Mei Feng Hotel

Mei Feng Hotel Reviews

Mei Feng Hotel

No. 9 Yingbin Avenue, Airport Economic Comprehensive Experimental Zone, Xinzheng, Henan, ChinaView Hotel Details
Mei Feng Hotel
Mei Feng HotelMei Feng HotelMei Feng Hotel
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Mei Feng Hotel Guest Reviews

4.7/5
Outstanding
1602 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1602)
Positive reviews(1574)
Reviews with photos/video(177)
Offers pick-up/drop-offs(323)
Classy environment(168)
Friendly front desk staff(165)
Easy to get around(136)
Close to airport(105)
Delicious breakfast(50)
Would stay again(34)
Awesome gym(6)
Negative reviews(28)
Michael
Deluxe Room (2 Beds)
Stayed in Jun 2024
Family
6 review
3.7/5
Posted on Jun 25, 2024
Only ten minutes away from the airport. Good pick up and drop off service. Breakfast was empty, nothing to eat at 8:30 AM..... an army of old people ate everything and the hotel staff doesn't care to refill basic things like Bao zi, tea eggs, amd rice porridge. The gym looks pretty decent at the hotel. The beds are comfortable and the bathrooms are good quality. The walls and carpet are dirty.
TALAL MOHAMMAD HUSSEINY
Special Queen Room
Stayed in Apr 2024
Solo travelers
11 review
3.5/5
Posted on Jun 23, 2024
This hotel is clean, organized, and has good customer service. The hotel really does not have facilities like an office room, gym, or pool. It is just a hotel that is located near the airport for those who want to catch an early flight.
Ying-Zhen Luo
Special Queen Room
Stayed in Jan 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jan 11, 2024
I had a good night stay for my overnight transfer. The bedroom was very lovely and clean, the bed was so comfortable with a TV, good lights, nice shower room. Nice free airport pickup and drop off service. The staff member helped me to ordered my dinner. I was lucky enough to book a discount room. It's was just one thing , some stains on the carpet, anyway not a big problem.
Thom Jauw
Special Queen Room
Stayed in Dec 2023
Couples
32 review
4.2/5
Very Good
Posted on Dec 29, 2023
Good location as transit hotel
Response from Property: Thank you for choosing us,We are very happy to see your recognition of us .We are close to the airport, We hanve free pick up and drop off service.Welcome to your next visit.
Woheiyangqi
Deluxe Room (Double bed)
Stayed in Oct 2021
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 13, 2021
OK!!!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The bed was very comfortable, the airport drop-off service provided by the hotel was very considerate, and the front desk even called the front desk to remind me. Suitable for travelers who need to catch a flight early in the morning.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Special Queen Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The room is very clean and tidy, and the facilities are relatively complete. It is also close to the airport. Service: The airport pick-up service is very thoughtful. Environment: The environment is also very good. Service: The hotel provides various services in place. The first stay was very impressive, and I will choose it again for business trips.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
Guest User
Business 2-bed Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Clean and sanitary, the pillows and mattress are very comfortable, the stay is satisfactory, and you can choose to have or not have breakfast when ordering breakfast. There are fewer styles and it is OK to eat simply.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Business 2-bed Room
Stayed in Feb 2024
Family
3 review
2.2/5
Posted on Feb 25, 2024
There was a sour smell as soon as I entered the room. The room facilities were as shown in the picture. There was also a smart switch prompt that could set background music to wake me up, but it was broken. However, after turning off all the lights, it was so bright that I couldn't fall asleep. I needed to use a pillow or something to block it. The check-in experience was not good and I won't come again.
Original TextTranslated by Google
Response from Property: Dear guests, hello, I am very sorry that I failed to satisfy you and give you a better stay experience. Many customers said that they don't need the background music smart switch, and it feels bad when it suddenly rings, so the background music in all rooms is turned off. We have arranged for engineering to check the switch brightness problem you reported, and all the wires have been cut off. The washbasin wood board is damaged quickly because it is exposed to water. We are also contacting personnel to replace it. If you encounter any problems during your stay, you can report them to our service staff at any time, and we will try our best to solve them for you. The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again!
Guest User
Special Queen Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I booked a hotel for a transit flight, and when I saw on the order page it said the hotel was closed during the Spring Festival and did not include breakfast. I was thinking I would have to catch the flight on an empty stomach, but I didn't expect that when I checked out in the morning to catch the flight, the front desk would give me bread, milk and hot boiled eggs as a gift. It was such a surprise!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Business 2-bed Room
