Atour Hotel (Xi'an Xianyang International Airport)

Atour Hotel (Xi'an Xianyang International Airport) Reviews

Atour Hotel (Xi'an Xianyang International Airport)

Building 3, Zone D, Airport Garden, Airport New City, intersection of Tianxi Avenue and Guangde Road, Weicheng District, Xianyang, Shaanxi, ChinaView Hotel Details
Atour Hotel (Xi'an Xianyang International Airport)
Atour Hotel (Xi'an Xianyang International Airport)Atour Hotel (Xi'an Xianyang International Airport)Atour Hotel (Xi'an Xianyang International Airport)
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Atour Hotel (Xi'an Xianyang International Airport) Guest Reviews

4.8/5
Excellent
1358 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1358)
Positive reviews(1330)
Reviews with photos/video(99)
Offers pick-up/drop-offs(217)
Close to airport(172)
Easy to get around(143)
Delicious breakfast(109)
Friendly front desk staff(87)
Perfect for business trips(19)
Stayed multiple times(11)
Awesome gym(9)
Negative reviews(25)
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The hotel is perfect for an overnight layover. The free shuttle was convenient. Staff was very diligent assisting us even though we can not speak Chinese. I was able to coordinate everything via WeChat. Hotel is clean and super comfortable.
Vlad-i
Superior Double Room
Stayed in Jul 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jul 9, 2023
Atour brand is consistently good. Modern rooms, comfortable bed and good service. They provide a shuttle to the airport which is very convenient.
HANI ATTALLAH
Duplex Room (Double bed)
Stayed in Jun 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Good hotel for business trip, the front desk staff is so nice, the room was amazing and very clean
Response from Property: Thank you very much and we are looking forward to your next stay,which is what we should do.
Jason
Superior Room (2 beds)
Stayed in Dec 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very good service and great location near airport
Shangguanzhang
Superior Room (2 beds)
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The room is not bad, but the bathroom is a bit old, and the shower head is half and half full of water. Overall, it is similar to Atour in Beijing. The service is very good, and the hardware facilities must be repaired on time. It is still quite good!
Original TextTranslated by Google
Response from Property: In the beautiful journey, there is always unexpected warmth. Thank you for your recognition of Duo'er ~ you will always be touched. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The house is very clean and feels good. There were many cavities for the first time. Sure enough, the pillows are also very good.
Original TextTranslated by Google
Response from Property: Dear little master, hello, I am very happy to see that you are so satisfied with your stay, and thank you for your affirmation of Duoer. Duoer would like to thank you for your 5-star review despite your busy schedule. Thank you The recognition will make Duoer work harder! We sincerely hope that you can stay at our Atour Hotel at Xi'an Xianyang International Airport next time~ We will definitely provide you with more considerate service next time we meet you. Duo'er is already looking forward to it.
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The environment decoration is fashionable, simple and artistic, with great attention to details. Clean and tidy and a comfortable stay. The bedding was very good and I slept very comfortably and peacefully. The service attitude is good, and there are paper coffee cups in the room, which is very suitable for a coffee lover like me. There is also free airport drop-off service, which is very cost-effective. Recommended!
Original TextTranslated by Google
6/12
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again.
Yuwangdadi
Superior Double Room
Stayed in Jun 2024
Solo travelers
1 review
2.7/5
Posted on Jun 24, 2024
Indoor sound insulation is actually worse than outdoor sound insulation! ! There is almost no loud noise from airplanes, lifts and cars outside. On the contrary, you can hear people talking and turning on switches in the next room. This is still the soundproofing of the upgraded room for me. If it is a basic room that is not upgraded, will it be even worse? ! ? This was the first time I encountered this situation at Atour. I couldn't sleep much in the first half of the night, which resulted in me almost being unable to get up the next day and missing an early flight. I was sleepy all the way back home, but having said that, the service was still as good as ever. Needless to say, if I hadn’t caught an early flight, I would have changed hotels that night. In short, my sleep experience this time was very poor.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for taking the time to provide your suggestions. Duoer apologizes for not being able to give you a satisfactory stay experience. Because the hotel is close to the airport, it specially uses three-layer soundproof glass. The purpose is also to facilitate your flight and provide you with a good sleeping environment. Some rooms in the hotel have two or three windows that can be opened. Duoer will open the windows from time to time. The room is well ventilated. Duoer recommends closing the windows during sleeping hours. In addition, the front desk also prepares 3M soundproof earplugs for users. If you have any needs during your stay, please call the hotel front desk and Duo'er will be happy to assist you. Duoer looks forward to meeting you again~ I wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Couples
