Yitel (Yangzhou Qionghua Building, Ancient Canal, Dongguan Street) Guest Reviews
4.9/5
Perfect
5886 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(5886)
Positive reviews(5878)
Reviews with photos/video(935)
Delicious breakfast(724)
Friendly front desk staff(241)
Perfect for kids(140)
Close to scenic area(86)
Small room size(83)
Tasty restaurant(59)
Has facilities for children(38)
Delicious buffet(37)
Negative reviews(8)
Guest User
Business Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
I seldom write reviews but this hotel was different. The hotel service was simply excellent, all the staffs were so friendly and hospitable, especially the 管家 - Mr 张耀扬.
Breakfast was wonderful as well with many varieties of good quality food.
A wonderful hotel worth staying again!
Response from Property: Encounter in winter, no need to invite. The east wind leads the way, and the spring sun is full of affection. As soon as I turn around, I will meet you, along with a joyful heart, placed on the eyebrows and eyes of spring. We hold onto hope and will wait to meet you at the perfect time.
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Yvonne
Family Suite
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 26, 2024
I do not usually write reviews but I will for this hotel. The whole hotel front desk crew (not just one member) was excellent - in particular Mr Sun LY, made us felt very welcome and easy. Room is clean and comfortable. Breakfast spread was sumptuous. Highly recommended and I will stay again if I am back to YangZhou.
Response from Property: There is a kind of encounter, without invitation, but with a telepathic connection. Your praise is like the warm winter sun, shining into our hearts. In the picturesque season, we accompany you all the way, see the prosperity of this season, and strive to do better.
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Guest User
Business Queen Room
Stayed in Apr 2023
Couples
14 review
4.5/5
Great
Posted on Apr 10, 2023
All the staff are very helpful, friendly and polite. They are patience in listening to our queries. They use Dyson hair dryer,mi scale and disinfection cupboard. Quality of mattress is good.
Response from Property: Dear guest, Thank you very much for choosing our hotel and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you a supreme service experience. Welcome to visit again!
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Guest User
Business Queen Room
Stayed in Feb 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The service of domestic hotels is the ceiling, comparable to five-star hotels, whether it is service or room facilities, disinfection cabinets, refrigerators, coffee machines, air purifiers, Dyson hair dryers, and unique layout. The breakfast variety is particularly rich. From the uncle at the gate to the housekeeper Xinxin, Zhang Yaoyang and the cleaning aunt, they all make people feel warm. The room was upgraded for free. When I came, I helped to carry the luggage to the door of the room. When I left, I sent it to the car. I also gave Yangzhou souvenirs. There is a parking lot, and it is very convenient to park by car. I plan to come to Heyi again when the fireworks are in Yangzhou in March!
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6/13
Response from Property: [距離皮市街道步行5分鐘]非常感謝您的好評,我們酒店地處揚州古運河(揚州小外灘),出門就是晚清第一園——何園,穿過一條歷史悠久的古巷就到雙東古街。很高興能為您提供舒適便捷的服務,我們會一直努力,衷心期待着與您在揚州這座古老的南方小城的重逢。
Guest User
Featured Smart Room
Stayed in Feb 2025
Booked for others
19 review
5.0/5
Outstanding
Posted on Feb 26, 2025
During this trip to Yangzhou, I stayed at the Heyi Hotel Experience Store Qionghua Building Branch, and was directly grasped by this treasure hotel!
Before I came to the hotel, a staff member called the reservation number to ask if I needed a parking space and various details.
When I arrived at the hotel door, the security master rushed to take the luggage.
As soon as I stepped into the hotel, the front desk staff Wang Ying greeted me warmly. Not only did she check in quickly, but she also sent me warm mineral water thoughtfully, so that I could cover my hands! ! The favorability was instantly full!
There was also a special room butler Huang Yan who sent me upstairs, explaining the facilities and equipment along the way, and telling me the breakfast time and location. The room service is also very considerate, with free laundry and ironing services. There is also a free gym!
The hotel's location is perfect, with many surrounding attractions. Downstairs is the ancient canal, and the night view is unique at night. It takes only five minutes to walk to He Garden, and it only takes a few more minutes to go to scenic spots such as Pi Shi Street and Dongguan Street. Next to it is the famous Yangzhou Morning Tea Garden Teahouse, but his own breakfast is already very rich! ! ~
This stay was great. Whether it was the location, environment or service, it was impeccable! Next time I come to Yangzhou, I will definitely choose this place again and strongly recommend it to everyone!
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6/7
Response from Property: [距離廣陵有鹽文化街區5分鐘車程]尊敬的賓客您好,非常感謝親選擇入住和頤全國體驗店(Yitel Experience)~感謝您對和頤酒店揚州瓊花大廈店的支持!您的每一個笑容,都定格在相遇的回眸中,如果相遇是一種緣分,那麼友誼才是真正的永恆。當您入住感到滿意的同時,我們也在由衷的高興,您的讚美,您的好評,讓我們深深的感動!真心祝您開心每一天!
