Citadines Yunlong Lake Xuzhou Reviews
Citadines Yunlong Lake Xuzhou
Building 9, 1 Hubei Road, Quanshan District, Xuzhou, Jiangsu, ChinaView Hotel Details
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Citadines Yunlong Lake Xuzhou Guest Reviews
4.7/5
Outstanding
1168 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1168)
Positive reviews(1141)
Reviews with photos/video(360)
Convenient location(175)
Friendly front desk staff(136)
Classy environment(126)
Many amenities(85)
Close to scenic area(49)
Perfect for kids(44)
Secluded lake view(23)
Has play area for children(15)
Negative reviews(27)
Manasha
Deluxe Suite - 1-Room
Stayed in Oct 2024
Couples
14 review
Outstanding
Posted on Oct 7, 2024
Hello! The hotel was excellent! Everything: stuff, service, location. And the price wasn’t so expensive.
Response from Property: 尊敬的賓客：您好！感謝您對小馨的鼓勵，金獎銀獎不如您的誇獎，金盃銀盃不如您的口碑，小馨真誠的期待與您再次相遇。
wei kee
Queen Room
Stayed in Nov 2024
Business travelers
34 review
Amazing
Posted on Nov 29, 2024
Nice hotel, brand new amenities. Perfect for business travelers
Response from Property: 尊敬的客人，感謝您選擇徐州馨樂庭雲龍湖公寓酒店並抽出寶貴的時間與我們分享您的愉快體驗。徐州馨樂庭雲龍湖公寓酒店坐落於徐州新盛廣場核心位置，與雅詩閣旗下途家盛捷雲龍湖服務公寓緊密相連，毗鄰美麗的國家5A級旅遊景區雲龍湖景區，在部分客房內可飽覽湖光山色。周圍配套的環球商業百貨、快時尚休閑娛樂及依山傍水的優越地理位置輕鬆滿足您的商旅需求。再次感謝您選擇徐州馨樂庭雲龍湖公寓酒店，公寓全體員工真誠期待您的再次光臨！
Salisa vee
Double Room
Stayed in Oct 2024
Travel with friends
7 review
Outstanding
Posted on Oct 27, 2024
This hotel is very nice and foreigners friendly!! 梦梦 很好的
Response from Property: 親愛的賓客：您好！感謝您選擇徐州馨樂庭雲龍湖酒店，很開心收穫您的滿意點評，我們注重您入住時感受的每一個細節，我們將一點一滴爭取做到更好，希望此次愉快的相聚，促成不久的將來再次有機會為您服務，期待您的再次光臨，也再次感謝您的精彩評價。
Guest User
Suite - 2-Room, Lake-View
Stayed in Dec 2023
Travel with friends
1 review
Outstanding
Posted on Dec 6, 2023
非常满意
卫生：nice
环境：very nice
服务：very very nice
Response from Property: 尊敬的賓客：您好！非常感謝您的入住和點評！您的照片拍的像水墨畫一樣漂亮，能接待您這樣有詩情畫意的客人，是我們至上的榮幸。我們湖景二居室位於6-8樓（整棟最高8樓），俯瞰雲龍湖，遠眺雲龍山，徐州美景盡收眼底，好不愜意！湖景二居室房間內配有全套廚房用品、冰箱、微波爐、洗烘一體機等家用設備，適合您帶家人出遊，小馨家全體員工期待您再次入住！
HQ London
Suite - 2-Room, Lake-View
Stayed in Jul 2023
Other
1 review
Posted on Jul 31, 2023
Despite the unfriendly reception staff, my overall stay was pleasant enough, the lake view rooms were nice, however the hotel plumbing was substandard in that it can’t cope with toilet paper.
The initial house keeping staff did a poor job, but their replacement 李世嬌 was excellent for the duration of my 12 nights stay.
The breakfast was greasy and mediocre, but the staff were friendly, especially the dough stick/noodle bar, she always had a smile on her face.
Response from Property: Thank you very much for choosing Xuzhou Citadines Yunlonghu Hotel. We apologize for not giving you a very good experience during your stay. We will continue to strive to provide more comfortable service for every guest.尊敬的宾客：您好！非常感谢您选择徐州馨乐庭云龙湖酒店。没能让您有一个非常舒适的体验，我们非常抱歉，期待您能再次入住，我们将竭尽全力为您提供更优质的服务。
Ng kiat kuan
Double Room
Stayed in Dec 2023
Solo travelers
3 review
Outstanding
Posted on Dec 8, 2023
Lake view room is nice . Room iwas warm when got in when outside was cold. Room cleaning was good . Provided extra bottles of drinking water n soft drink
Breakfast is very good .. nearby there is a new shopping mall recently opened on 11.11.23 .
Recommended to stay
Response from Property: Dear guest: Thank you very much for your stay and comments! Hotel location is superior, located in Yunlong Lake, Hongyang Square has been grand opening, can meet your travel shopping entertainment needs, looking forward to the next time you can visit again!尊敬的宾客：非常感谢您的入住和点评！酒店地理位置优越，位于云龙湖畔，隔壁弘阳广场已盛大开业，可以满足您游购娱的需求，期待下次您可以再次光临！
Guest User
Lake Suite - 1-Room, Lake-View
Stayed in May 2023
Travel with friends
7 review
Outstanding
Posted on Jun 18, 2023
It was a great experience there. Enjoyed a wonderful walk along the lake. Location is convenient and nearby the city center. I would love to come back.
