Atour Hotel West Street Yangshou

Atour Hotel West Street Yangshou Reviews

Atour Hotel West Street Yangshou

Building B No.6 Kangzhan Road, Yangshuo, Guangxi, ChinaView Hotel Details
Atour Hotel West Street Yangshou
Atour Hotel West Street YangshouAtour Hotel West Street YangshouAtour Hotel West Street Yangshou
Check available rooms for your travel dates
We Price Match
1 night

Atour Hotel West Street Yangshou Guest Reviews

4.7/5
Outstanding
2439 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2439)
Positive reviews(2405)
Reviews with photos/video(470)
Delicious breakfast(348)
Friendly front desk staff(336)
Many amenities(244)
Convenient parking(216)
Nice elevator(50)
Close to amusement park(20)
Has play area for children(17)
Negative reviews(34)
WilliamSC
Jimu Family Suite
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Good hotel and location.
Chi Ming
Superior Room (2 beds)
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on May 18, 2024
It is a excellent hotel located very near West Street so it is easy reach to West street not too noisy in the evening. Room design is simplistic and the room is bigger then other 3 star rating hotels. Will stay again when I pay this town another visit.
Guest User
Jimu Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Beautiful & spacious room with great view from the room and 8/F rooftop .. we checked out late last night and the front desk crew are so helpful, good hospitality & energetic ! Will back ATour for next trip!
Lael
Jimu Family Suite
Stayed in Oct 2023
Family
4 review
4.7/5
Amazing
Posted on Nov 5, 2023
Booked a family room and we thoroughly enjoyed our stay. Room is clean, and the mattress and pillows were very comfortable. Kitchen and laundry staff are also very helpful. Only minor negative point is the toilet door cant be locked and the control for lights for 2nd room is located in 1st room. Other than that it's been a wonderful stay. Highly recommend!
Response from Property: Dear, thank you for your comments on Duoer. It's a pity that I didn't get your full score this time. I hope we can get your full score next time. We will try our best to get better and better. I look forward to your next visit. You can see a different Duoer.
Guest User
Guestroom (Double Bed) (Balcony)
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 22, 2024
A good hotel, with very polite and helpful staff and with clean, safe and convenient environment and good breakfast.
Stephanie Florencia
Family Friendly Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 26, 2023
I’m traveling with my family and booked a Family Room. The room is great and clean. If I need more amenities, they give it to me immediately. The hotel location is great. If I go out, there’s a lot of food outside near hotel. The staff are friendly and nice, they try to communicate with me using translator because I cannot speak Chinese. Huge respect, especially to Shuilin & Shuiying sister in front desk, they were a huge help. The hotel view is great, I can see the Lijiang River, the view is amazing!! Also free laundry service, we can wash and dry our clothes, they even have the detergent and softener. They also have infused water at the lobby which is nice because the weather was very hot. And they have free ice cream too!
Response from Property: Dear Xiaozhu, thank you for staying at Yaduo Hotel Guilin West Street Yaduo Hotel and giving us praise. It is our greatest honor to be recognized by Xiaozhu. At the same time, it also gives us great motivation to continuously improve and innovate in our service in the future. We look forward to the return of Xiaozhu. We will serve you wholeheartedly!
STEVEN MICHAEL
Superior Room - Mountain-View (Double bed) (Balcony)
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 25, 2023
Good room, great view. Only complaint us that my room was not ready by 5pm on day of check-in, I had a 30 minute wait when I should have been able to check-in after 2pm.
Response from Property: Thank you very much for choosing Yaduo Hotel, Yangshuo West Street, Guilin. We are sorry that we didn't bring you a satisfactory check-in experience. We will continue to work hard to improve our shortcomings. We also hope you can visit again. We will bring you a better service experience. Looking forward to seeing you again. I wish you a happy life~
Guest User
Family Suite - 2-Bedroom, Mountain-View
Stayed in Dec 2023
Friends
6 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Very clean and big room. Can see some mountain. Very near to west street. Will come again.
Response from Property: I'm really excited to see your simple and profound praise, and I also recognize Duo'er's service so much. Duo'er's heart is really happy! Duoer pursues to provide the most intimate and meticulous service and value-added experience for every guest officer. Show the unique charm of the Duoer family. Your evaluation is the greatest support and encouragement for Duoer. Duoer will serve everyone attentively and look forward to meeting you next time!
