Xinxing Henghui Royal Hotel Reviews
Xinxing Henghui Royal Hotel
No. 68 Xinzhou Avenue, Xinxing, ChinaView Hotel Details
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Xinxing Henghui Royal Hotel Guest Reviews
4.6/5
Very Good
264 review
Verified reviewsLocation4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All Reviews(264)
Positive reviews(256)
Reviews with photos/video(38)
Classy environment(43)
Great value for money(24)
Delicious breakfast(23)
Easy to get around(20)
Large rooms(14)
Friendly front desk staff(14)
Convenient parking(9)
Strange smell in room(5)
Negative reviews(8)
Guest User
Discount Double Room
Stayed in Mar 2024
Couples
3 review
Outstanding
Posted on Mar 22, 2024
This was a perfect hotel for us to spend 10 days in Xinxing. Fantastic location, very close to everything we needed (especially the coach station across the road as we returned to Hong Kong from there). The staff are all lovely and super-helpful, very nice restaurant and loads of other places to eat nearby. The room was plenty large enough for us and nice & clean. Plenty of water, tissues, tea provided every day. Hotel WiFi works well but we mostly used our own SIM cards as they skip over the firewall.
We are already looking forward to returning next year!
Anonymous User
Discount Twin Room
Stayed in Feb 2024
Friends
13 review
Great
Posted on Feb 25, 2024
Because I left early at night, I randomly found a hotel. This hotel is cheap but has good facilities and cleanliness.
The hotel gave us breakfast when we left, which was nice🥳
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again
12webb
Discount Double Room
Stayed in Nov 2023
Friends
2 review
Posted on Nov 18, 2023
Service environment: OK
Hygiene: Looking at pictures one and two, I really can’t think of other details.
Parking in the parking lot, the air can be deflated evenly throughout the night (Figure 3). Early in the morning, go to the auto repair shop to replenish the air.
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Guest User
Discount Double Room
Stayed in Feb 2024
Couples
9 review
Posted on Feb 26, 2024
Hygiene: dusty, smelly in the bathroom, and smell of smoke in the room
Facilities: The air conditioner did not heat for half a day and the sound was still loud.
Service: At around 2 o'clock in the middle of the night, a bunch of people drank and started making noises for more than half an hour without anyone paying attention. The door was kicked in and the door to the wrong room where I was staying was opened.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Henghui Imperial City Hotel and taking the time to give us your valuable feedback. We are very sorry that our lack of detail work has brought you this unpleasant experience. As our distinguished guest, we deeply regret the trouble caused to you. We apologize, and we attach great importance to it and immediately convened relevant departments for training and strengthening. We sincerely look forward to your visit to Xinxing Henghui Imperial City Hotel again to experience the improvements we have made for our guests and our warm hospitality. I wish you a happy life. !
Laoyang007
Cozy Room (2 beds)
Stayed in Feb 2024
Friends
5 review
Outstanding
Posted on Feb 23, 2024
This hotel is very nice, good quality and affordable. The staff are enthusiastic and provide prompt notification of items forgotten in the store and have them delivered to your home. The breakfast is rich in variety and delicious. Five-star praise.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again
Chan＆Chung
Cozy Double Room
Stayed in Feb 2024
Business travelers
2 review
Posted on Feb 22, 2024
The facilities in the room are old and it just happened to be back to Nantian. There was a smell and the ceiling of the toilet was dripping. It was not a good experience.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Henghui Imperial City Hotel and taking the time to give us your valuable feedback. We are very sorry that our lack of detail work has brought you this unpleasant experience. As our distinguished guest, we deeply regret the trouble caused to you. We apologize, and we attach great importance to it and immediately convened relevant departments for training and strengthening. We sincerely look forward to your visit to Xinxing Henghui Imperial City Hotel again to experience the improvements we have made for our guests and our warm hospitality. I wish you a happy life. !
wccwltf
Discount Twin Room
Stayed in Feb 2024
Friends
1 review
Outstanding
Posted on Feb 22, 2024
Very clean, very good and cheap. Will come again next time
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again
Guoguobuhuichangge
Discount Twin Room
Stayed in Jun 2024
Family
14 review
Very Good
Posted on Jun 10, 2024
設施：不過不失，該有都有了。
衞生：挺乾淨的，至少在下雨天沒有發黴的味道，這個挺不錯。
環境：不是鬧市區，但也不偏僻。
服務：都挺熱情的，有需求也很迅速反應並提供服務。
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linkate
Discount Twin Room
Stayed in May 2024
Family
7 review
Great
Posted on May 23, 2024
服務很好，清潔姨姨人很好，還送多了兩瓶水給我們，對面就是新興汽車站，附近有很多餐廳餐館。酒店二樓是中港茶樓，直接睡醒就可以下去喝茶吃早點。
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獨旅人二令
Discount Double Room
Stayed in Apr 2024
Solo travelers
3 review
Posted on Apr 7, 2024
廁所毛巾還有頭髮貼在裡面，保養酒店內的設施不太好，按電梯的位置有個水盆比人當成煙灰盅，好差😓！房間有蚊蟲！還好有架小蚊機，廁所設備ok但都係有蚊子！最好都時張床，軟硬適中！
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Anonymous User
Discount Double Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 8, 2024
這家酒店服務員的態度熱情，都以客人為上，衞生乾淨，讓我們感到非常温馨和舒適，下次再來。
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JOJO LAI
Cozy Room (2 beds)
Stayed in Feb 2024
Family
8 review
Outstanding
Posted on Feb 13, 2024
過年期間去新興，搜附近的酒店，六祖附近的酒店又貴又沒房，搜了這家皇城酒店，看房間也算大，1.3米雙人床，酒店雖開業也算久，但位置也好找，有停車場，有包簡單早餐。節日期間，退房前台還送了小禮物，家人也很開心。總體在新興住這家酒店也是不錯的。
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Anonymous User
Discount Twin Room
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on Apr 7, 2024
服務設施及服務態度值得讚！
再升級每天免費早餐，假期價錢同平時一樣也沒有脹價更值得讚 👍👍
下次會再次光臨及推介朋友入住。
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Anonymous User
Cozy Double Room
Stayed in Jan 2024
Business travelers
67 review
Outstanding
Posted on Jan 28, 2024
挺好的，就在客運站對面。樓下附近也有吃的。總體來説可以的。早餐種類多些更好。天冷注意保温。。。。。。
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Guest User
Discount Double Room
Stayed in Jul 2024
Business travelers
11 review
Posted on Jul 5, 2024
設施比較久但，前台服務還可以，就是早上10點莫名響了10幾分鐘消防鈴，才睡了幾個小時忽然備敲醒，問前台咋回事説調試消防鈴？？？？？這東西不應該放下午調試的嗎，佛了
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