Four Points By Sheraton Yangjiang City Center

Four Points By Sheraton Yangjiang City Center Reviews

Four Points By Sheraton Yangjiang City Center

for Industry andommerce, Hubin West Road, Yangdong District, Yangjiang City, Yangdong District, Yangjiang, Guangdong, ChinaView Hotel Details
Four Points By Sheraton Yangjiang City Center
Four Points By Sheraton Yangjiang City CenterFour Points By Sheraton Yangjiang City CenterFour Points By Sheraton Yangjiang City Center
Check available rooms for your travel dates
We Price Match
1 night

Four Points By Sheraton Yangjiang City Center Guest Reviews

4.7/5
Outstanding
355 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(355)
Positive reviews(346)
Reviews with photos/video(121)
Classy environment(59)
Friendly front desk staff(40)
Delicious breakfast(34)
Large rooms(16)
Secluded lake view(15)
Well decorated(11)
Well designed(8)
Tasty restaurant(8)
Negative reviews(9)
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Friends
38 review
4.2/5
Very Good
Posted on Mar 27, 2024
Location of the hotel is not in the city centre. There are not much restaurants around. It’s good for vacation and the lake view is fantastic. The reception staffs are friendly and helpful. Thanks for them for upgrading our hotel rooms plus granting us breakfast discount. Breakfast is good. Room is spacious and comfortable. Blankets and pillows are cosy. One room has flushing problem while the door locks aren’t in order in another room, nevertheless these problems were fixed in a timely manner. Although parking is free, however it’s not so convenient as we need to go to the reception for registration before using the car.
Response from Property: Thank you for your recent stay at Four Points By Sheraton Yangjiang City Center and for sharing your experiencel with us.We sincerely apologize that your stay did not meet your expectations.Upon receiving your feedback, we promptly shared it with the relevant departments and have taken immediate action. In order to ensure a more satisfactory experience for our guests in the future, we will enhance our staff's service skills and continuously improve their professionalism. Once again, we would like to express our sincere apologies for any inconvenience caused during your stay. If given the opportunity to welcome you back, we are confident that we can redefine your travel experience by providing more suitable and professional services.
Tallboy
Superior Queen Room
Stayed in Feb 2024
Business travelers
533 review
4.0/5
Very Good
Posted on Feb 24, 2024
Good hotel Good location We will come back again to stay in hotel
Response from Property: Thank you for your recent stay at Four Points By Sheraton Yangjiang City Center. I hope that our inspirational environment and unparalleled service helped create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The room is very clean, the room aunt is friendly, the front desk Alex and Alisa provide great service and are very enthusiastic ❤️🔥, and the restaurant food is also delicious👍
Original TextTranslated by Google
Anonymous User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The rooms are clean and comfortable, and the environment is elegant. It is recommended to walk on the glass plank road around the hotel, where you can look at the lake and bask in the sun. The breakfast is delicious and rich. Iris Allisa at the front desk has a friendly and thoughtful service attitude, which is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Yangjiang Center. Thank you for your praise and affirmation of the hotel service. I am also very happy to know that you are satisfied with the service of the front desk colleagues. The hotel is located on the shore of the beautiful Yanshan Lake, and there are all kinds of food, drink and entertainment around. I look forward to your return next time. The hotel will provide you with a consistent high-quality stay experience.
Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very quiet and comfortable, especially like the big TV in the room, very clear Southeast Asian lunch set: delicious
Original TextTranslated by Google
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The accommodation experience exceeded expectations and the service was first-rate! As soon as I walked in, I was greeted by the concierge, especially the guy 'Gary at the front desk was very, very good. This five-star hotel quickly won my heart with its excellent service and meticulous care level. Whether it was the front desk staff or the room service staff, they took care of my needs in every possible way and made my stay very pleasant. Dining in the restaurant of this five-star hotel was a unique experience. Whether it was the environment or the dishes, it reflected high-end and exquisiteness.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center and sharing your stay experience. We are very happy to see your good comments on the hotel and your recognition of the service of front desk employee Gary. We will promptly convey your good comments to the corresponding colleagues and department heads and continue to provide high-quality services to every guest! The hotel is located on the shore of the beautiful Yanshan Lake, surrounded by lakes on three sides, with fresh air and a unique natural environment. The surrounding transportation is convenient, 20 minutes drive from Yangjiang High-speed Railway Station and 40 minutes drive from Hailing Island. I hope to have the opportunity to meet you again in the beautiful Yangjiang, and wish you a happy life!
Insistzhuman
Superior Queen Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 10, 2024