Anonymous User
Business Queen Room
Stayed in Feb 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 19, 2025
It was noon when we arrived at the hotel. The weather was pretty good and the sun was warm. I found that the decoration of Heyi Hotel was very warm but also very modern. The garden teahouse next to it was nice! When we arrived at the lobby, a group of people came in to help us with our luggage and brought water. It was very lively and embarrassing!
Xinxin and Yaoyang greeted us, and the check-in process was very efficient. They all talked and chatted with you with a smile like friends, and also introduced the hotel facilities and surrounding attractions to me attentively, making me feel the warmth of home in an unfamiliar city. They also helped to take the luggage to the room, introduced the hotel breakfast location and time, and the gym in the elevator. They also said that the gym was newly equipped with equipment and wanted to experience the high-end treadmills that cost hundreds of thousands of yuan each! The hotel breakfast is also very rich, and the buffet is diverse!
The service of the hotel is really commendable. All the staff are very warm and thoughtful. I will still choose this hotel when I come to Yangzhou in March when the weather is warm.
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Original TextTranslated by Google
Response from Property: [距離皮市街道5分鐘車程]感謝您入住和頤酒店.體驗店。酒店位處市區,出門就是揚州的外灘—運河。酒店鄰近個園、何園、東關街。看到此次入住給您留下了美好的回憶,我們心裏真的是萬分激動。同時非常高興您對酒店員工和服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。期待再次入住。
Guest User
Discount Twin Room
Stayed in Feb 2025
Family
5 review
4.7/5
Amazing
Posted on Feb 19, 2025
We were traveling in the off-season, and the hotel upgraded us to a family room for free. There was a projector inside, delicious fruits every day, and a rich breakfast. In particular, the housekeeper "Xinxin" was very attentive and considerate! I will stay here again next time I go to Yangzhou!
Original TextTranslated by Google
Response from Property: [運河美景]冬日裏的遇見,不必邀約,東風引路,春陽含情,一轉身,便與您遇見,連同一顆喜悦的心,一同安放在春的眉眼。我們心懷希望,就會在恰好的時間等到與您相逢。感謝您的點評和認可,我們會更加的努力去完善自己,也希望下次您的到來可以給您新的驚喜和感動!
Guest User
Family Suite
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Yitel is really a treasure hotel. Xiaoyu called me on the reservation that day and asked me when I would check in and whether I had driven. He also sent me a small guide. He tracked the room status of my room at any time. It was already afternoon when I checked in. Because there were children staying, they also arranged a smoke-free treatment. When Xiaoyu saw us, he asked us if we needed to wash the car. He helped us drive the car to the parking space, and Master You washed it very carefully and cleanly for us. The service was great, the check-in experience was very good, and the location was especially great. It is really a treasure hotel🤩! Special thanks to the housekeeper Xiaoyu, Haitao, You Xitang and the restaurant manager Chen for giving us meticulous care and care, making the travel experience like going home.
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Original TextTranslated by Google
Response from Property: [距離何園500米]尊敬的賓客,您好!非常高興酒店能為您提供舒適的住店環境和滿意的服務體驗,同時非常感謝您對酒店的認可及推薦!在瓊花大廈,我們孜孜以求,不斷改進,希望能向每一位客户提供高水準的體驗。期待您的再次光臨!我代表酒店全體員工,真誠地期待您下一次的瓊花之旅。
Guest User
Business Queen Room
Stayed in Feb 2025
Family
17 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The hotel is in a very good location, next to He Garden and Pi Shi Street, not far from Dongguan Street and Slender West Lake. The hotel has a rich breakfast variety and tastes good. The hotel service is better than expected. Every staff member will take the initiative to greet the customers when they see them. I would like to especially thank my housekeeper, Miss Ding Xin, who took the initiative to upgrade our room so that we can see the canal and the night view is great. Because the projector in the elderly room rate could not be used, she also gave us souvenirs. And Tom took the initiative to help with the luggage. I will recommend this hotel to my friends.
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Original TextTranslated by Google
Response from Property: [Canal View] Dear guest, hello! Thank you very much for staying at Yitel Yangzhou Ancient Canal Dongguan Street Branch! Thank you very much for your wonderful review! As you said, our hotel is located in the center of Yangzhou, with the canal just outside the door and convenient to all major tourist attractions. Thank you for your recognition of our service, hardware, environment and hygiene! We will definitely continue to work hard to do better and look forward to your visit again, thank you!
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Hututuzi
Featured Tatami Room
Stayed in Feb 2025
Couples
38 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel is very close to He Garden, and parking is very convenient. The hotel waiter (Xinxin) is very enthusiastic and helps with the luggage and delivers it to the door of the room. Other waiters are also very enthusiastic and take the initiative to greet guests. The door of the room is clean. If the free water in the room is not enough, you can go to the elevator entrance to get it yourself. After checking out, they take the initiative to help with the luggage and deliver it to the car. It is highly recommended for self-driving tourists to stay here.
