Elite Garden Hotel

Elite Garden Hotel Reviews

Elite Garden Hotel

No.51 Pantao Road, Yangshuo, Guangxi, 541900, ChinaView Hotel Details
Elite Garden Hotel
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Elite Garden Hotel Guest Reviews

4.5/5
Good
542 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(542)
Positive reviews(515)
Reviews with photos/video(92)
Great location(124)
Convenient location(84)
Friendly front desk staff(55)
Classy environment(54)
Loved the view(31)
Would stay again(19)
Perfect for kids(13)
Strange smell in room(11)
Negative reviews(27)
Ambidextrous
Standard Single Room
Stayed in May 2024
Couples
8 review
4.0/5
Very Good
Posted on May 13, 2024
West street is just accross the road. This is and outdated hotel, sofas near reception looks dirty and unpleasant smell will welcome you. It badly needed an upgrade. We stayed at 5th floor near staff room and you can hear them loudly talking and laughing early in the morning. Breakfast is just fine. However, the staffs helped us to rent an electric motorcycle, 40rmb/day and quick for room requests.
Response from Property: Thank you fou your suggestion.
Tiong Lim.
Standard Single Room
Stayed in Nov 2023
Family
30 review
3.0/5
Posted on Nov 12, 2023
Located just opposite the West Street. Superb location. Toilet is smelly. The worse is the breakfast, serving few local vegetable dishes. Guilin noodles, egg cakes. Coffee is horrible. I strongly suggest that the owner to seriously look into breakfast improvements , especially for overseas customers. Otherwise don’t accept oversea customers.
Response from Property: Distinguished Guests:Thank you for staying at the Elite Garden Hotel,YangShuo.We are very sorry to hear that you had an unpleasant stay.We will do our best .Have a nice tirp.And see you next time.
Alexander Matthias
Garden Deluxe Room (Double bed) (Balcony)
Stayed in Oct 2022
Couples
8 review
4.5/5
Great
Posted on Oct 4, 2022
Comfortable hotel with nice big balcony a few steps away from west street, good location.
Response from Property: Dear VIP: Hello, thank you very much for your stay and praise! Seeing your love for the hotel, everything we have paid has been worthwhile, and we will continue to strive to make every VIP from afar enjoy the service at home. At the same time, we look forward to meeting you at the Renaissance Garden Hotel again. I wish you a happy life and a happy family!
Guest User
Standard Single Room
Stayed in Jan 2023
Friends
4 review
3.7/5
Posted on Jan 24, 2023
The location is great. They gave us late heck-out without any problem. Then only problem is the communication in English, since only one receptionist was able to speak a bit. They do not have updated information on buses / trains in Yangshuo. The hotel should have information in English too. Breakfast is limited and only Chinese style.
Response from Property: Thank you very much for staying at Renaissance Garden Hotel Yangshuo. I believe you have already understood and experienced the convenient transportation, cleanliness of the rooms, hotel environment and high-quality service. Thank you for your support and praise. The observation deck on the seventh floor of the hotel is the highest internet celebrity observation deck in Yangshuo County, overlooking the bustling West Street and the beautiful mountains. We look forward to seeing you again!
Guest User
Standard Single Room
Stayed in Jan 2023
Friends
2 review
4.7/5
Amazing
Posted on Jan 23, 2023
The hotel is in a good location (just a few minutes walk from West street) and the room was clean and spacious. The staff were helpful in booking a bamboo raft tour for us. The only thing is that they were not able to give information about the bus timetable to the airport and didn't even have a number to call. I would expect a hotel to be able to provide this information. They booked a taxi for us to the station but when we arrived it was the wrong terminal for the airport bus, so we had to walk back in the other direction for another kilometre.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Yangshuo Wanli Garden Hotel. The hotel is located next to Yangshuo's ** Peak, which is the best in the world in terms of landscape, facing the West Street, and is only a step away from the world-famous romantic West Street. It is a luxury high-end hotel that integrates the charm of landscape and fashion elements. It has convenient transportation and is only a few minutes' drive from famous attractions such as "Impression of Liu Sanjie", "Eternal Love", and "Yulong River". Guests can enjoy the panoramic view of Yangshuo while staying at the hotel. Welcome to visit us again!
Naga Mallikarjun
Guestroom - 4-Person Occupancy
Stayed in Jul 2022
Family
9 review
4.0/5
Very Good
Posted on Aug 3, 2022
It is just close to west street and in the city center.
Response from Property: Dear VIP: Hello! First of all, thank you for your stay and review. We are not able to bring you a perfect stay experience this time. We sincerely apologize to you! We look forward to listening to every guest's valuable opinions and suggestions, and let us continue to work hard and make progress. Please forgive me for the inadequacies! I wish you and your family: always smile and stay healthy!
Anonymous User
Garden Deluxe Family Room (Balcony)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The location is excellent. Just opposite West Street (good sound insulation for doors and windows). Convenient for travel, on a major traffic route. The handsome employee No. 13 at the front desk was very warm and thoughtful, give him a thumbs up.
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Luomajiari888
Garden Deluxe Family Room (Balcony)
Stayed in May 2024
Family
19 review
5.0/5
Outstanding
Posted on May 5, 2024
I am very grateful to Xiao Li at the front desk for her warm service and help, which made me feel at home in the hotel I visited ten years ago.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation. From your feedback, I feel your love and affirmation for our Wanli Garden Hotel. Sincerely hope that you can also share this wonderful stay experience with your relatives and friends and recommend us more. Love at first sight, warmth at goodbye. In the days to come, I hope to always be by your side and be your warmest station.
Guest User
Double Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 3, 2024
