Chen's Garden Hotel (Yangshuo West Street Head Office)

Chen's Garden Hotel (Yangshuo West Street Head Office) Reviews

Chen's Garden Hotel (Yangshuo West Street Head Office)

No.52 Lianfeng Lane, Yangshuo, ChinaView Hotel Details
Chen's Garden Hotel (Yangshuo West Street Head Office)
Chen's Garden Hotel (Yangshuo West Street Head Office)Chen's Garden Hotel (Yangshuo West Street Head Office)Chen's Garden Hotel (Yangshuo West Street Head Office)
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Chen's Garden Hotel (Yangshuo West Street Head Office) Guest Reviews

4.6/5
Very Good
352 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(352)
Positive reviews(344)
Reviews with photos/video(126)
Quiet & comfortable(36)
Loved the view(29)
Friendly front desk staff(20)
Would stay again(18)
Perfect for kids(16)
Has rooms for families(6)
Nice bathtub(4)
Negative reviews(8)
byambadorj
Couples'Room - With View (Balcony)
Stayed in Apr 2023
Couples
11 review
5.0/5
Outstanding
Posted on May 4, 2023
Good service only thing is no elevator
Response from Property: Thank you for your feedback and we are glad to hear that you had a good experience at our hotel. We apologize for the inconvenience caused by the lack of an elevator, as our hotel is designed to preserve the traditional architecture of the area. However, we are always happy to assist our guests with their luggage and make their stay as comfortable as possible. We hope to have the pleasure of welcoming you back to our hotel in the future.
Gyozashinobi
2-bed Room
Stayed in Jul 2021
Couples
5 review
5.0/5
Outstanding
Posted on Jul 22, 2021
Booked hotel for honeymoon with my wife and we’re not disappointed! Very friendly staff, high attention to customer’s requirements, felt almost like home. As a bonus hotel staff upgraded our room to premium one for free, which was very nice of them! Very recommend!
Benjamin Peter
Featured Duplex Family Friendly Room (Balcony)
Stayed in Dec 2021
Friends
2 review
4.5/5
Great
Posted on Dec 30, 2021
The staff were so friendly, and the location was stunning. The room was clean, and we were provided with everything we needed. When I visit Yangshou again, I'll be staying at Chen's Gardens again!
Guest User
Guestroom (Double bed) (Balcony)
Stayed in Sep 2021
Couples
3 review
5.0/5
Outstanding
Posted on Sep 25, 2021
The hotel owner are extremely generous and very welcoming to foreigners. They help you out in every way possible may it be for tickets booking or ordering food. The hotel is very close to west street which is "the place for foreigners " . You have bike rental available just next to hotel. Highly recommend for foreigners.
Lindie Brits
Queen Room With Courtyard View
Stayed in Jul 2021
Couples
3 review
2.2/5
Posted on Aug 1, 2021
The hotel is very close to West Street. It is not the cleanest and something they could definitely improve on.
confusegz
Couples'Room - With View (Balcony)
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 30, 2024
The overall feeling is that the B&B is clean and tidy. The view from the room with the terrace is very good. The terrace is large and has a bathtub. You can almost see the entire West Street. The aunts have a warm service attitude. The road into the B&B is relatively narrow and they carefully direct the cars to come in. Parked, the experience was great. It only takes 200 meters to walk out of West Street. It is very lively outside at night, but the B&B is very quiet.
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Guest User
Featured Duplex Family Friendly Room (Balcony)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 12, 2024
Close to West Street and close to the Li River, the environment is warm and cozy. Public activity spaces and functional zoning are carefully designed. The staff are warm and attentive. Luo Han Guo tea and coffee are provided, and the mung bean soup every night is excellent. Highly recommended!
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Guest User
Multi-level Couples' Suite (With Balcony)
Stayed in Oct 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 18, 2023
The scenery outside the room window is beautiful, and the room facilities are the same as the hotel description. However, I am not used to the duplex. You need to walk up and down to get things. The room's hardware facilities and the bathroom are made of glass with sand film. It is still easy to see the inside of the bathroom from the outside and take a breath. The fan will also draw the smell to the bed above. If you don't turn it on, it won't actually have any impact.