Anonymous User
Guestroom - River-View (Double bed) (Balcony)
Stayed in Apr 2023
Family
1 review
4.7/5
Amazing
Posted on Apr 13, 2023
The location is really good. Breakfast was also good at a reasonable price. There's a kidsroom next to the restaurant on the first floor. It's good for kids to play.
Response from Property: Dear guests, hello! See that you are generally very satisfied with the hotel, if there is anything you think can be improved, you can talk to Duoer directly. Duoer will, as always, use our enthusiasm to make you feel the warmth of home. Duoer will continue to work hard. I look forward to meeting you again. I wish you a happy life.
Alex
Guestroom (Double Bed) (Balcony)
Stayed in Sep 2023
Family
3 review
3.2/5
Posted on Oct 3, 2023
Walking distance to West street and close to Shili Gallery and Sanjie Liu. Fortunately the hotel is quite new and the room was adequate and clean, but the view we booked with the room was disappointing (we could only see the mountains trough a small gap between the houses). Although the hotel states on the website to be non smoking there was a smell of cigarettes in the corridor. The entire building next door is under construction, so there was a lot of dust and noise outside (8am to 10pm). We didn't hear much of the noise in our room though and the hotel offered some earplugs for free 🙉 The staff only speaks Chinese, which made communication difficult.
Response from Property: Dear guest, I'm very sorry that Duoduo couldn't make your trip perfect. If you have any questions during your stay, you can contact Duoduo immediately. Duoduo will definitely solve it for you as soon as possible. We look forward to your contact with us. Contact us, Duoduo looks forward to your stay again. We will definitely arrange a room for you in advance to add color to your trip; I wish you a happy life~
Arvind Ramalingam
Family Friendly Room
Stayed in Dec 2022
Family
8 review
5.0/5
Outstanding
Posted on Dec 31, 2022
Hotel Atour is located within walkable distance from West Street and close to major restaurants. The hotel has spacious family rooms to comfortably accommodate 4 people. The breakfast spread is good (even for vegetarians like me) . The hotel has a play pen for kids. There is a bike rental option just outside the hotel which is also a plus.
Response from Property: With your high-level comments, I am very proud to be a member of Yaduo! Your comfortable check-in experience comes from the attentive service of our Yaduo people. The long-term fate of you and me comes from our management concept of continuous introspection, continuous improvement and excellence. Every guest who comes here is our friend and our family. This is your home in Guilin. See you next time.
Kork Sin
Superior Room (2 beds)
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Awesome service from hotel staff.
Response from Property: Dear, I am very happy to see your comments. It is a blessing for the doll family to have a dedicated service partner. The doll family has always been committed to bringing every guest a quality check-in service experience. Satisfaction is only the starting point, surprise and moved is the ultimate goal of the doll home, in the doll home you can feel the most sincere neighborhood service, the most comfortable sleep, the most clean health... Everything, only for you to come to the doll home stay experience can often accompany, looking forward to meet you again, I wish you a happy life, everything goes well.
Guest User
Superior Double Room
Stayed in May 2023
Friends
2 review
5.0/5
Outstanding
Posted on May 11, 2023
First time staying at this local China chain. Impressed with the rooms. Function and modern. Good value too. However, if you are not traveling with local friends or speak Chinese well, it will be a challenge.
Response from Property: Dear guest officer, thank you for your comments. Yaduo is a humanistic hotel that advocates neighbourhood-like services, which can let you have a pleasant time in Yaduo. Duoer is very happy. I hope to meet you in Yaduo in the future. I wish you a happy life!
Pavagad mohanraj manjunatha
Family Friendly Room
Stayed in Jun 2024
Family
9 review
4.7/5
Amazing
Posted on Jun 11, 2024
Great service by staff
Guest User
Elegant Double Room
Stayed in Dec 2023
Family
7 review
4.7/5
Amazing
Posted on Dec 11, 2023
Very convenient and friendly services
Response from Property: Dear, thank you for your detailed evaluation~ It is fate that you and Duo'er meet. Duo'er believes that every encounter in life is God's arrangement. I am very happy that I can bring you beautiful memories after a short encounter. The most sincere blessings turn into wind and blow to your side, the most sincere greetings turn into rain and float to your window, Duoer's gratitude turns into thousands of words, and I pray for your eternal happiness!