Hyatt Regency Xuzhou

Hyatt Regency Xuzhou Reviews

Hyatt Regency Xuzhou

No. 29 Huaihai East Road, Gulou District, Xuzhou, Jiangsu, ChinaView Hotel Details
Hyatt Regency Xuzhou
Hyatt Regency XuzhouHyatt Regency XuzhouHyatt Regency Xuzhou
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Hyatt Regency Xuzhou Guest Reviews

4.7/5
Outstanding
3227 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3227)
Positive reviews(3095)
Reviews with photos/video(773)
Delicious breakfast(200)
Friendly front desk staff(192)
Convenient for shopping(151)
Located downtown(111)
Loved the night views(82)
Elevator was OK(31)
Negative reviews(132)
Guest User
Standard Room (Double bed)
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Room was clean, service was great and fast, location was right in the middle of the city though it really jams through peak hours. But this hotel is so comfortable, added more colours to my Xuzhou trip
Response from Property: Dear guest,Thank you for your positive feedback about your stay at our hotel! We're delighted to hear that you found the room clean and the service both great and efficient. It's wonderful to know that our hotel added to the enjoyment of your trip to Xuzhou. We look forward to welcoming you back on your next visit to Xuzhou!
Iam Maria
1 King Bed, Lake View, Deluxe
Stayed in Jun 2024
Business travelers
2 review
2.7/5
Posted on Jul 2, 2024
AC IS NOT WORKING PROPERLY, MY STAY WAS NICE, THEY HAVE ALLOCATED ME TO A HIGHEST FLOOR WITH GREAT VIEW BUT THE ROOM PICTURES UPLOADED TO THE WEBSITE IS QUITE FAR DIFFERENT TO THE ACTUAL ROOM.
Response from Property: Dear Guest, Thank you for your feedback on your recent stay. We're glad you enjoyed the view and overall experience. We apologize for the AC inconvenience and assure you it's being addressed promptly. Also, we're sorry for the room picture discrepancy. We'll review and update our online representations to better match the actual rooms. Your comments will aid us in improving our services. We look forward to welcoming you again with an even better experience.
Colyer Logistics
Standard Room (Double bed)
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Beautiful and close to all amenities
Response from Property: Dear guest, Thank you for choosing to stay at the Hyatt Regency Xuzhou . We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel in the future.
Aileen Koh
Standard Room (Double bed)
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Very comfortable and spacious. Good service.
Response from Property: Dear guest, Thank you for choosing to stay at the Hyatt Regency Xuzhou during your recent business trip. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel in the future.
Guest User
Standard Room (Double bed)
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Business trip to Xuzhou with foreign colleagues, stayed in Hyatt, reception is very professional and kind, hotel has fantastic view, Breakfast was very good, the chefs made lots of fresh food (they even made homemade “油条”, looks tempting). Services is good, fresh food, coffee can be delivered to your table.
Response from Property: Dear guest, Thank you for choosing to stay at the Hyatt Regency Xuzhou during your recent business trip. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel in the future.
Guest User
Standard Room (Double bed)
Stayed in Feb 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 3, 2023
breakfast was good , the room was clean ,really enjoy to stay with Hyatt Xuzhou.
Response from Property: Just wanted to thank you for your recent stay here at Hyatt Regency Xuzhou! So glad you were able to experience our authentic Hyatt hospitality. We look forward to seeing you soon.
LP WONG2
Standard Room (Double bed)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Always come back here for my stays
Response from Property: Dear guest, Thank you for making us your preferred choice for your accommodations. We take pride in providing a comfortable and enjoyable stay, and we're delighted that you keep coming back.
Anonymous User
Standard Room (Double bed)
Stayed in Oct 2023
Solo travelers
44 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Very nice short stay experiences, nice service and breakfast~
Response from Property: Dear guest, Thank you for choosing Hyatt Regency Xuzhou for your recent stay. We are delighted to hear that you had a very nice short stay experience and enjoyed our service and breakfast. At Hyatt Regency Xuzhou, we strive to provide exceptional service and create memorable experiences for our guests. Thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel in the future.