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Original TextTranslated by Google
Response from Property: [距離瘦西湖15分鐘車程]奔忙中,你來我往,遇見的都是緣分。茫茫淘海,我們與親相遇,完成了一次愉快的邂逅,這是一個完美的結局,期待我們的下一次相遇,祝您開心每一天
Guest User
Family Suite
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 3, 2025
I didn't expect to stay in a hotel with the ceiling of service in Yangzhou during the Spring Festival. It can be called Haidilao in the hotel. The service is really amazing. Every staff member is full of energy and smiles. The attentive and thoughtful attention makes people feel particularly warm. The lobby of the hotel is not large, but it is decorated with many small details. The room is equipped with a disinfection cabinet, coffee machine, and small freezer. The check-in and check-out service staff will enthusiastically help with luggage, and also give small gifts when checking out.
The location of the hotel is also good, quiet in the bustling, very close to Xuningmen Street, Pi Shi Street, and Dongguan Street, and you can walk to taste local snacks. The ancient canal is downstairs of the hotel, and it is very convenient to see the night view at night. It is not far from Yangzhou East Station and the Grand Canal Museum. I will definitely strongly recommend it to my relatives and friends who come to Yangzhou for tourism in the future.
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Original TextTranslated by Google
6/8
Response from Property: [距離瘦西湖15分鐘車程]奔忙中,你來我往,遇見的都是緣分。茫茫淘海,我們與親相遇,完成了一次愉快的邂逅,這是一個完美的結局,期待我們的下一次相遇,祝您開心每一天
Doudou520qianqian
Business Queen Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel service is very good, very nice, beyond expectations. The location is very good, close to Pi Shi Street. I personally think Pi Shi Street is more artistic than Dongguan Street. There is also a garden teahouse downstairs. There are many people and you have to queue. Of course, the waiting method of the teahouse is very general, which is the problem of the teahouse. Starting from the security guard Master You at the door, he is very enthusiastic and will warmly welcome every guest, and help open the car door every time. We were stuck in traffic for a day and felt very happy to be warmly received in the middle of the night. After that, the housekeepers Haitao and Wang Qian will help take the luggage and send it upstairs. I haven't encountered it for a long time. Many five-star hotels will not be so warm and will send hot water and mineral water. My elderly checked in first, and Haitao housekeeper helped to arrange it very carefully. I am very grateful for the special care. I experienced breakfast on the last day. The hotel breakfast is very good and has many varieties. Some dishes are out of stock in the middle. If you ask, they will be delivered separately. The service is in place. The lobby is very beautiful and suitable for taking pictures. Local special snacks will be delivered, and the luggage will be delivered to the car. In short, it is a very satisfactory accommodation experience. There is one more hotel to stay in. I wonder if there are Yitel hotels in other cities.
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Original TextTranslated by Google
Response from Property: [自助特色揚州早茶]旅途的意義不在於目的地,而是在於沿途的風景和遇到的人。很開心與您相遇在這裏,很欣喜酒店是您喜歡的樣子,一定要回來看看哦,我們在這裏等着您
Shizikuaile
Superior 2-bed Room
Stayed in Jan 2025
Family
4 review
4.7/5
Amazing
Posted on Feb 2, 2025
Highly recommended. I have traveled all over the country for so many years and stayed in countless domestic and foreign brand hotels. The service of Yangzhou Heyi Hotel is really surprising and amazing! The housekeeper Sammi Wang Ying started to contact us before we checked in, and sent us the business information of the surrounding hotels and bathhouses in advance. We were the first wave of check-in on New Year's Day. Sammi and her colleagues helped us with our luggage and personally went to the room to introduce the situation. No matter where we went, there were smiles and greetings. Even the security brother at the door would ask about our well-being. The children love this hotel very much. There are simulation game consoles and large-screen game consoles on the first floor. The breakfast is also very rich and delicious. Although the hotel is not near the tourist attractions, it is not far from Pi Shi Street and He Garden. It is next to the Grand Canal and the night view is super beautiful. I will stay here next time I come to Yangzhou
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Original TextTranslated by Google
Response from Property: [距離皮市街道5分鐘車程]感謝您入住和頤酒店.體驗店。酒店位處市區,出門就是揚州的外灘—運河。酒店鄰近個園、何園、東關街。看到此次入住給您留下了美好的回憶,我們心裏真的是萬分激動。同時非常高興您對酒店員工和服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。期待再次入住。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 31, 2025
It's better than expected. The service is similar to Haidilao, with first-class quality and warm service. The room is not big, but the supplies are in place, especially the water is well prepared. It's a very good stay and the best choice for Yangzhou tourism!
Original TextTranslated by Google
6/8
Response from Property: [特來電快充]繽紛生活,慕名而來,感謝您的到來,找回最初的那份感動和自信,您的滿意是我們的動力,為您提供最優質的服務是我們的榮幸,感謝一路有您。真心祝您開心每一天!
Dongdongdong819
Premier Deluxe Room (Double bed)
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Haitao's service is really great. My mom is a light sleeper. So I wanted to check out the room in advance. Haitao went up and down three times to show us the room. We checked in on the first day of the Chinese New Year. The hotel was full of the atmosphere of the Chinese New Year. The kids didn't want to leave. The overall service was very good. I want to stay here again next time🥹
Original TextTranslated by Google
Response from Property: 【距離何園500米】尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。