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Gongchengjunchenping
Family Friendly Room - With View (Balcony)
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The room location and environment are great. The terrace has a great view and the big bathtub is very comfortable. Looking up, there is a high wall-like mountain behind. This experience is difficult to experience outside Guilin. Some people dislike the remote location, but unless they are young couples who like nightlife, everyone else needs to sleep quietly. How noisy is West Street? No points. Of course, it’s really inconvenient without an elevator.
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Response from Property: Thank you for choosing to stay at Chenjia Garden. Thank you for giving us a five-star review. Our hotel is located in Lianfeng Lane, one step away from West Street. It is quiet in the bustle and very close to the Li River. It is very nice to go for a walk by the Li River in the morning and evening. Cozy, cars are not allowed in the West Street Pedestrian Street. You need to walk 200 meters through the alley, but there are places to meet cars. There is also a paid parking lot opposite the hotel. We look forward to your next stay. I wish you all the best and a happy life. joy.
Guest User
Family Friendly Room - With View (Balcony)
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 11, 2023
We stayed in a parent-child room with a bathtub on the rooftop balcony. It was perfect. The room was exquisitely decorated. The children were so excited that they danced and took two baths in one night. The night view of West Street was super beautiful and the room was very quiet. The price was on the high side during the National Day. After struggling for a long time, I decided to make the decision. I feel it’s worth it.
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Response from Property: Thank you for choosing to stay at Chenjia Garden. Thank you for giving us a five-star review. Our hotel is located in Lianfeng Lane, one step away from West Street. It is quiet in the bustle and very close to the Li River. It is very nice to go for a walk by the Li River in the morning and evening. Cozy, cars are not allowed in the West Street Pedestrian Street. You need to walk 200 meters through the alley, but there are places to meet cars. There is also a paid parking lot opposite the hotel. We look forward to your next stay. I wish you all the best and a happy life. joy.
Guest User
2-bed Room
Stayed in Oct 2023
Family
1 review
1.0/5
Posted on Nov 1, 2023
The environment is average, the sound insulation is poor, the facilities are poor, the hot water is hot and cold, and the air conditioner is noisy. I booked a balcony standard room, but I was given a special tatami and backing. The quilt in the room was hard and damp, and the quilt was not warm. I slept until midnight. Both the baby and the baby were woken up by the cold
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Response from Property: Thank you for your choice and stay. We are sorry that we did not give you a perfect stay experience. Chenjia Garden Hotel is a hotel with a high reputation on West Street. Its value for money and facilities are loved by the majority of tourists. Regarding your feedback, we will deal with it carefully. After inspection and maintenance, the hotel was renovated in December last year and the facilities were re-maintained and upgraded. We welcome you to visit us again!
Zhoujiererer
Featured Duplex Family Friendly Room (Balcony)
Stayed in Mar 2023
Friends
12 review
5.0/5
Outstanding
Posted on Mar 23, 2023
There is no elevator, which is a little troublesome. The loft room type is suitable for traveling with friends, and each bed is equipped with an electric blanket, which is very satisfactory. There is a balcony, and you can see the opposite scenery when you go out. It is a little distance from the lively street, but not too far away. It is not noisy at night, and the location is not remote, which is very good. Walk downstairs for three to five minutes to Yitian West Street
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Response from Property: Thank you for staying in our hotel and giving us your valuable comments. We are glad that you have experienced our characteristics. Our hotel is a garden-style hotel integrating Ming and Qing Dynasty architecture and northern Guangxi residential style. It is located at the foot of ** Peak, close to West Street and Lijiang River, and is quiet in the bustling West Street. The hotel is equipped with a variety of room types, including full-view garden family room, wooden balcony standard room, wooden balcony duplex couple suite, personalized tatami family room, etc., providing you with a variety of choices. Our self-service tea area, public garden and balcony allow you to enjoy the beautiful scenery of Yangshuo while also feeling our comfortable service. Although we do not have an elevator, we will do our best to assist you in carrying your luggage and provide you with a comfortable stay. We are also very happy that you are satisfied with our room facilities and location. Our hotel is not only equipped with various facilities such as air conditioning, LCD color TV, telephone and wireless broadband Internet access, but also provides you with 24-hour hot water service. Thank you very much for choosing our hotel and hope to serve you again.