Check-in: After entering the hotel lobby, check in. The service at the hotel front desk is very good. The front desk lady has a sweet smile and a warm attitude, which gives people a sense of intimacy. We feel very warm and comfortable. The front desk staff is very professional, and the service of handling problems and responding is fast and efficient. Breakfast: It should be mentioned that the variety is not rich enough. The restaurant can be seen through the lobby. There was a little episode during breakfast, but it also allowed us to experience a very outstanding waiter. The breakfast guy Chen Pengyu served very enthusiastically, clean and generous. He always kept a smile after two or three troubles, and he was praised. Guest room: The aunt on the floor was polite, and the room was relatively new and very clean; but the hygiene really needs to be paid more attention. Geographical location: First of all, the transportation is convenient. There are government agencies nearby. The hotel is adjacent to Yanshan Lake. You can relax and exercise near the hotel. The construction opposite the hotel lobby affects the appearance. Summary: convenient transportation, good environment, especially the warm service in the lobby. The price-performance ratio is satisfactory. There is no problem taking pictures in the outdoor swimming pool when the weather is good. Remember to prepare a swimsuit and a swimming cap. If you are on a business trip, there is no problem going straight to this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center and sharing your stay experience. We are very happy to see your good comments on the hotel and your recognition of the service of the restaurant and room staff. We will promptly convey your good comments to the corresponding colleagues and department heads and continue to provide high-quality services to every guest! The hotel is located on the shore of the beautiful Yanshan Lake, surrounded by lakes on three sides, with fresh air and a unique natural environment. The surrounding transportation is convenient, 20 minutes drive from Yangjiang High-speed Railway Station and 40 minutes drive from Hailing Island. I hope to have the opportunity to meet you again in the beautiful Yangjiang, and wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 1, 2024
Personally, I think the price/performance ratio is very good, which exceeded my expectations. The scenery is beautiful, the facilities are complete, the room is clean and tidy, and the breakfast is clean and delicious. The government units next to the hotel are all following up, and it feels suitable for business travel. If I have the opportunity to come again, I will give priority to staying here and will recommend it to everyone. It is a bit far from the old street, but it is okay to drive there.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center. Four Points by Sheraton Yangjiang Center is committed to providing every guest with a home-like experience. Whether in terms of environment or service, we hope to bring guests a sense of home. We are very glad that our service can get your support and praise, and look forward to your visit again. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The environment is invincible. There is a lake downstairs and a glass plank road. Across the lake is the villa area of ​​Country Garden. The open balcony allows you to hear the birds singing on the lake in the early morning. It is cozy 😌 The restaurant is also very good, and Southeast Asian lunch is provided free of charge 😁
Original TextTranslated by Google
6/13
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center. The hotel is located in the bustling center of the city, on the shore of the beautiful Yanshan Lake, surrounded by lakes on three sides, with fresh air and a unique natural environment. Yitai Southeast Asian Restaurant on the second floor of the hotel brings together the flavors of various Southeast Asian countries, including the passionate and fiery Tom Yum Goong soup, rich and exquisite Singaporean cuisine, spicy and stimulating Malaysian cuisine, refreshing and sweet Vietnamese cuisine, and fragrant and spicy Indonesian cuisine. It is carefully cooked to open the sour, spicy, fresh and sweet taste bud journey of the "Southeast Asian Food Festival" for you. I look forward to your next visit so that we can provide you with better service and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 15, 2024
It rained when I arrived in Yangjiang, so I chose this hotel. It has new equipment and facilities, a good environment, and the front desk service is warm and welcoming. Sitting on the balcony drinking tea and enjoying the scenery is very comfortable!
Original TextTranslated by Google
6/14
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center. Four Points by Sheraton Yangjiang Center is committed to providing every guest with a home-like experience. Whether in terms of environment or service, we hope to bring guests a sense of home. We are very glad that our service can get your support and praise, and look forward to your visit again. I wish you a happy life!
Mike7517
Deluxe Queen Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The room is clean and comfortable, the front desk staff is warm and polite, very professional! The entertainment facilities are also complete, very suitable for a holiday to relax, even if you stay in the hotel all day you will not feel bored.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center and sharing your stay experience. We are very happy to see your good comments on the hotel and your recognition of the front desk staff's service. We will promptly convey your good comments to the corresponding colleagues and department heads and continue to provide high-quality services to every guest! The hotel is located on the shore of the beautiful Yanshan Lake, surrounded by lakes on three sides, with fresh air and a unique natural environment. The surrounding transportation is convenient, 20 minutes by car from Yangjiang High-speed Railway Station and 40 minutes by car from Hailing Island. I hope to have the opportunity to meet you again in the beautiful Yangjiang, and wish you a happy life!
