LOHOUSE Reviews

Response from Property: Dear, thank you very much for giving such a high evaluation. Our hotel is located in the most bustling part of Yitian West Street, Yangshuo. It is very convenient for entertainment, entertainment and shopping. The hotel has parent-child rooms, duplex double beds, duplex three bed rooms, etc., which is especially suitable for family travel. It is very convenient to travel. We look forward to your coming back frequently. Bon Voyage

Response from Property: Thank you so much darling for giving us five star reviews. Thank you for your affirmation of us! We are always on the way! We look forward to ensuring that every guest staying at Our Hotel will enjoy a memorable holiday in Yangshuo! Our hotel is located in yangshuo Yitian West street the most bustling bustling place, entertainment, music, shopping is very convenient, the hotel has parent-child room, duplex double bed, duplex three-bed room, whether you are on business, lovers stroll, friends, team or parent-child vacation is the only choice! Roshe will provide you with high quality catering ~ accommodation ~ travel consultation ~ travel itinerary formulation and other comprehensive services! We are happy to add to your itinerary! Looking forward to our next meeting! I wish you a happy life, everything!

Response from Property: Thank you very much for taking the time out of your busy schedule to review our hotel. It is a great pleasure to have friends from afar. We are located in a bustling area, and you can go to West Street right outside. There are everything you need for eating, drinking and having fun. Thank you for your support and love. Meeting you is a kind of light Zen, and all the joy comes from your satisfaction. I look forward to your coming back often and wish you a happy life.

Response from Property: Dear guest, Hello! I am the person in charge of Luoshe Hotel Yangshuo West Street Branch. First of all, please allow me to express my sincerest apologies on behalf of the entire hotel team for not being able to enjoy a completely satisfactory experience during your stay. Your feedback is like a mirror, allowing us to see the shortcomings in service and facilities, which is a valuable opportunity for us to learn and grow. Knowing that you are staying in the last room and the tile-roofed structure, it may have a certain visual impact on you. We are well aware that every guest has different expectations and preferences for the accommodation environment. In the future booking process, we will pay more attention to communication with guests, understand and respect your accommodation preferences in advance, and strive to arrange a more suitable room for you. We feel deeply guilty about the problem of the bedding not being clean enough. At Luoshe Hotel, we have always been committed to providing guests with a clean, tidy and comfortable accommodation environment. Your feedback makes us realize that we may not have done enough in terms of cleaning and hygiene. I have instructed the relevant departments to make rectifications immediately, strengthen the supervision of the cleaning and disinfection process of bedding, and ensure that every piece of bedding meets high standards of cleaning requirements. At the same time, we are deeply concerned about your itchy feet in the middle of the night. Although we cannot directly determine the specific cause, we guess that it may be caused by some minor factors in the bedding or environment. We will take this opportunity to strengthen the comprehensive inspection and cleaning of the guest rooms to ensure a safe and healthy accommodation environment for guests. We are very sorry about the issue of osmanthus tea. As one of the special drinks of Luoshe Hotel, osmanthus tea should be a bright spot in your accommodation experience. However, due to our negligence in service, we did not take the initiative to provide you with this service. I have asked the front desk staff to strengthen training and improve service awareness to ensure that every guest can enjoy thoughtful and considerate service during their stay. Finally, thank you for your affirmation of our other aspects. Your satisfaction is our driving force for continuous progress. We will take this opportunity to comprehensively improve the quality of service and strive to provide you and other guests with a better accommodation experience. If you are willing to give us a chance to improve, we are very much looking forward to your visit to Luoshe Hotel Yangshuo West Street Branch again to experience our improved services and facilities in person. At the same time, if you have any other suggestions or needs, please feel free to contact us. Your voice is our precious treasure, we will listen carefully and make continuous improvements. Thank you again for your feedback and support! Looking forward to seeing you again in the near future. Luoshe Hotel Yangshuo West Street Branch

Response from Property: Dear customer, thank you for your support of our hotel. We believe that good reputation comes from the most sincere satisfaction of our guests. We are honored to provide you with quality service. Whether it is a business trip or a tourist, we sincerely welcome you to choose our hotel again! Looking forward to your visit again!

Response from Property: Dear guest: Hello! Thank you very much for choosing Yangshuo Luoshe Hotel, and thank you for your warm compliments and enthusiastic recommendations! We will always keep our doors open and look forward to your return. Wish you a pleasant journey!

Response from Property: Wow, thank you very much for your thoughtful review~ I am so lucky to meet you! Your satisfaction and recognition are our greatest motivation. We will continue to work hard to provide you with a more comfortable and warm stay experience! I look forward to your frequent return and wish you a happy life~

Response from Property: Dear guests, hello! Thank you very much for choosing Yangshuo Luoshe Hotel as your place to stay. We are deeply sorry for not being able to provide you with a good stay experience this time! Regarding the several issues you mentioned, our management attaches great importance to them and immediately held a special meeting to identify the problems one by one and investigate them immediately. Regarding hygiene, our bedding is changed for each guest. If you have any problems with the bed sheets, you can report it to us in time, and we will arrange personnel to deal with it for you as soon as possible. Regarding the noise problem of the machine in the room, after you checked out, our colleagues from the engineering department checked the air conditioning ducts in the room. Because it is a central air conditioner, there will be a slight sound in the air duct after the system is turned on. We also reported this problem to the elevator immediately. During the summer vacation, the elevator was overloaded and used heavily, causing the elevator to malfunction. The engineering department also expedited repairs. The hotel is located on the West Street Pedestrian Street, so there is a bit of a noise problem. The glass in the room is also soundproofed, and anti-noise earplugs are available at the front desk. If the noise from other guests next door at night affects your rest, you can call the housekeeper at the front desk and we will contact the other guests to ask them to keep their voices down. If you have any requests during your stay at the hotel, you can communicate with us and give us feedback in time. We will definitely coordinate and solve the problem in a timely manner and do our best. In response to your valuable suggestions, we will also strengthen our subsequent service work and strive to make every guest feel at home. All the hotel partners look forward to your coming again to witness our improvements and changes. We wish you and your family happiness and happiness!

Response from Property: Wow, thank you very much for your praise~ Our hotel is located in the bustling area of ​​West Street, with everything you need for eating, drinking and entertainment, and extremely convenient transportation and sightseeing. You can also enjoy the night view of West Street at night. Thank you for your visit, and also sincerely thank you for your recognition of us. We will continue to work hard, always ready, and wait for your visit again! I wish you a happy life~

Response from Property: Dear guest: Hello! Thank you for your positive comments and beautiful photos! The hotel is located next to West Street, in a quiet area in a busy area. It will present different environmental sensations in different seasons. It is the best choice for vacation, leisure and photography. Guangxi is a beautiful province. Guilin and Yangshuo are famous for their beautiful mountains and rivers and cultural customs. I hope that friends from afar can come and go happily. I invite you to come again. I believe you will have a different experience. I wish you good luck, peace and happiness!

Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.

Response from Property: Dear, thank you very much for choosing us and giving us such a careful evaluation! I also sincerely apologize for not satisfying you very much! I apologize to you again! The hotel is located in a commercial street, and noise is indeed unavoidable. We have also made double soundproofing for the glass, and there are noise-proof earplugs at the front desk. We will gradually improve your opinions. With your encouragement, we will work harder and continue to optimize. In short, thank you for your tolerance and choice! I wish you good health and happiness every day~