New Century Grand Hotel Xinxiang

New Century Grand Hotel Xinxiang Reviews

New Century Grand Hotel Xinxiang

No. 888 Pingyuan Middle Road, Hongqi District, Xinxiang, Henan, 453000, ChinaView Hotel Details
New Century Grand Hotel Xinxiang
New Century Grand Hotel XinxiangNew Century Grand Hotel XinxiangNew Century Grand Hotel Xinxiang
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New Century Grand Hotel Xinxiang Guest Reviews

4.5/5
Good
1006 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1006)
Positive reviews(959)
Reviews with photos/video(105)
Delicious breakfast(146)
Classy environment(137)
Friendly front desk staff(64)
Loved the view(38)
Close to train station(14)
Poor air conditioning(12)
Luxurious(10)
Excellent room layout(9)
Negative reviews(47)
Guest User
Superior Twin Room
Stayed in Mar 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Mar 13, 2024
The hotel decoration is not very new, nevetheless, good quality and good service, huge rooms with huge bathroom. I really like the complimental fruit plate that the hotel provides every day. Big selection for breakfast, though Chinese style mostly.
Adam Peter
Superior Twin Room
Stayed in Nov 2023
Business travelers
7 review
3.5/5
Posted on Nov 30, 2023
In need of a refurb. Once more - air conditioner was not individualized to the room, but a single 25 degrees for the entire hotel. Luckily the window could be opened. In its day I am sure it was grand - but she is getting a little tired and dated. Breakfast was solid 7 out of 10.
Response from Property: Distinguished Guests: thank you for staying at Xinxiang Kaiyuan Mingdu Hotel! We are very sorry that we have not been able to give you a perfect experience. Thank you for telling us about your problems during your stay. We want to give you the best equipment, but there will be some deficiencies, although the years wear out our facilities and equipment, but can not extinguish our enthusiasm for service, please believe that we always adhere to the beginning of the consistent quality of service, especially pay attention to each guest's check-in experience, every effort, just to make you feel better, I hope you have a better feeling next time you check in.
Andrew
Superior Twin Room
Stayed in Oct 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 24, 2023
The hotel is convenient and operates well. I stayed for 3 days on business and was very comfortable. Food and service were excellent
VanessaD
Superior Garden-view Queen Room
Stayed in Jan 2023
Couples
12 review
4.2/5
Very Good
Posted on Jan 29, 2023
It’s a good place to stay, close to many restaurants and the room size is very large. The hotel itself is pretty and the staff is very friendly
Gerardo1.ace
Superior City-view Queen Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Couldn't ask for more.
Response from Property: Busy city life, keep running in the dream and reality, I hope our small efforts can bring you comfort, you can be satisfied, is the biggest support and encouragement to Xinxiang Kai Yuan, I believe we will do better Oh, thank you for your support, I wish you a happy life ~
Guest User
Deluxe City-view Twin Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Very good hotel
Mark. H
Superior City-view Queen Room
Stayed in Nov 2021
Other
5 review
4.7/5
Amazing
Posted on Nov 12, 2021
I have stayed at the New Century Grand before and as before the staff were friendly and helpful. The room was clean and the bed really comfortable. The buffet breakfast was tasty and had plenty of selections both eastern/western. The difference this time was the ongoing pandemic but the hotel has a good regime set up so I felt safe and protected during my stay.
Response from Property: Dear guest,Thank you for your stay in New Century Grand Hotel XinXiang. We are pleased that you enjoyed the stay in our hotel.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
dinalue
Superior Twin Room
Stayed in Oct 2021
Business travelers
58 review
5.0/5
Outstanding
Posted on Oct 21, 2021
Good location, big room, interesting hotel !
Guest User
Deluxe City-view Twin Room
Stayed in Apr 2024
Family
2 review
2.2/5
Posted on Apr 30, 2024
The bathroom is very large, one of the two doors is broken and can't be closed, the sanitary conditions are also very poor. The shower is leaking, the overall feeling is very average!
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Guest User
Superior Garden-view Queen Room
Stayed in Apr 2024
Business travelers
6 review
2.0/5
Posted on Apr 30, 2024
The service attitude is really good, but there are a few fatal problems. 1. Many rooms are very unhygienic, and there are hairs on the bed. 2. The room facilities are very old, there is no air conditioning, no screens, and the lights are dim, like an escape room. 3. The next morning, there was a cute little spider on the bed. It was like living in a small hotel, not worth it.
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Laixixiaoqiang
Deluxe Garden-view Twin Room
Stayed in Apr 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Kaiyuan Mingdu Hotel is a relatively good hotel in Xinxiang. The hotel is in a good location and the surrounding environment is also good. There is a square or a park in front of it, which is suitable for morning jogging. The room is quite big. It's the first time I stayed in a room with two sinks👍🏻👍🏻The breakfast was also pretty good and the waiter was very nice. The shortcoming is that the decoration has seen some time and is a bit old.