The location is excellent. The West Street is just across the street. You can see the whole view of the West Street from the upstairs platform. It is located in a busy area but still very quiet at night. The service of the guy at Room 13 is warm, attentive and thoughtful. The room is upgraded for free and breakfast is provided. It is very convenient to stay here when visiting Yangshuo.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your evaluation. From your feedback, I feel your love and affirmation for our Wanli Garden Hotel. Sincerely hope that you can also share this wonderful stay experience with your relatives and friends and recommend us more. Love at first sight, warmth at goodbye. In the days to come, I hope to always be by your side and be your warmest station.
Guest User
Garden Deluxe Family Room (Balcony)
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on May 4, 2024
The room is very big, much bigger than the average hotel room. It has a terrace, which is very big, with tables, chairs and a pergola. It is really nice to drink tea and look at the mountains. Although it is close to the commercial street, it is very quiet at night with the windows closed. There is a large massage bathtub, which should be cleaned. You can put the baby in it to be quiet for a while. It is very convenient to eat and shop around. It is the most prosperous street. It is very congested when going out and coming back. It is more appropriate to get off at Chuangye Road. It is good to go shopping and eat all the way back. The service is very warm and responsive. The front desks on No. 8 and No. 12 are very warm and the service is very thoughtful.
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Guest User
Double Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
We booked a superior twin room without breakfast. The front desk saw that we were with two children and upgraded us to a family room with balcony. They also gave us two breakfasts. The entrance to West Street is just opposite, just across the overpass, very convenient. The view from the balcony is great, it's great to just stay here for a day without going out
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Yangshuo Renaissance Garden Hotel! The hotel is located on the main Pantao Road in Yangshuo County. It is surrounded by various catering, entertainment and shopping facilities. In your spare time, you can sit on the balcony and enjoy the beautiful and picturesque scenery of Yangshuo. The growth of Renaissance Garden is inseparable from everyone. For every guest's concern, we will do our best to provide you with better quality services. We sincerely look forward to your visit again and wish you a happy family and smooth work! ! !
Sanniushangxiao
Standard Single Room
Stayed in Mar 2024
Business travelers
12 review
4.5/5
Great
Posted on Mar 17, 2024
Miss No. 16 did well. The room's viewing balcony can directly see West Street. It's only about 200 meters away from West Street, so it doesn't feel noisy at night.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for staying at Yangshuo Wanli Garden Hotel! Thank you for your recognition of the work of employee No. 16. The hotel is located on the main road of Pantao Road in Yangshuo County, surrounded by a variety of catering, entertainment and shopping facilities. In your spare time, you can sit on the balcony to enjoy the beautiful scenery of Yangshuo. The growth of Wanli Garden is inseparable from the care of every guest. We will go all out to bring you better quality services. Sincerely look forward to your visit again, wishing you a happy family and smooth work!!!
lihuali527
Double Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The room is clean and tidy, the location is great, and the service attitude is warm and thoughtful. Special praise to the lady No. 12! They also gave us travel guides which were very useful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Yangshuo Renaissance Garden Hotel, and also thank you very much for your affirmation of our employee No. 12. I believe you have understood and experienced the convenient transportation of the hotel, the hygiene of the guest rooms, the hotel environment and high-quality services. Hotel No. 7 The Lou Observation Deck is the highest celebrity observation deck in Yangshuo County. It overlooks the bustling West Street and the beautiful mountains. We look forward to your visit again!
Guest User
Deluxe Family Room
Stayed in Feb 2024
Friends
29 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room supplies are very clean. The service attitude is very good. Especially the handsome guy at the front desk on the 13th gave a detailed introduction on how to get from Yangshuo to Xingping and how to store luggage. Suggestion: The air conditioner does not work, the temperature of the room next to the central air conditioner cannot be raised, and the air conditioner is a bit noisy. Breakfast was not bad.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your review. From your feedback, I can feel your full love and affirmation of our Renaissance Garden Hotel. We sincerely hope that you can share this wonderful stay experience with your relatives and friends and recommend us more. Love at first sight, goodbye warmth. In the days to come, I hope to be by your side and be your warmest station.
Guest User
Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Across the overpass is West Street. The room faces well and there is no noise. The facilities are a bit old, the air conditioner cannot be adjusted and the temperature is fixed. Because it is close to West Street, taking a taxi will be congested during holidays. The staff at the front desk No. 8 was very enthusiastic and considerate. We arrived at about 10 o'clock that night and asked how to get to Yangshuo High-speed Railway the next day. She introduced us to the bus and taxi methods in detail and provided us with important help.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yangshuo Wanli Garden Hotel. It is a pity that we were not able to leave you with an ideal stay experience. We are deeply sorry for the problems you mentioned in your comments. The hotel attaches great importance to it and actively takes measures to improve and strive to improve the quality of service. We still look forward to your visit again and believe that you will have a more perfect stay experience.