Azak
1 King Bed, Lake View, Deluxe
Stayed in Feb 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Mar 18, 2023
Nice hotel! Good service and friendly staffs. Room is big and clean. Nice location also in city center. Thanks to the hotel staffs
Response from Property: Thank you for your recent stay at Hyatt Regency Xuzhou. We hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. We hope to see you again soon.
Guest User
Regency Deluxe City View Double Bed Room
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 10, 2024
good good
Response from Property: Dear guest, Thank you for choosing to stay at the Hyatt Regency Xuzhou . We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We hope to have the pleasure of welcoming you back to our hotel in the future.
Hardeep
Standard Twin Room
Stayed in Nov 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Nov 27, 2023
Great place
Response from Property: Dear guest, Thank you for choosing to stay at the Hyatt Regency Xuzhou during your recent business trip. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel in the future.
A.GOH
Standard Room (Double bed)
Stayed in Dec 2021
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 10, 2021
neat and clean
Fidel Jesus
Standard Room (Double bed)
Stayed in Dec 2021
Business travelers
34 review
3.5/5
Posted on Dec 12, 2021
I come almost every month to Xuzhou, since last year I didn’t come to this hotel because really always problems. I decided after a year come back and give a new chance. Nothing change, front desk impossible to be worse , around 30 minutes to find my booking, after been long time waiting the staff of the front desk said sorry and I was explaining that it’s impossible to come tho this hotel because all the time problems because the staff really not professional, can’t be worse . They apologized and told me will send me some fruit ( I don’t really care the fruit) because keep me so long time to check, the funny thing is , NEVER send me the fruit, Never!! It’s not the point of the fruit, the point how can be so bad professional. Really I will not come back again. The worst staff i ever meet and of course from Hyatt only the name . Nothing around Hyatt world. It’s a 3 stars not more !!
Response from Property: Dear guests, thank you for your valuable suggestions to the hotel, and sincerely apologize for the inconvenience caused. Hyatt Regency Xuzhou Suning has been creating a homely and warm experience. The hotel will continue to improve its facilities and services. The hotel has 345 rooms. Elegant rooms with modern facilities, all equipped with high-speed wireless internet, 65-inch high-definition TV, coffee and tea set, located on the 43rd to 59th floors, with city views. The hotel is adjacent to Exit 5 of Pengcheng Square Station of Metro Line 1 and Exit 9 of Metro Line 2. The hotel is located at the intersection of Metro Lines 1 and 2, with convenient transportation. Living according to the seasons, living in accordance with the seasons, the 60th floor Xiangyue Chinese Restaurant, Xiangyue Bar, food and wine, food and wine, dining options, 42nd floor cafe buffet, lobby lounge afternoon tea, delicious food and wine, gathering in the cloud, please call the hotel for reservations Call, Hyatt Regency Xuzhou Suning is looking forward to your visit.
df11-0128
Standard Room (Double bed)
Stayed in Sep 2024
Solo travelers
91 review
3.7/5
Posted on Sep 30, 2024
The hotel is in Xuzhou, and it should be the highest floor hotel in Xuzhou. It is located in the commercial center of Xuzhou. The location is good, but parking is not very convenient. The up and down lanes of the underground garage are narrow and the design is not very reasonable. The breakfast is quite satisfactory. There is nothing particularly novel and the content is a bit less. This is probably the feeling. The buffet is actually quite tiring. I think it is a bit of a rip-off.
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jessie_stella
Standard Twin Room
Stayed in Sep 2024
Other
41 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Thanks to the handsome front desk guy Hardy He Yuxuan for upgrading the room. I got a super large and invincible view. He provided a lot of help during my stay. The trip to Xuzhou was very beautiful. But the breakfast variety is really ordinary, suitable for people who lose weight, it's good
Original TextTranslated by Google