To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(784)
Positive reviews(745)
Reviews with photos/video(91)
Classy environment(58)
Convenient parking(40)
Friendly front desk staff(38)
Large rooms(27)
Delicious breakfast(27)
Located downtown(14)
Stayed multiple times(9)
Has rooms for families(4)
Negative reviews(39)
Spider-Man
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Great place. I always enjoy my stay at this hotel. It is nice and not to far from all the actions.
Response from Property: Dear guests: Hello!Thank you for your recognition and support of the hotel!Haiyi is committed to family service, came to Haiyi is our family, always to create super value service for customers is the goal that Haiyi has always been pursuing
Jonas 扬子
Deluxe Double Room
Stayed in Jun 2023
Solo travelers
3 review
4.5/5
Great
Posted on Jun 24, 2023
The hotel. Is very clean, and the stuff there are nice too
Response from Property: Dear guest, hello! Thank you very much for your support of the Haiyi Hotel. We did not receive your full 5 points of praise. We are still a bit disappointed in our hearts. It may be that the hotel has not done enough. We hope that your next visit can point out our shortcomings, and we will strive to do better. We will serve wholeheartedly, so that every guest who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions, Looking forward to your next visit.
CAN in CN
Family Themed Room
Stayed in Jul 2023
Family
15 review
5.0/5
Outstanding
Posted on Oct 1, 2023
A wonderful hotel, located across from the number 3 hospital. The location gives you instant access to unlimited WaiMai and the downtown area.
Response from Property: Dear guests: Hello!Thank you for choosing Haiyi Hotel and giving 5 points. Our hotel is located in the downtown area, surrounded by bustling commercial shopping, is the ideal choice for your travel or office travel!Have you a happy life and everything goes well!
Kerry876
Executive Double Room
Stayed in Sep 2022
Solo travelers
11 review
5.0/5
Outstanding
Posted on Sep 11, 2022
Very quiet, clean and comfortable accommodations. I enjoyed my stay. Thanks for the free upgrade!
Response from Property: Dear guests: Hello!Thank you for your recognition and support of the hotel!Haiyi is committed to family service, came to Haiyi is our family, always to create super value service for customers is the goal that Haiyi has always been pursuing
RakshaR
DeluxeStandard Room
Stayed in Aug 2022
Other
11 review
5.0/5
Outstanding
Posted on Sep 2, 2022
Speedy check-in and out as always. Location is wonderful. The pretty lady who speaks English was very helpful. This is my go to hotel when I want to spend the weekend downtown.
Response from Property: Dear guests: Hello!Thank you for choosing Haiyi Hotel and giving 5 points. Our hotel is located in the downtown area, surrounded by bustling commercial shopping, is the ideal choice for your travel or office travel!Have you a happy life and everything goes well!
Felipe Ferraz
DeluxeStandard Room
Stayed in Sep 2022
Business travelers
38 review
5.0/5
Outstanding
Posted on Sep 8, 2022
Nice location, friendly staff, good price
Response from Property: Dear guests: Hello!Thank you for your recognition and support of the hotel!Haiyi is committed to family service, came to Haiyi is our family, always to create super value service for customers is the goal that Haiyi has always been pursuing
david
Deluxe Double Room
Stayed in Sep 2021
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 22, 2021
nice hotel, friendly staff good location
Response from Property: Dear guests: Hello!Thank you for choosing Haiyi Hotel and giving 5 points. Our hotel is located in the downtown area, surrounded by bustling commercial shopping, is the ideal choice for your travel or office travel!Have you a happy life and everything goes well!
Guest User
Business suite
Stayed in Aug 2021
Couples
7 review
4.2/5
Very Good
Posted on Feb 14, 2022
It was cozy . I’ll still book it again .
Response from Property: Dear guests: Hello!Thank you for your recognition and support of the hotel!Haiyi is committed to family service, came to Haiyi is our family, always to create super value service for customers is the goal that Haiyi has always been pursuing
Guest User
Executive Standard Room
Stayed in Aug 2023
Friends
90 review
5.0/5
Outstanding
Posted on Aug 27, 2023
I made a reservation for a friend and stayed at Xuzhou Harbor Plaza Hotel many times. Everything is very good. The transportation is convenient, the environment is beautiful, and the surrounding restaurants are very convenient. The executive standard room is spacious and quiet, giving you a very good rest. A few suggestions. The air conditioning fan in the room is a bit loud when it is started, and the lighting in the room is a bit dim. I hope it can be improved appropriately.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing our hotel and leaving a positive review. We are honored to be able to bring you comfort and beautiful memories during your stay. Only by providing more professional and attentive services and sincerely treating every guest can all hotel staff repay you for your praise and affirmation. Our development is inseparable from your long-term support and love, and we sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Anonymous User
Deluxe Double Room
Stayed in Feb 2023
Business travelers
289 review
1.0/5
Posted on Feb 16, 2023
I stayed in a hotel that was particularly bad. The hotel was a hotel of *** nature. I don't care about the specific situation. The hotel was very clear that the front desk manager was a ** person. If he didn't solve the problem, it would always be the customer's problem. The customer still had to listen to how he solved it without considering the customer's actual situation. I suggest that everyone should not go to this ** hotel. The facilities were dirty and messy: Poor hygiene: The environment was not like a four-star hotel, but a fast hotel: The service was too bad. Finally, I would like to say that the ** hotel is not recommended for everyone to experience. Whoever experiences it will regret it:
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Ziwoqieniecibulanqi
Deluxe Double Room
Stayed in Dec 2021
Business travelers
5 review
1.5/5
Posted on Dec 11, 2021
This hotel has four diamonds and four stars on the Ctrip App, but it is actually less than three stars. Among them, the room is bigger, but other facilities are too poor. Oh, there is also a big parking lot, and the sound insulation is good. This hotel is not a chain, it is opened by a local real estate company, and the service awareness is poor. Everything in the bar counter in the room is charged, and the free water is actually in the sink. When I entered the room, there was water in the bathroom, the shower head was clogged and no water came out, there were traces of unknown liquid on the curtain, and there was an unknown fluff in the kettle... Let’s take a look.
🚗 Transportation: Convenience
🧹Hygiene: Poor. look at the picture
🍃Environment: general, see picture
🔔Service: Poor. When I was leaving, the gatekeeper in the parking lot collected the parking ticket. If he didn’t come out to get it, I had to get out of the car and send it over. You are the uncle, you can!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am sorry that I failed to give you a good check-in experience during your stay. The hotel management attaches great importance to the problems you reported, and requires relevant departments to strengthen service awareness training and do their best to provide guests with quality services.
Guest User
Deluxe Double Room
Stayed in Jul 2021
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 21, 2021
The first time I stayed at the hotel in front of my house, the environment is very good, especially the receptionist Xu Zhen, the beauty is very nice! It's worth everyone to experience! As shown in the picture↓↓↓