Novotel Hotel (Zhengzhou Airport) Reviews

Amazing option if you arrive late at Zhengzhou airport or need to visit other city close to Zhengzhou, such as Xuchang. The service of hotel are very good, very nice structure. We got an upgrade and the room was amazing. Clean, big, and confortable. Highly recommend !!!

Excellent hotel for a nightcap near the airport. Room was very clean, staff was nice and very helpful in findng a way to gett o the airport. Good amenities and excellent bd

Why AC do not works?!

The service of the hotel is good, staff are friendly and helpful.

Close to the airport, the room was clean! The Chinese group purchase dinner was rich in variety, and the breakfast the next day was also good.

The hotel is in a good location and very quiet. The facilities are average, the gym is simple and practical, the breakfast is okay, but the surrounding area is relatively remote and it is inconvenient to eat. You cannot park on the ground of the hotel, you must park in the underground mechanical parking space, which is more technical. Larger off-road vehicles cannot park in because the width of the mechanical parking space is set to 1900 mm. The air conditioning of the hotel was under maintenance and there was no cooling. Fortunately, the hotel service was very good, and the air cooler and cool fruits were delivered in time, and the heat was completely eliminated.

The hotel upgraded the room. Because of the evening flight, check-out was delayed until 4 p.m., and a car was provided to the airport for free. The room facilities and decoration were good, and the stay was very comfortable. These gave the guests a good experience. There are a few areas that need to be improved. 1. The entrance to the hotel is not clear, causing taxis to find the entrance. 2. There are few breakfast varieties, but the coffee is good. 3. The swimming pool is on the negative 1️⃣ floor. It is indoor rather than outdoor and can be exposed to the sun. The water quality is good and it is said to be constant temperature. It is at room temperature 4. The shower gel in the room is fixed, like the Holiday Inn Express, which is a bit lower-grade. 5. The hotel driver does not have a uniform and is not professional enough, but the service is okay. 6. If you are not catching a flight, you generally don't choose here. There are basically no businesses around, but there are shops and several restaurants opposite the hotel.

Picked up on time after landing at 10:20 pm. Check-in was very comfortable, the environment was warm, the air conditioner could be turned off, and it was quiet at night. The breakfast had a wide variety of items that both adults and children were satisfied with. The temperature of the swimming pool was suitable, but the child slipped and fell, but luckily nothing happened. If you forget to bring your swimming cap, public swimming caps are provided. I stayed one night and left at noon. I was satisfied with the services and facilities of the five-star hotel. Taxis were also quick and satisfactory.

Clean, sanitary facilities, new service attitude. Breakfast is also OK.

The location is very good, very close to the airport, 15 minutes away, in Zhengzhou Free Trade Zone, very convenient if you catch an early flight. The airport drop-off service provided is great! You can book the airport drop-off time according to the flight time. The building is very distinctive, the room area is large, the facilities are good, and the hygiene is very good; The front desk service is enthusiastic, and it happened to meet a large group check-in. It was orderly in chaos, showing a high level of service. The overall cost performance is very high. Slots: 1. The room switches are very confusing. I don’t know which switch controls which light. Some lights are broken and have not been repaired. 2. The front door and the front desk are a bit cramped.

1. The hotel environment is very good, and the front desk lady's upgrade arrangements for customers are very reasonable. 2. The location is also very convenient, especially the airport pick-up is free! 3. There are many buffets and breakfasts in the evening. 4. I will stay here again next time.

The room is OK, but the air conditioning is not powerful, and the heating function is poor in this season. The breakfast is also delicious, but the dining environment is not very warm. I like hotels with swimming pools when booking. The water temperature here is good, but the swimming pool facilities are poor. Many mosaics on the edge of the pool fall into the water and are not cleaned in time, which can easily cut your feet. There are great safety hazards. I hope the hotel will pay attention to it.

The room is very quiet and transparent, and the soundproofing is good. It is very suitable for travel. The room has floor-to-ceiling windows and is on a high floor, giving people a sense of silence. The breakfast is Western-style, and the desserts and bread are very good. I hope the Chinese food can be improved.

It is relatively new and generally good. I like the pool service, and the proactive service awareness is good👌 It is a hotel in the suburbs, but the space in front of the door and the lobby are very cramped. I booked 2 superior twin beds, and Ctrip exchanged for an upgraded elegant room type. In the end, I barely upgraded one, but this one was not as good as the other high double. The key is that I was embarrassed to lie on the bed during the waiting process of the standard standard, because there was only one chair in the room, and it was hard to describe for six hours. The Internet speed is slow. I tried the third and ninth floors, and both were only about 10M. But it has the only HDMI high-definition interface for TV in my hotel experience! Tips: Bring your own mobile WiFi and TV box to cast the screen! Also note that the hotel called Didi to send the airport, and there may be a possibility that the small box in the trunk cannot be put in. There is a gas cylinder in the trunk of my car, which should be using natural gas.