7 review
4.7/5
Amazing
Posted on Jun 19, 2024
Facilities: complete Hygiene: tidy Environment: The room is nice, there is construction around Service: considerate
Original TextTranslated by Google
Response from Property: Dear Duo friends, hello, thank you very much for your review of Duoer. I am very sorry that I did not receive a full five-star review from you. We will continue to work hard to improve and improve, and strive to do better. There will always be unexpected encounters. The warmth, Duoer looks forward to your next stay~
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
24-hour airport pick-up and drop-off: get off work on time Late night porridge arrived: Very good
Original TextTranslated by Google
Response from Property: Dear little master, hello, I am very happy to see that you are so satisfied with your stay, and thank you for your affirmation of Duoer. Duoer would like to thank you for your 5-star review despite your busy schedule. Thank you The recognition will make Duoer work harder! We sincerely hope that you can stay at our Atour Hotel at Xi'an Xianyang International Airport next time~ We will definitely provide you with more considerate service next time we meet you. Duo'er is already looking forward to it.
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The quality of Atour is still very stable, no different from other Atours I stayed in before. It is clean and tidy, and all kinds of facilities are complete in the hotel and in the room. There is a shuttle bus between the terminal and the airport. When you arrive at the airport, call and the driver will pick you up. When you arrive at the hotel, the front desk will ask you if you need to be sent to the airport when you check in, and there will be a wake-up call in the morning. If the departure time is earlier than breakfast, they will also prepare a portable breakfast. Recommended for friends who need to get up early and arrive late.
Original TextTranslated by Google
6/7
Response from Property: Dear lady, hello, I am very happy to see that you are so satisfied with your stay. Thank you for your affirmation of Duoer. Duoer would like to thank you for giving a 5-point praise in your busy schedule. Your recognition will make Duoer work harder! I sincerely hope that you can stay at our Xi'an Xianyang International Airport Atour Hotel next time~ I will definitely bring you more considerate service when I meet you next time. Duoer is already looking forward to it.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel environment is elegant and clean, the room facilities are practical and considerate, especially the bathroom, which has dry and wet separation and comfortable bathing. It is a very cost-effective hotel near the airport after many years of travel. I will patronize it again when needed in the future.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, hello! Atour is a hotel that you will fall in love with once you stay here. We at Atour have always adhered to the value of putting users first and solving problems for you efficiently. Our vision is to become a lifestyle for people on the road. We always put users first. Atour is blooming all over the country. I believe that Atour will accompany you all the way on your journey. We will definitely work harder and look forward to your next trip. We can create more perfect services for you. Home is a safe haven, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its caring and warmth to become the home away from home in your heart, and look forward to your next trip home.
tcc_yyh
Superior Double Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Facilities: relatively new Sanitation: clean Environment: close to the airport, convenient Service: airport pick-up and drop-off service provided, suitable for catching a flight
Original TextTranslated by Google
Response from Property: Dear Duo friends, hello~ Thank you for your support of Duoer~ Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Duoer will be the warmest and most unique one in your memory! I wish you a smooth and happy work~
Jinduhao
Superior Double Room
Stayed in Mar 2024
Business travelers
4 review
3.7/5
Posted on Mar 24, 2024
The rooms are simple and clean, and there are shopping centers around. There is municipal construction behind the hotel, and the noise affects rest at around 10 pm. You can still hear it even if you close the windows. If you mind this, please avoid it.
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are really sorry for the bad experience you had. Duoer is deeply sorry! Duoer has communicated with the construction company. Thank you for reminding Duoer. Duoer will continue to work hard to avoid such situations. Looking forward to meeting you again~
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The room is very good, the hotel staff has a good service attitude, and the environment is good
Original TextTranslated by Google
Response from Property: There is always unexpected warmth during the journey. Thank you for your recognition of Duoer. We are always touched. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest motivation for us to move forward. No matter how much we do, it is worth it. Duoer believes that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to see you again