Fortune Gloria Plaza Hotel Xiangtan Reviews

Response from Property: 感謝您對我們酒店的反饋！我們很高興得知您對房間的清潔度和價格的實惠感到滿意。同時，我們也注意到您提到房間和浴室的空間較小，對此我們深表歉意。我們一直在努力提升客人的入住體驗，您的反饋對我們非常重要。我們很高興您喜歡酒店周邊的便利設施，包括購物中心、超市、商店和餐館。希望這些設施能為您的旅程增添便利與樂趣。如果您在入住期間有任何其他需求或建議，請隨時與我們聯繫。我們期待為您提供更加舒適的住宿體驗。

Response from Property: 尊敬的賓客您好！非常感謝您選擇我們的酒店並分享您的寶貴體驗。我們很高興得知您在我們的酒店度過了一段安靜且舒適的時光，同時酒店的環境衞生也贏得了您的認可。您的滿意是我們最大的追求，我們會繼續努力，不斷提升服務質量，為您和更多的賓客提供更加優質的住宿體驗。如果您有任何其他需求或建議，請隨時聯繫我們，我們會盡快為您解決並提供幫助。再次感謝您的支持與認可，期待您下次光臨，祝您旅途愉快！

Response from Property: 尊敬的賓客您好，非常感謝您選擇入住湘潭福星凱萊酒店以及對我們的認可！很感謝您的細心點評,為您提供優質的服務是我們堅持不懈的追求，我們一定再接再厲提升服務品質，同時不斷改善各方面的設施設備和各項流程，真誠的邀請您再次入住，定會有更多的驚喜等您體驗！

Response from Property: 尊敬的賓客，您好！路上風景無數，能讓您為我們駐足，心中無限喜悦。湘潭福星凱萊因您的到來而更加美麗，願往後的美好時光能與您共度。祝您生活愉快！

Response from Property: Hello dear guests! Thank you for choosing to stay at our hotel and leaving such a warm and detailed review. Seeing that you highly recognized our hotel's overall environment, atmosphere, and room comfort, our team's efforts and intentions have been recognized. The best return. Hygiene standards are our constant insistence, and it is our greatest pleasure to make you feel clean and secure at home. We look forward to having the honor to serve you again in the future and create more unforgettable stay memories for you. I wish you a happy life and all the best!

Response from Property: Hello dear guests! Thank you very much for your long-term support and love. Your continued trust and choice in our hotel is our greatest honor. We are deeply sorry for the inconvenience you encountered during your stay and have deeply reflected on the shortcomings in this service. We understand that high-quality service is the cornerstone of a hotel's survival and development, and your feedback this time has undoubtedly sounded the alarm for us. Regarding the front desk service issues you mentioned, we have recorded this situation and will strengthen the training of front desk staff to ensure that each employee can provide services to guests with enthusiasm, efficiency and professionalism. At the same time, we will also optimize the internal communication mechanism to ensure that guests can receive timely and effective solutions when they encounter problems. We sincerely apologize for the inconvenience caused to you and ask you to continue to give us opportunities to improve. Your suggestions and criticisms are our precious wealth. We will take this as an opportunity to continuously improve ourselves. We look forward to having more opportunities to provide you with better services in the future, so that every time you stay is a pleasant experience. Become an unforgettable journey. I wish you a happy life and smooth work!

Response from Property: Hello dear guests! Thank you very much for choosing Xiangtan Fuxing Gloria Hotel and leaving a review and sharing. We hope to have the opportunity to have more communication and exchanges with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel! Sincerely looking forward to your visit again! Thanks! ^_^

Response from Property: Hello dear guests! Thank you very much for your high recognition of all aspects of us! We always adhere to the principle of "guests first" and strive to make every guest feel the warmth and thoughtfulness of home. We are extremely pleased and proud to hear that you praised our service attitude. The hotel's convenient location allows you to easily meet your shopping needs while enjoying your leisure time, which is exactly what we expected. Thank you again for your valuable opinions and support. We look forward to continuing to provide you with better services and experiences in the days to come. If you have any suggestions or needs, please feel free to contact us, we will be happy to serve you!