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Response from Property: Dear guests, hello! Thank you for staying at New Century Grand Hotel Xinxiang! Because of love, we have expectations. We believe that you can see our intentions. Thank you very much for your long-term support and recognition. Your sincere feedback makes us feel that our efforts have finally paid off. We will continue to work hard to create a better stay experience for our friends. New Century Hotel, enjoy what you want, and sincerely look forward to your visit again.
Chen-mo-shi-jin
Superior Twin Room
Stayed in Apr 2024
Other
27 review
3.5/5
Posted on Apr 2, 2024
Maybe it's because I've stayed at Kaiyuan Hotel many times, but this time I feel that the Kaiyuan in Xinxiang is not so good. I looked at the room before checking in and it felt okay. When I checked in, the waiter said that I was upgraded, but after checking in, I felt that the room was not as spacious as the one I saw before checking in. I felt cheated. The room was average and the facilities were a bit old. The price of a five-star hotel, the conditions of a three-star hotel, after all, it is called a five-star hotel, and it still feels a bit grand. The service is okay, the waiter who sent the welcome fruit was very enthusiastic, thumbs up. After checking out, he called back and asked me to give a five-star review. I didn't feel embarrassed to refuse. I'm really sorry. I hope I will give a five-star review after your hotel is upgraded.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at New Century Grand Hotel Xinxiang! We are very sorry that we failed to bring you a perfect stay experience. Thank you for telling us about the problems you encountered during your stay. We have reported it to the hotel leaders and attach great importance to it. We want to give you the best equipment, but there will be shortcomings. The areas you mentioned that we should improve will help us continue to improve the guest experience. I have conveyed your opinions to our team to ensure that we will do better in room renovation and room arrangement in the future. We apologize again for your stay experience and sincerely look forward to your visit again. I wish you a happy life.
Guest User
Superior City-view Queen Room
Stayed in Mar 2024
Business travelers
210 review
4.5/5
Great
Posted on Apr 1, 2024
A five-star hotel in Xinxiang City, with complete facilities and soft and comfortable bedding. The problem is that the refrigerator is noisy when placed in the cabinet, and the breakfast is relatively simple. |
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Response from Property: We are really satisfied that your trip has left us with wonderful memories of Xinxiang Kaiyuan, but we will not be proud and will continue to provide services beyond your expectations to guests like you. With your support, we will continue to work hard and hope that your wonderful experience will be spread by word of mouth. We welcome you to come back at any time~
Ketuonuwangshu
Deluxe City-view Twin Room
Stayed in Mar 2024
Business travelers
39 review
2.7/5
Posted on Mar 30, 2024
The price of this hotel does not match its quality. It costs almost 500 yuan, the facilities are outdated, the hardware is outdated, and at six o'clock, music starts playing in the square downstairs and people start dancing in the square, making it impossible to sleep. I highly do not recommend it.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello, thank you for staying at New Century Grand Hotel Xinxiang! We are very sorry that we failed to bring you a perfect stay experience. Thank you for telling us the problems you encountered during your stay. The hotel has been gradually repaired and maintained. Your opinions are the driving force for us to move forward. Although the years have worn out our facilities and equipment, they cannot erase our enthusiasm for service. We always adhere to the consistent service quality of New Century, especially pay attention to the stay experience of each guest, and every effort is only to make you better.
Junlan❤️
Deluxe City-view Queen Room
Stayed in Feb 2024
Family
18 review
4.0/5
Very Good
Posted on Feb 22, 2024
The facilities are old and poor. The TV is not working. There is only one channel. I must emphasize that there are no parking spaces in the underground garage? It is snowing heavily and I can't find a parking space in the basement. The aisles are full of cars.
Original TextTranslated by Google
Response from Property: Dear friend, hello! Xiao Yuan has received your comments today. Xiao Yuan is deeply sorry. First of all, I am sorry that your living experience is not perfect, but a little regretful. I am very sorry that the TV problem of the hotel has caused you inconvenience. In the future, we will strengthen the inspection of room facilities and equipment to avoid similar situations. At the same time, we will also strengthen the inspection work to ensure the correct parking of vehicles. We urgently need guests like you to give us suggestions to help us correct and improve. Finally, I hope you can continue to support Xiao Yuan. Xiao Yuan will cherish your tolerance and understanding of us and bring more surprises for your next stay.