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
10 review
3.5/5
Posted on Apr 6, 2024
It was originally Phoenix City. I don't know when it changed its name. I'll try it this time. 1. The order note is quiet, and the twin room (double number) faces the fan of other people's restaurant. The window cannot be opened. I left early and came back late the first two days and didn't notice it. If you don't bring earplugs, it is recommended not to stay. 2. The wash basin is easy to be blocked. The soap and lotion will not be replenished if they are not used up. The main focus is thrift, but the toothbrush is replenished. It's a bit confusing. 3. The people at the breakfast noodle stall use Mandarin, Cantonese and Yangjiang dialect, but there are still obstacles in communication. They either can't remember or are slow. I didn't eat the pig intestine roll for several days, and the replenishment was slow enough. 4. The front desk guy is okay. There is a small park next to the downstairs. The robot delivery can wait for 30-40 minutes at night. It's ** that you have to wait for this time after it is delivered upstairs.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang City Center and sharing your stay experience with us. We are deeply sorry that your stay did not meet your expectations. After receiving your feedback, we immediately reported it to the relevant departments and took immediate action. In order to ensure that our guests have a more satisfactory experience in the future, we will improve the service skills of our employees and continuously improve their professional level. We once again sincerely apologize for the inconvenience caused to you during your stay. If there is a chance to welcome you again, we are confident that we can provide you with more suitable and professional services and redefine your travel experience. We eagerly look forward to hosting you again in the future and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Staying at the Four Points by Sheraton will be the main reason to come back to Yangjiang. Great value for money! I rented two rooms. The front desk was very friendly and knew that we had children traveling together. They bought a brand new BB bed set for our children. We have arranged a river view room together with the other rooms. The room is super clean and the bed is super comfortable. Our family felt very comfortable during this trip and felt at home. In addition, a free-flow beer package was given to us. If we don’t particularly want to eat out, this meal is actually quite filling. The breakfast is very sincere and delicious! In addition, the facilities in the gym are new and complete. A hotel that is really worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center. We are delighted to learn that you are satisfied with the environment, facilities, service awareness and quality. This is the greatest support and affirmation for Four Points by Sheraton Yangjiang Center. We look forward to your next visit so that we can provide you with better services. Wish you a happy life!
Aiaonijunjun
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Mar 30, 2024
I came to Yangjiang in the comfortable season, and I saw the Four Points Hotel recommended by Ctrip with a high rating, so I gave it a try. Sure enough, it was surrounded by lakes, mountains, and forest parks. It was a touch of freshness in the bad air of Yangjiang! Alex at the front desk is very nice, considerate and has strong working ability. I would like to commend him! The room was newly renovated last year and was renovated from the Country Garden Hotel, giving it a second spring! The room is larger, and the lake view from the balcony is particularly pleasant. The automatic sensor curtains and hardware are very good. The disadvantage of the balcony is that there is no drying facility. Drink beer and play billiards in the lobby bar, which is very comfortable. The breakfast is quite rich!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center and sharing your stay experience. We are very happy to see your praise of the hotel and recognition of the service of front desk staff Alex. We will promptly convey your praise to the corresponding colleagues and colleagues. Department heads and continue to provide high quality service to every guest! The hotel is located on the bank of the beautiful Yanshan Lake, surrounded by lakes on three sides, with fresh air and a unique natural environment. The surrounding transportation is convenient, it is a 20-minute drive from Yangjiang High-speed Railway Station and a 40-minute drive from Hailing Island. I hope to have the opportunity to meet you again in beautiful Yangjiang, and wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The room is great, with a lake view balcony. It's not too hot or too cold to sit on the balcony and drink a cup of coffee. It feels great. A Southeast Asian lunch was also provided. The food standard is also good. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Yangjiang Center. Four Points by Sheraton Yangjiang Center is committed to providing every guest with a home-like experience. Whether in terms of environment or service, we hope to bring guests a sense of home. We are very glad that our service can get your support and praise, and look forward to your visit again. I wish you a happy life!