Guest User
July 4, 2024
Overall good hotel but there were some nuances which I wish I knew before booking it and also we had one unpleasant incident which spoiled all our good impression about this hotel: Air conditioner in our room didn't work, outside was +30 and inside was +29. We asked to fix it several times but it didn't help. Reception offered us to move to room for disabled people (with 2 beds instead of one for a couple, small shower with handrails, etc). Only after we complained to our tour agency, we could finally get a normal room. And only after we moved there, we noticed that first room had a piece of wood instead of a shower door, safe which didn't close from the first time and showed error, there was no bathrobe in the first room, etc. Things I wish I knew before and which I couldn't find among all these excited positive reviews about this hotel: There is only a liquid soap dispenser in the bathroom, like in a public toilet. No any shampoo, conditioner, body lotion, cotton pads/buds. First time I saw it in a 5 star hotel. Also there is no iron in the room and they don't provide it even by request cause some time ago it caused fire in the hotel. Be careful at the sea - there is some concrete platform across the entire width of the sea not so deeply so my boyfriend scratched his feet. It would be good if hotel put some warning sign about it. Besides that, food was awesome, for breakfast and dinner there was a very great choice and everything was very tasty, even sushi. Unfortunately, lunch is served only in beach restaurant and food options were limited. Hotel design is also great, I liked it very much. And yes, you can always find an empty lounge beds on the beach but the best places upper the sea with sea view are always booked, even at 07:30 in the morning. We also loved very much the Adults Only concept. It was quite and peaceful in the hotel. We liked violin show at the sunset and disco after it but unfortunately other evening shows and events were quite boring for us.