Building A3, Kailai international community, Xinjian Road, Xinfu District, Xinzhou, Shanxi, ChinaView Hotel Details
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Mehood Hotel (Xinzhou City) Guest Reviews
4.8/5
Excellent
1997 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1997)
Positive reviews(1963)
Reviews with photos/video(525)
Delicious breakfast(229)
Classy environment(198)
Awesome amenities(195)
Convenient parking(169)
Friendly front desk staff(143)
Near shopping area(51)
Excellent afternoon tea(36)
Excellent room layout(20)
Negative reviews(34)
Guest User
Boutique Queen Room
Stayed in 2024年3月
Solo travelers
3 review
5.0/5
Outstanding
Posted on 2024年3月30日
Excellent place to stay!
Very nice rooms.
Very helpful staff going the extra mile!
Response from Property: Thank you for choosing us and taking our service seriously. Your satisfaction is our greatest wish.
Guest User
Boutique Queen Room
Stayed in 2024年4月
Family
96 review
4.5/5
Great
Posted on 2024年5月2日
A relatively high-end hotel. The room is very clean. The front desk clerk also upgraded the room type for free. The decoration is simple but makes people feel very comfortable. The service is also very good. It has its own parking lot and the location is also excellent. It is highly recommended
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6/11
Response from Property: Thank you for your enthusiastic praise and support for Xiaomeijia! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve our quality and look forward to welcoming you again and meeting every one of you who has come from afar!
Taxiong
Victorian Twin Room With Projection Capability
Stayed in 2024年5月
Couples
83 review
4.5/5
Great
Posted on 2024年5月8日
The hotel service is very good, the breakfast is also good, the room layout and supplies are good. I asked for a non-smoking room when I checked in. I was first given a room 903, which had a strong smell of cigarettes when I entered the room, which is the most unbearable for me. The front desk transferred me to room 907, which is much better. Hotels should pay attention in the future. It won't take long for the hotel to be ruined by smoke. There is a no smoking sign in the corridor on the 9th floor, and ashtrays and matches are placed in the room. Is this for the convenience of smokers?
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Response from Property: Dear guest! Thank you very much for your stay and detailed comments. It is because of the constant care and supervision of guests like you that we can continuously discover problems in our work, make corrections and make continuous progress. From your comments, we are very sorry to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it. It is the negligence of our staff. We will definitely strengthen training to ensure the experience of every guest! Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Ziyouhuxi2018
Boutique Queen Room
Stayed in 2024年5月
Family
36 review
4.2/5
Very Good
Posted on 2024年5月13日
I chose a room that was highly rated and booked in advance from Ctrip. Objectively speaking, the hotel hardware is good and the location is a little far from the ancient city. Let me talk about the bad experience: I booked very early and arrived at the hotel very early on the same day. I should have been given a room with a better location, or at least not the worst location. But after arriving at the hotel, I was surprised to find that the room I was assigned was the worst location. The explanation given by the service staff felt like a prevarication. In the end, I had to communicate with the platform and reluctantly changed a room, which was the so-called room that others had canceled. I really don't understand why this happened. The room I booked nearly a month in advance was the worst room type. There was also no reminder or enjoyment of the double self-service afternoon tea mentioned when booking. Finally, I hope that I can communicate with guests in good faith in the future, and I hope that the hotel will get better and better!
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Response from Property: Dear distinguished guest! Thank you for choosing Meihao Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Guest User
Victorian Twin Room With Projection Capability
Stayed in 2024年4月
Family
6 review
5.0/5
Outstanding
Posted on 2024年4月22日
The room is spacious, bright and luxuriously decorated, and the hotel supplies are all high-end. The slippers for bathing are also marked as disinfected, and these details make us feel at ease. The price of a business hotel is the enjoyment of a star hotel.
Friendly reminder: Don't go to the mutton spine hot pot not far from the hotel, the boss specializes in ripping off out-of-town guests. We ordered the same medium pot as the locals for 168 yuan, and we obviously paid much less than them. The belly meat buns were 20 yuan each, which was the size of a steamed bun, and the taste was very ordinary, and the environment was like a food stall.
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Response from Property: Hello dear! Thank you for taking the time out of your busy schedule to give us a thoughtful review, and thank you for your recognition of the details of our hotel. Your satisfaction is our greatest motivation. Serving every guest well will be the unanimous pursuit of all our family members of the Xinzhou branch of Meihao Hotel. We will continue to work hard to do every detail carefully. At the same time, we are also very grateful for your friendly reminder, so that more foreign guests can avoid pitfalls. We will also remind guests in the future work. Thank you again for your reminder. I wish you a smooth work and a happy day
Guest User
Victorian Twin Room With Projection Capability
Stayed in 2024年4月
Family
23 review
5.0/5
Outstanding
Posted on 2024年4月8日
This is a hotel located in Xinzhou City, Shanxi Province. The location of the hotel is very good and you can find the location by following the navigation. The hotel has a large parking lot, a large supermarket and a large park nearby. There are also many places to eat nearby. The room has a large space and complete facilities. The service staff is very enthusiastic and someone will come to solve any problems quickly. The TV in the room is large and the pillows are very comfortable. It is a very good hotel!
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Response from Property: Thank you for your authentic and detailed five-star review of our Meihao Hotel and the real hotel pictures, which make everyone feel as if they were there even though they were not there. Thank you for your kindness, and we will also work hard for more guests, better service and higher quality with your expectations.
