggest to change the guest room carpet and update the hair dryer. 马可波罗酒店的前台以及其他工作人员的服务态度都非常温馨贴切。酒店经理，Vincent耐心的帮我们解决问题。八楼层的行政楼下午茶，点心虽然不多但很精致，很开心享受下午茶时光。酒店客房若能换新地毯以及吹风机，会是厦门最高级的酒店之一,因为它的地理位置优越，闹中取静，俯瞰湖景…….

The service go down! Please teach the staff how to use a suitcase with 2 rolls, they can't use it! Please teach the staff of the restaurant to take the people first who come first and not let them wait! Please teach the staff, when they say : yes, I will take a coffee for you. Also to do it and not let the people wait at the breakfast! One point more, the Paulaner restaurant open at 17:30 and not at 17:00 like you write it in your later. I have to wait 30 min for this!

the hotel is situated right in front of the Gulangyu. One could enjoy the nice view during the day and the night. The metro station is nearby and the sightseeing spots is within walking distance, plus lots of restaurants next to the shopping arcade so one could enjoy the local taste while doing shopping. special thanks to Johnny 施為民 at concierge who made my stay easy with his tips on touring the Gulangyu, shopping arcade and promenade where I enjoyed the local food. Johnny's colleagues was also very kind and helpful.

Everything about my stay at the hotel was great. I had a late arrival, so its proximity to airport was the main reason i choose it. I walked to the hotel +- 500meter and arrived there at midnight. Reception was still available, although they had a selfcheckin service (my backup plan in case my flight got delayed). I got my key within minutes (thank you) and was greeted by a big spacious clean comfortable Mondriaan themed room. Shower was great, bed was super. Although close to airport, not a sound. I had to leave early so i couldb try breakfast. Checkout was done by Carl. Very polite professional young man who not only did the checkout, but also was helpfull in explaining the best way to get to the trainstation. He even arranged a taxi, and stayed with me until it arrived to tell the driver were to bring me. During the few minutes wait i was offered drink (iced tea) and a parting gift (box of almond pastries. My stay was short but very pleasant. The hotel is full of art pieces, a cute usher robot us driving around, staff is professional... i know where to stay. Thanks again Carl (pic just before checkout)

This is my second stay at Hualuxe Xiamen. My entire family loved this hotel, the room is immaculate, the staff are all extremely helpful and friendly. The view is wonderful. My kids enjoyed the swimming pool the most. The food in the Chinese restaurant on the second floor is highly recommended. We will definitely visit again!

The hotel is located in a very good neighborhood and it’s easy to get around the city. The hotel stuff are very nice and welcoming. They gave us a free upgrade. I would definitely recommend it if you’re planning to stay in Xiamen.

This hotel was fantastic, especially for the price. We were here in the off-season and I'm not sure what the normal price is, but we paid almost 1/3 of the price for a hotel of equivalent quantity just last week in Shanghai. The breakfast buffet was great, they have lots of options and have chefs preparing noodle and congee bowls on request. I highly recommend the Japanese restaurant here as well, some of the best meals we had were there. The pictures did not show it, but our room also included a large bathtub which was a big plus. We were working while we were here and there were plenty of comfortable places to work. My only complaint is that they allow smoking in the lobby and in rooms close to ours; this seems to be the case in other places we've stayed in China, but was difficult coming from the USA

Love this hotel, the view from the room is just amazing! The swimming pool is very big and so beautiful ! The Italian restaurant downstairs is good Will go again for sure!

A little rough around the edges, particularly when it comes to service. Although, the concierge staff were pretty helpful. The restaurants are a mixed bag, the Japanese place is great. Nice views of the harbour, but a bit of a journey to most of the local attractions. Rooms are about what you'd expect from a place like this. Overall...pretty average. Could probably do better at the price point, but could definitely do worse.