Zao Shiki No Hotel Reviews
Zao Shiki No Hotel
1272 Zaoonsen, Zao onsen, Yamagata City, Yamagata Prefecture, 990-2301, JapanView Hotel Details
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1 night
Zao Shiki No Hotel Guest Reviews
4.4/5
Very Good
24 review
Verified reviewsLocation4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(24)
Positive reviews(23)
Reviews with photos/video(7)
Awesome rooms(6)
Negative reviews(1)
Guest User
Allocated on Arrival
Stayed in Nov 2023
Family
4 review
Outstanding
Posted on Nov 11, 2023
very beautiful hotel, next to the cable car ! the outdoor onsen is great. recommended, and suitable for driving tour.
nice food too.
Zhongbushen
Japanese-Style Twin Room-Non-Smoking
Stayed in Mar 2024
Couples
25 review
Amazing
Posted on Apr 8, 2024
The room is spacious, the breakfast is good, the hot spring is clean, and the reception area is considerate. The ski drying room is just to the left of the main door. The hotel does not have enough information about skiing... maybe it is mainly for hot spring bathers.
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BrianKwok
Japanese-Style Twin Room-Non-Smoking
Stayed in Mar 2024
Couples
12 review
Outstanding
Posted on Mar 12, 2024
The room was large and the mountain view was beautiful. The wagyu for dinner was delicious.
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Anonymous User
Japanese-Style Twin Room-Non-Smoking
Stayed in Jan 2024
Couples
18 review
Outstanding
Posted on Feb 24, 2024
Stay at this hotel again
Again a pleasant surprise for me as he has been renovating within the last three years
The hotel interior is being upgraded
Service quality reaches 5**
Definitely the best choice for skiing in Zao
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Guest User
Room Selected At Check-in-Non-Smoking
Stayed in Jan 2024
Travel with friends
12 review
Outstanding
Posted on Feb 4, 2024
The location is good, the room is big and clean, the breakfast and dinner are very rich, I can't eat them all, the service attitude is very good, due to weather reasons, I plan to extend one day, but there are no rooms, and they also contacted other hotels for us to stay, very satisfied, but unfortunately I only stayed for one night,
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Jingwen
Japanese Modern Twin Room
Stayed in Jul 2023
Couples
8 review
Very Good
Posted on Aug 7, 2023
The best thing about this hotel is that there is a massage chair in the room. After a hard day's journey, it is fun to sit on the massage chair and enjoy it.
There is a 24-hour hot spring facility (Shirakaba no Yu) in the hotel that can be used without time restrictions, which is very convenient👍; there is also a hot spring outside the hotel that can be enjoyed, which has a strong sulfur smell and is open in the morning From 6pm to 11pm, it is very convenient for tourists. The hotel also has different styles of yukata for travelers to choose from, which is really friendly to female travelers who love beauty and taking photos.
It's just that this hotel is located in a relatively remote location. Most of the restaurants near the hotel are closed, maybe in the summer. It's really difficult to find food at night. What I didn't expect is that you can't eat in the hotel because they It turns out that they don't accept last-minute reservations, and they don't even accept reservations for the next day (whether for breakfast or dinner). This is really hard for me to understand. This is what I am most dissatisfied with. As a result, we had to drive out to eat out for several nights (it took more than half an hour's drive to reach the busier area of Yamagata Station), which was really inconvenient.
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Guest User
Room Selected At Check-in-Non-Smoking
Stayed in Jan 2024
Family
7 review
Amazing
Posted on Jan 16, 2024
The hotel is generally good and meets expectations. But there is one thing, I asked for a non-smoking room, but the bathroom had a strong smell of cigarettes, which should not be the case.
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Guest User
Junior Suite-Non-Smoking
Stayed in Jan 2024
Solo travelers
16 review
Outstanding
Posted on Feb 15, 2024
The suite is large and very satisfactory. The hot springs inside or opposite are good. It takes about 5 minutes to walk to the cable car, but there is also a shuttle bus. Overall very good
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FOON HA
Japanese-Style Twin Room-Non-Smoking
Stayed in Nov 2023
Couples
20 review
Outstanding
Posted on Nov 22, 2023
The hot spring facilities are complete and the spring water is hot enough. The room is spacious enough for three people, with enough space.
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SOO YOUNG
Room Selected At Check-in-Non-Smoking
Stayed in Nov 2023
Travel with friends
3 review
Very Good
Posted on Nov 17, 2023
I think this place has a nice outdoor hot spring. The hot spring water tastes sour and salty, but I am satisfied because it feels like a steaming hot spring.
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Anonymous User
Room Selected At Check-in-Non-Smoking
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Apr 26, 2024
I like this hotel very much. The scenery is still beautiful in winter.
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Lo Mei Yiu Betty
Japanese-Style Twin Room-Non-Smoking
Stayed in Dec 2023
Family
14 review
Very Good
Posted on Jan 26, 2024
Skiing is very convenient, but there are not enough staff and front desk people.
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Anonymous User
Room Selected At Check-in-Non-Smoking
Stayed in Dec 2023
Couples
2 review
Posted on Dec 17, 2023
Poor room quality
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Guest User
Japanese-Style Twin Room-Non-Smoking
Stayed in Aug 2023
Booked for others
5 review
Outstanding
Posted on Sep 5, 2023
Very satisfied, very good
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Guest User
Stayed in Feb 2023
Other
Outstanding
Posted on Feb 9, 2023
We arrived at Mt Zao in the middle of Our Epic Six Week Trip To Japan, during which we stayed in nine different hotels. This room was amongst my favourites. The staff largely didn't speak English and were not helpful. We had a stand off at the restaurant as we didn't understand that we couldn't dine at there without having made a booking far in advance. After this was explained, there was no apology or suggestions for alternative dining options. There are limited dining options in Zao. We ate at the Soup Curry place one night and a cute sushi joint another night. On the last night we ended up getting an ebiken bento box from the local Larsens as nothing was open. We did book breakfast each morning and that was fantastic. Lots of Japanese and Western options and it seemed like the food had all been prepared onsite. The hotel is very pretty, with a lovely view of the forest from the lobby. There is a common room with free coffee, tea and ice creams. People were pretty friendly in there. The hotel is the furthest from the 'town' but the closest to the ski lift and to the 'sulfurous' onsen. The ski lift is about 50 metres from the hotel and the ride up and down is spectacular. I thought the onsen was top notch. The sulfurous onsen outside has milky water that is supposed to be good for your complexion. It was fun having an onsen with snow all around. We stayed in the Western style room - it was spacious and well appointed. Our little lounge area had a beautiful view of pine trees and lots of snow. There was also a similar view from the luxurious bath tub (but I didn't use that tub as the onsen was so good.) The beds in our room were very hard. Our room also had a massage chair which I used for hours a time. It was a bit of a trek getting to Mt Zao. The hotel staff weren't very helpful with organising buses but they did drop us off at the bus stop early in the morning and we were picked up on our day of arrival. I know that the staff weren't friendly to us because of the language barrier, which is a shame because everyone should enjoy this venue. I would stay here again for sure. Next time we'll book the dinner set. It did smell amazing ! --