Anonymous User
Victorian Twin Room With Projection Capability
Stayed in 2024年4月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024年4月5日
Spacious, clean, comfortable and bright, it is the No.1 choice for business and travel in Xinzhou
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Response from Property: Xiaomei is very happy to see this good review! If you have any needs during your stay, you can contact us 24 hours a day. There is a free self-service laundry room on the 7th floor of Xiaomei's home. I hope to bring you different surprises and touches next time. I wish you a happy life
Xiaoyufu
Comfort Cinema Twin Room With Projection Capability
Stayed in 2024年2月
Family
30 review
5.0/5
Outstanding
Posted on 2024年2月20日
The room is large, clean and comfortable. There is a large supermarket nearby, which makes shopping convenient. There are also many restaurants nearby, and you can go out to eat a variety of delicious food. The room is well heated and very comfortable.
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Response from Property: Dear guest, we are extremely honored and pleased by your five-star praise. We sincerely thank you for your support and appreciation. We will repay your trust with greater enthusiasm and better service. We look forward to your visit again. Thank you!
Anonymous User
British-Style Room (Double bed)
Stayed in 2024年2月
Family
4 review
4.7/5
Amazing
Posted on 2024年2月16日
It is a little far from Xinzhou Ancient City, and it is very convenient to drive. The hotel facilities are complete, the hygiene is good, the dry and wet areas are separated, the room size is moderate, the breakfast is average, there are many people, the dishes are not served in time, there is a simple afternoon tea, it is the first time to stay in Meihao, and I will choose it next time
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Response from Property: Dear customer, thank you for your stay and your valuable comments. We have been committed to creating a warm and romantic home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again.
Guest User
Boutique Queen Room
Stayed in 2024年2月
Couples
7 review
4.0/5
Very Good
Posted on 2024年2月15日
The photos in the room I booked were different from what I saw. I was placed in a dark corner with a window facing east. Check-in was slow. I went to the room in the afternoon but it was not ready yet. I had to wait for more than ten minutes. The room facilities were good and complete. The heater was very warm. The executive corridor was just an ordinary corridor. Parking was convenient downstairs. The soundproofing was not very good. There was a crying child next door and it was very noisy. The hot and cold water switching was very slow for washing and it took half a day to get warm.
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Response from Property: Dear guests, hello! Thank you for staying at Xinzhou Meihao Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!
Guest User
Victorian Twin Room With Projection Capability
Stayed in 2024年2月
Family
5 review
5.0/5
Outstanding
Posted on 2024年2月15日
It's a great experience to stay here with children! Parking is convenient, hot tea is prepared in the lobby, the room is clean, laundry detergent is prepared for guests, the bathroom is separated into wet and dry areas, and pillows are prepared for people with different needs, including buckwheat, zero-pressure pillows, and ordinary ones, which are very considerate! There are rich varieties of breakfast! The experience is very good 👍! Highly recommended!
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Response from Property: Thank you for your careful review. We are deeply honored. Your satisfaction and support give us the motivation to move forward. We look forward to your visit again. We will provide you with better service and comfortable accommodation experience.
Guest User
Comfort Cinema Twin Room With Projection Capability
Stayed in 2024年2月
Family
12 review
5.0/5
Outstanding
Posted on 2024年2月17日
It is a well-known brand. The room is cozy and elegant, the facilities are complete, the service is warm, both adults and children like it, and it is very close to visit the ancient city at night. I will choose it next time.
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6/7
Response from Property: Dear guest, we are extremely honored and pleased by your five-star praise. We sincerely thank you for your support and appreciation. We will repay your trust with greater enthusiasm and better service. We look forward to your visit again. Thank you!
Xiaogaodaifu
Victorian Twin Room With Projection Capability
Stayed in 2024年2月
Family
37 review
5.0/5
Outstanding
Posted on 2024年2月14日
Very satisfied, clean and comfortable, the view from the high-rise rooms is also good. We are a family traveler, and my husband has high requirements for hotels, but he is also very satisfied. I will consider staying here next time.
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Response from Property: Dear guests, we sincerely thank you for your five-star praise! Your satisfaction and comfort are the core goals of our hotel services. We will continue to work hard to provide every guest with the best service and the most comfortable accommodation environment. Thank you for your affirmation and support.
Guest User
Boutique Queen Room
Stayed in 2024年2月
Travel with friends
15 review
5.0/5
Outstanding
Posted on 2024年2月18日
The room was warmly decorated. It was 2pm when we arrived. We had lunch at the hotel. It was the official Spring Festival holiday. The waiter even choreographed a little dance for us to perform. The service was very enthusiastic. The homemade brown sugar honeycomb biscuits were delicious, and the breakfast was also very rich.
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Response from Property: Thank you for your praise, we are glad that you had a good time in our hotel. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with quality service. Thank you again for your support and trust!
sakurakyue
Tatami Double Bed Room With Projection Capability
Stayed in 2024年2月
Family
13 review
5.0/5
Outstanding
Posted on 2024年2月13日
Very very very good! The hotel is clean and tidy, the location is convenient, parking is very convenient, the room is big enough, the facilities are new, the only thing is that the room is too hot! There is also a lack of a small refrigerator. I left a scarf in the room, which is very meaningful to me. The hotel took the initiative to contact and help mail it. Thank you very much, very considerate! Highly recommend this place!
Original TextTranslated by Google
Response from Property: Thank you for your praise. We are very glad that you are satisfied with our hotel service. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!