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 14, 2024
High cost performance, not bad, although the room is small, but still enough to live in, compact, economical, close to the airport, airport transfer only takes ten minutes, the morning arrived quickly
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
Guest User
Special Queen Room
Stayed in Feb 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Airport pick-up station: Very good and timely service Sanitation: The hotel is clean and tidy Service: Thoughtful service
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
Guest User
Special Queen Room
Stayed in Feb 2024
Couples
4 review
1.0/5
Posted on Feb 9, 2024
Avoid lightning, family members! I flew to Zhengzhou in the early morning and transferred to the high-speed train the next day, so I stayed here for one night. 1. I specially booked a room with breakfast. When I checked in, the front desk informed me that breakfast would be provided due to the Chinese New Year. There was no apology and no remedial measures. 2. The room facilities are damaged, the metal strips are broken, and the bathroom floor tiles look particularly dirty. Naturally, they are dirty floor tiles. I don’t understand their design concept. 3. Between 1 and 2:30 in the morning, I changed three rooms. A light in the first room was broken and could not be turned off. The front desk came and asked us to pack our luggage and change rooms in the early morning, or wear eye masks... The room in the second room was icy cold, which made me understand what "the quilt has been as cold as iron for many years". The air conditioner in this room did not work well, and I was rustling under the quilt. After shivering for half an hour, the air conditioner didn't work at all, so I had no choice but to change rooms again. Fortunately, it worked normally this time. This is my first time coming to Zhengzhou, and I didn’t expect to have such an experience. At two o'clock in the morning, I was already dizzy and my legs were weak. I still had to change rooms again and again in my pajamas and go on my way hungry. I am posting this here to advise everyone. There are many hotels next to the airport and there are many choices. There is no need to torture yourself. If it hadn't been for the middle of the night, I would have moved to another place long ago. Although most of the hotels near the airport are one-time businesses, they should also have basic hardware facilities and service levels, rather than cheating one by one. Ctrip's service is still very good.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I have changed your room three times but failed to satisfy you and failed to give you the best stay experience. During the Spring Festival, the hotel is closed and only provides light meal service due to the change of front desk staff. The reason is that I didn’t see the breakfast coupon you redeemed. I’m sorry that I didn’t give it to you. The hotel will definitely strengthen the skills training of its employees. The daily indoor temperature of our hotel is around 23 degrees. If you need a higher temperature for your next stay, you can contact the hotel. We will turn on the air conditioner in your room in advance, so that you can only experience the pick-up service but not the drop-off service. I'm really sorry. Since you didn't come down at the scheduled time, the front desk contacted you without response and it has been delayed for more than ten minutes. Other guests who need to be dropped off at the airport can no longer wait, so we can only drop off other guests first, and then come back to pick you up. After you come down and check out, the front desk informed you of the actual situation. The driver took time to go back and forth, so you did not experience our airport drop-off service. , in response to the wall problems you raised, the hotel will also strengthen the maintenance of facilities and equipment. If you see the hotel’s reply message here, you can contact the hotel to refund you. I apologize again for not being able to satisfy you and provide you with more satisfactory services. , a more comfortable resting environment! Your satisfaction is our pursuit! welcome next time!
wz88james
Deluxe Room (Double bed)
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Satisfied The room is large and clean. The service is good. The breakfast is very good. The front desk guy provides good service. There is free lemon tea at the front desk of the hotel. You can drink it for free when you are thirsty in the hotel. The overall experience is very satisfactory !
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your choice and high evaluation of our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit. We will serve you wholeheartedly! I wish you a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
I randomly chose a hotel with high reviews when passing by Zhengzhou, and was amazed. The flight arrived at 12 o'clock in the evening, and the hotel provided free airport pick-up, which was very considerate. It is less than ten minutes away from Xinzheng Airport. The facilities in the room are very new, the smart home is great, and there is a fresh air system. Two adults and one child aged nine can eat breakfast for free, etc. In short, I am very satisfied! The trip was rushed, so I only took a photo of the restaurant for your reference! You can rest assured to choose near Xinzheng Airport👍
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!