Response from Property: 親愛的賓客：您好！非常高興您有一個愉快地入住體驗。十分感謝您對我們酒店的認可，您的鼓勵是我們一直努力的追求！在您的鼓勵下我們會做的越來越好，小馨真誠期待您再次光臨！
Guest User
2-bed Room
Stayed in Jun 2023
Solo travelers
14 review
Posted on Jun 24, 2023
Nice location near the lake. But the lake is also a little far from the life of the city. The twin room has all modern conveniences, but it’s cramped. No English available from staff and cash is not really accepted.
Response from Property: Thank you very much for choosing Xuzhou Citadines Yunlonghu Hotel. In order to improve guest satisfaction, the front desk staff of the hotel waived your deposit, causing you to misunderstand that we do not accept cash, we are very sorry. looking forward to your stay again, we will do our best to provide you with better service.尊敬的宾客：您好！非常感谢您选择徐州馨乐庭云龙湖酒店。为了提高住客满意度，酒店前台员工免除了您的押金，造成您误会为我们不收现金，我们非常抱歉，期待您能再次入住，我们将竭尽全力为您提供更优质的服务。
Booncharoen
Lake Suite - 1-Room, Lake-View
Stayed in Sep 2023
Couples
4 review
Outstanding
Posted on Sep 11, 2023
good Location! close to the lake . and the room very comfortable
Response from Property: Dear guest:We are very glad that you had a pleasant stay. Thank you very much for your recognition of our hotel, your encouragement is our pursuit! With your encouragement, we will do better and better.亲爱的宾客：您好！非常高兴您有一个愉快地入住体验。十分感谢您对我们酒店的认可，您的鼓励是我们一直努力的追求！在您的鼓励下我们会做的越来越好！
Anonymous User
2-bed Room
Stayed in Apr 2023
Business travelers
17 review
Outstanding
Posted on May 2, 2023
great to live in.
Response from Property: 親愛的賓客：您好！非常感謝您選擇徐州馨樂庭雲龍湖酒店。酒店周邊環境優美，是您拍照、打卡聖地喲！小馨悄悄告訴您，酒店附近美食特別多，無論是徐州燒烤，還是徐州本地菜、徐州地鍋都非常棒，期待您再次入住，再次來體驗徐州美食，感受徐州人的熱情！
Guest User
2-bed Room
Stayed in Jan 2023
Solo travelers
24 review
Very Good
Posted on Jan 31, 2023
Nice stay
Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新、期待您的再次光臨，我們將竭誠為您服務！
Guest User
B.Duck One-Bedroom Family Suite
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 10, 2024
The room was very satisfactory. I had taken my daughter to other hotels before, but she kept crying because the environment was dim. This time I chose Citadines and booked the Little Yellow Duck Family Room. It was a very correct decision. My daughter was very happy throughout the stay! Because my grandmother's home is in Xuzhou, it is also close to the hotel. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel. All the staff are very happy to see your comments. Xiaoxinjia is located on the north bank of Yunlong Lake, close to Yunlong Mountain, 577 meters away from Xuzhou Art Museum, 636 meters away from Han Stone Relief Art Museum, 945 meters away from Xuzhou Museum, and 2.2 km away from Suning Plaza. There are also many delicious foods around, such as Xuzhou Internet celebrity restaurant Duofulin Clay Pot House and Xuzhou local fast food Yumei Zhouji Braised Pork. All the partners of Xiaoxinjia sincerely look forward to meeting you again!
Guest User
Double Room
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on May 5, 2024
The room is fresh and clean, with complete facilities and everything you need. The air quality is excellent. The front desk lady qiqi is warm and thoughtful in service. She is very patient and devoted to my requests. I must give a thumbs up. I will stay here again next time. It is worth recommending [strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very glad that you had a pleasant stay. Thank you very much for your recognition of our hotel. Your encouragement has always been our pursuit! With your encouragement, we will definitely strive to do better in the future. Xiaoxin and Qiqi sincerely look forward to your visit again!
Guest User
Deluxe Suite - 1-Room
Stayed in May 2024
Family
8 review
Outstanding
Posted on May 2, 2024
The hotel facilities are very good, the service is very warm and thoughtful, the room is suitable for a family of three, the hygiene is very clean, the price is not expensive, the location is very good, you can go to the scenic spots at any time,
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Citadines Aparthotel. We are very happy to receive your satisfactory comments. We pay attention to every detail of your experience during your stay. We will strive to do better bit by bit. We hope that this pleasant gathering will lead to the opportunity to serve you again in the near future. We look forward to your visit again and thank you again for your wonderful evaluation.
Guest User
Deluxe Suite - 1-Room
Stayed in Apr 2024
Family
16 review
Outstanding
Posted on Apr 6, 2024
The service is perfect: the day before check-in, we contacted by phone to inquire about the arrival time and the number of guests. After learning that we were with children, we not only prepared children's slippers and toothbrushes in advance, but also prepared a variety of snacks for the children. During the stay, we also provided Xuzhou food recommendations attentively and carefully, and prepared check-out gifts for the children when we checked out! The ceiling of parent-child hotels I have stayed in so far!
Hotel facilities are complete: The hotel facilities are rich and complete, and items such as dishes and dishwashing detergents are also in place, clean and tidy! There are also facilities such as children's playgrounds!
Excellent geographical location: Not only is there Yunlong Lake Scenic Area next to it for convenient play, but there is also a business district for convenient dining and entertainment, and it is also convenient to go to scenic spots such as Xuzhou Museum! The best choice for Xuzhou tourism!
I will choose to stay here next time I come to Xuzhou! Worth recommending!
Original TextTranslated by Google
6/13
Response from Property: Dear guest: Hello! We are very glad that you have a pleasant stay. Thank you very much for your recognition of our hotel. Your encouragement has always been our pursuit! With your encouragement, we will definitely strive to do better in the future. Xiaoxin and all the staff sincerely look forward to your visit again!