Response from Property: Hello dear guests! First of all, please allow us to express our deepest gratitude to you with our most sincere feelings! Among the many choices, you choose to stay in our hotel again and again. This is not only the greatest affirmation of our services, but also a great encouragement and spur to our team. In the pursuit of service excellence, there is no best, only better. Continuous improvement is our constant commitment. Each of your suggestions and feedback is our precious wealth. We have recorded the areas for improvement in the individual service experience you mentioned this time and will use them as the direction and motivation for our future improvements. Every encounter makes us cherish it and makes us look forward to creating more beautiful memories with you.

Response from Property: Hello! Thank you for staying at Xiangtan Fuxing Gloria Hotel and taking the time to give us a review. The hotel has a superior environment and complete supporting facilities. It is next to Tianhong Shopping Plaza and the transportation is very convenient. It is our honor to provide you with satisfactory service. On the 7th floor If you are dissatisfied with anything, please tell us so we can make it right. I wish you a happy New Year and may your family be happy and healthy!

Response from Property: 尊敬的賓客您好！非常感謝您對我們酒店的肯定與寶貴意見！關於您在入住期間遇到房間有香煙味的情況，我們深感抱歉，給您帶來了不便。非常感謝您及時向我們反饋，並特別讚揚前台服務小哥的積極態度和服務效率，他的迅速響應確實體現了我們“顧客至上”的服務理念。您提出的關於房間異味處理的建議非常中肯，我們完全同意並感激您的建議。為了進一步提升客人的住宿體驗，我們已經向客房部強調了加強房間異味檢查與處理的重要性，包括但不限於增加開窗通風的頻率以及在必要時使用空氣清新劑等措施，確保每間客房都能保持清新舒適的環境。再次感謝您的理解與支持，我們期待在未來的日子裏能有幸再次為您服務，為您帶來更加完美的住宿體驗。如果您還有其他任何建議或需求，請隨時告知，我們始終在這裏傾聽並願意不斷改進。祝您生活愉快，期待再次相見！

Response from Property: 尊敬的賓客您好！感謝您如此詳盡且充滿讚譽的點評，您的滿意對我們來説是無上的榮耀！從您踏入酒店大門的那一刻起，我們就致力於讓您感受到家一般的温暖與舒適。得知我們的工作人員能以熱情周到的服務迎接您，我們深感欣慰，這正是我們團隊一直追求的服務宗旨。再次感謝您的寶貴意見，您的滿意是我們不斷前行的動力。期待在未來的日子裏，您能再次光臨我們的酒店，繼續享受我們為您準備的一切。祝您一切順利，期待再次為您服務！

Response from Property: 尊敬的賓客您好！非常感謝您的細緻點評，我們深感榮幸能得到您如此高的評價！得知您對我們的房間舒適度、開闊視野、優質服務以及清潔衞生都感到滿意，這無疑是對我們團隊最大的鼓勵和肯定。我們一直致力於提升賓客的住宿體驗，從每一個細節做起，力求讓每一位客人都能感受到家的温馨與便利。未來，我們將繼續不懈努力，不僅保持現有的服務水平，還會不斷探索與創新，為您帶來更多驚喜和舒適體驗。期待您的下一次光臨，希望屆時能再次為您提供超越期待的服務。再次感謝您的寶貴意見，祝您生活愉快！

Response from Property: 尊敬的賓客您好！我們非常高興給予的高度評價，這對我們來説是極大的鼓舞和肯定。能夠讓您在便利的環境中享受旅行，是我們追求的目標。服務的到位，離不開我們每一位員工的辛勤付出和專業態度，我們致力於提供超越賓客期望的服務體驗，確保每一位賓客都能在一個清潔、安全的環境中安心入住。再次感謝您的寶貴意見與支持，期待您的再次光臨，願我們的服務能讓您的每一次旅行都更加美好！