Anonymous User
Featured Family Friendly Room (Tatami)
Stayed in Jul 2023
Family
3 review
1.5/5
Posted on Aug 5, 2023
Very bad! It's in a very narrow alley on West Street and has to be walked for a while. The room is extremely small and dirty! You have to squeeze in to use the bathroom, and the soundproofing effect is almost non-existent. I could hear people walking around and having fun outside all night long! It's so expensive for a night in such a bad environment. It's so shameful.
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Response from Property: Thank you for your choice and stay. We are very sorry for not giving you a satisfactory stay experience. Our hotel is in a very strategic location, a 2-minute walk from West Street and very close to the Li River. There is also a paid parking lot opposite the hotel. During the summer vacation, the rooms are full when families travel. Some guests leave early and some come back late, so there will be noise. We have posted signs on each floor. If guests come back late, our front desk also reminds guests to keep their voices down as much as possible. During the summer vacation, the rooms in Yangshuo have increased. Our prices are not expensive. We look forward to your next trip to avoid crowds. We will give you A satisfactory stay experience. I wish you a happy life and everything goes well here.
Guest User
Featured Family Friendly Room (Tatami)
Stayed in Feb 2024
Family
1 review
2.0/5
Posted on Feb 14, 2024
common folk standards
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Response from Property: Thank you for your choice and stay. It has its own characteristics. Compared with a stiff big hotel, staying in our home will make you feel more at home. We will continue to work hard to create a good environment to receive every guest and friend who chooses our Chen Family Garden. The location of our hotel is very advantageous, just a few minutes' walk from West Street. There are various restaurants, snacks, convenience stores, supermarkets, local specialties, etc. in the surrounding area for you to choose from, making travel very convenient. Welcome to Chenjia Garden Hotel again and wish you happiness and good luck! The hotel is less than a minute's walk from West Street and very close to the Li River. It is very pleasant to go for a walk by the Li River in the morning and evening.
Anonymous User
Loft (Double bed) (Balcony)
Stayed in Sep 2021
Couples
2 review
5.0/5
Outstanding
Posted on Sep 26, 2021
Stayed for two days in total and it was really great and the service was very good. The store is in West Street, and there are signs along the way, so it's easy to find. The environment is very good. The young lady at the front desk was very enthusiastic and helped me carry my luggage directly. The room is very beautiful, I like it very much. The terrace is very big, there are flowers, you can directly see the scenery. The scenery is so beautiful and coupled with the flowers on the terrace, the photos are particularly beautiful. West Street comes out downstairs, which is also very close to Shili Gallery. We forgot to buy water at night, and the boss directly asked us to go downstairs to get it. The boss is magnificent! There is also green bean paste to drink, which is a great relief from heat. When we left the store, the boss personally took us to the passenger terminal for free. There is nothing to say about the service. I feel like living in their home, there are always some unexpected surprise services waiting for me. Thank you so much.
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6/8
Response from Property: Dear guests, thank you very much for your comments to us. It is also very pleasant to get along with you. Chenjia Garden West Street Headquarters is a hotel decorated in Chinese style, with its own characteristics. Compared with the blunt big hotels, staying in our house will make you feel at home. I am very honored that Chenjia Garden Headquarters can leave a good impression on your journey. Your praise is also an encouragement and spur to us. We will continue to work hard to create a good environment to welcome everyone who chooses our Chenjia Garden. Guest friends. The location of our hotel is very superior. It is a few minutes walk from West Street. There are various restaurants, snacks, convenience stores, supermarkets, and souvenirs in the surrounding area for you to choose from, making it particularly convenient to travel. Welcome to Chenjia Garden Hotel again, and I wish you happiness! PS: The hotel is less than 1 minute walk from West Street and very close to the Li River. It is very pleasant to take a walk along the Li River in the morning and evening.