Xiangxi Prefecture Spa Hotels

Hotel is very clean and spacious. Hotel staff are really friendly and informative too, especially Mr Kerr who helped us to arrange transportation to the railway station. They also helped us to book boat tickets within the ancient town! There are many Spa facilities and the personal hotspring within our compound is pretty cool too :) People visiting Feng Huang city should definitely give this place a visit, cheers🥳

The hotel has an excellent location and convenient transportation. It is very convenient for both business travel and leisure vacation. The rooms are spacious and bright, with complete facilities and comfortable beds.

Very nice, the experience is great 😊 I placed the wrong order, I didn’t order breakfast, and then the front desk lady told me how to operate and modify it. The service attitude is very good. 👍 I like it. The room equipment is perfect and the air conditioning effect is very good. There is also a free fruit gift. It is also very close to the commercial city. Will come again next time

If you are visiting Furong Town, this is the best hotel to stay in. First up, the hotel provides free pickup service from the railway station. Communication with the hotel staff via WeChat is seamless. The hotel is within a 3mins walk to the attraction entrance. The room itself is spacious and clean as shown in the picture. Only issue we faced was the weird design of the toilet and shower cubicle. The shower cubicle is too small and has no space to hang towel or clothes without wetting them. Overall still the best place to stay in my opinion within Furong.

來吉首出差住了邊城大酒店，前台服務員服務熱情，特意為我升了新裝修的樓層，入住體驗非常開心，大姐服務周到，房間特大，還有好吃的水果，衞生也很乾凈，值得推薦所有在外旅遊的人，到這裏才感覺有家的温暖，我給了滿分，祝這個酒店越來越好！

The biggest feature is that the room is very large, the space is very comfortable, the hotel hardware is in good condition, the service is to complain, the best hotel service awareness in Yongshun needs to be strengthened, the room water is required to drink and then take a bottle to inform you that you need to charge. The front desk did not know that it was inconvenient to register the license plate number, and it was very inconvenient to get in and out. I also encountered an error in the garage system. On the rainy night, the car went back and forth many times and couldn't enter the hotel. No service staff said hello, quite indifferent 😐, The language control in the room is completely unexplained. You will not know how to use your little butler system when you live in. In short, the hardware is equipped, the refinement service is completely absent, and the service is quite extensive.

We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main strip (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist strip on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai （小代） who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.