Xiangyang Guotou Jiayue Hotel

The porridge for breakfast was all rice soup. The waiter ignored me at all on the first morning and it was still the same the next day.

This hotel is state-owned. It is very new and the rooms are large. It is very comfortable to stay. The breakfast is rich, parking is very convenient, and the hotel staff is very enthusiastic and patient.

This hotel meets my expectations because my job is related to hotels. Based on my understanding of five-star hotels, this hotel can actually do better. It just needs to be improved a bit. I drove here on National Day this time, and I was most afraid of not having a parking space, but I don’t have to worry about it at SDIC Jiayue. There are plenty of parking spaces, both underground and above ground. I give this a 10 points. This hotel has high integrity and is owned by itself. Unlike the floors and parking spaces of other hotels where I stayed the next day, they were shared with other hotels. (Mainly, SDIC Jiayue was fully booked, so there were no seats available the next day). Secondly, the location of this hotel is a little far away from the ancient city and Tangcheng, because I thought that I didn’t care about these problems because I didn’t drive. There are few places to eat and drink for late night snacks nearby, but you can order takeout. If you check into the hotel early in the evening, the hotel has a QR code for ordering food that you can scan and order. Off-topic (the chef in our five-star hotel is available 24 hours a day and can cook as long as the guests need it. This can be improved, although basically no one eats late-night snacks in the hotel). In addition, the operation of turning on the TV program is too complicated. If you are old and don't know how to operate it, you should just watch TV and change channels as soon as you turn it on. By the way, I would like to criticize the front desk. When guests check in, it’s a bit awkward for two staff members to chat in front of me, right? I care about this very much and feel disrespected. In fact, I am very unhappy about this matter. I hope your leaders will see this. Finally, let’s talk about how early in the morning it is: For such a high-quality hotel, breakfast in the morning felt a bit chaotic. Not enough staff, guests left, not cleaned in time, etc. This cannot be blamed on the hotel, because there were too many people during the National Day holiday, and everyone was comparing notes. All the hotel’s middle-level leaders came back to work to provide services. I chatted with a hotel leader for a long time. In the end, I gave the hotel a 10-point satisfaction rating. I will come to SDIC Jiayue next time because the state-owned enterprise is guaranteed. I hope the hotel will improve a bit and become the No.1 hotel in Xiangyang city in the future. This is also my expectation for you, come on.

In terms of location, it is quite convenient. There is a hotel in one building, and there is a parking lot downstairs, but it is only half of the parking lot. If you are late, it is still difficult to park. There are few restaurants around, and the interior of the room is quite smart. It's a pity that the window in the room is only half.