Mercure Yangzhou East High-speed Railway Station Reviews
Mercure Yangzhou East High-speed Railway Station
No.2 Wenchang East Road (Huanqiu Jinrongcheng), Guangling District, Yangzhou, Jiangsu, ChinaView Hotel Details
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Mercure Yangzhou East High-speed Railway Station Guest Reviews
4.9/5
Perfect
1570 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1570)
Positive reviews(1560)
Reviews with photos/video(357)
Friendly front desk staff(270)
Delicious breakfast(261)
Offers pick-up/drop-offs(153)
Perfect for kids(54)
Tasty restaurant(40)
Close to train station(30)
Tasty coffee(15)
Negative reviews(10)
RDX01
Standard Queen Room
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Excellent hotel service wise. The staff is super friendly and courteous. Best staff I have encountered so far in china, right from cleaning staff to front desk, very cheerful and helpful.
During check-in was immediately served water and while checking out even received a small gift. The staff personally sees off the guest to the taxi. 👍👍👍
The rooms are well equipped and comfortable for an overnight trip. Breakfast spread was standard and the food was very fresh and served hot.
The roof top restaurant has a great view.
6/14
Response from Property: 【Xiaoye Canteen】【Free Laundry】【24-hour Gym】Meet the right person at the right time, only to bring you surprises and touches. Thank you for your praise of Xiaomei. It is our honor to provide you with services, unique decoration style, advance pick-up service, unique Guangling scenery... Xiaomei's all details and care, all efforts and seriousness, hope that you can feel the warmth, and hope that you can be 100% comfortable and satisfied next time you stay!
S@M@
Standard Queen Room
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 27, 2024
We were there 2 nights for business trip, the hotel front desk were amazing really they are great,also all staff they were very polite and kindness, the room clneas ,amenities, all things were good.we arrived late about 10 PM and they prepared to us a delicious noodles, also our ticket was 4 o'clock and we were tired the hotel let us be there till 3 pm instead of 12.
We recommend this hotel to every one they are wonderful
Response from Property: [Garden Tea House Steamed Buns] [Yangda Yoghurt] [Xiaoye Canteen] Your affirmation is like the rising sun, giving us endless hope and light~ You accidentally exposed all the advantages of Xiaomei! The hotel focuses on meticulousness. , sincere and endless service, thank you guest officer for so carefully uncovering the mystery of Xiaomei layer by layer. Xiaomei will not be proud, but will continue to move forward very humbly and strive to provide the best quality service! Waiting for you again Come! Come on!
Guest User
Standard 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I really appreciate to Freya and Loopy. They offered the best service for us. I really hope that I have a chance again to stay in this hotel. It's a fantastic and unforgettable hotel in my heart. Thank U!
Response from Property: 【免費停車場】【特來電快充】【大運河美景】騎鶴下揚州,京杭運河旁,看到客官送來的五分好評,小美們都非常激動呢!感謝您陪伴着小美們,酒店從管理層到員工,對客官來説,都是服務員!有求必應,隨叫隨到!小美們所做的一切都是為了讓您找到家的感覺!祝:安好!
Yuanling
Standard Queen Room
Stayed in Sep 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Sep 3, 2024
Superb service. The hotel staff are friendly and provides helpful recommendations. They even arranged for free Yangzhou east station drop off. Will definitely stay here again.
Response from Property: 【特來電快充】【免費停車場】【免費洗衣】最好的旅行就是在一個陌生的地方久違的感動,體驗揚州的“慢”生活,小美們相信細節服務才是最貼近您的服務,小美們在這條路上能繼續努力,您就是小美們的伯樂,發現我們的優點,很慶幸與您同行,並期待下次相聚會有更多的驚喜和感動。
Guest User
Standard Queen Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 18, 2023
What a beautiful hotel. 5 star staff service.
Definitely recommend! Our room was cute. We enjoyed our stay.
Response from Property: Thank you very much for your support, I hope you can get the warmth of home every time you come to Mercure Yangzhou East high-speed Railway Station.
Guest User
Standard Queen Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The hotel room is very clean and cosy to stay. The location is also very convenient to travel around. The staffs especially Ms.Yue, Ms.Tong and the team are very warm, friendly and helpful. They even go extra miles of helping us in transport arrangement to the Train station and place of interest. Will come back and recommend friend to this hotel.
Response from Property: My guest, you finally appeared. It's great~Thank you for your praise and affirmation. I am very satisfied to see you happy and the little beauties have become so happy~I look forward to your next visit ~
Murray Family
Family Room
Stayed in Jun 2023
Family
21 review
5.0/5
Outstanding
Posted on Jun 25, 2023
During our recent trip to Yangzhou, we had the pleasure of staying at the Ramada Encore by Wyndham Yangzhoudong Railway Station. This hotel's close proximity to the railway station made it an ideal choice for us, as we wanted a convenient and comfortable stay.
Upon our arrival, we were immediately greeted by a gentleman who kindly offered to assist us with our luggage. This small gesture set the tone for the exceptional service we received throughout our stay. The staff members at the hotel were incredibly friendly and went out of their way to make us feel at home.
To our delight, our two children were surprised with adorable teddy bears as welcome gifts. It was such a sweet and thoughtful gesture that instantly made them feel special. The check-in process was swift and efficient, allowing us to settle into our room without any hassle.
Speaking of the room, it was clean, fresh, and well-maintained. We were traveling with our two children, and the hotel had already prepared a cot for our daughter, ensuring that everyone had a comfortable place to rest. The room was equipped with a variety of drinks and plenty of water, which was much appreciated after a long journey. The internet connection was excellent, allowing us to stay connected with loved ones.
Throughout our time at the Ramada Encore, what stood out the most was the exceptional friendliness of the staff members. They always greeted us with warm smiles and were genuinely interested in making our stay memorable. Their attentiveness and professionalism truly made a positive impact on our experience.
Overall, we thoroughly enjoyed our stay at the Ramada Encore by Wyndham Yangzhoudong Railway Station. The hotel's convenient location, coupled with the friendly staff and comfortable room, made it a standout choice for us. Without a doubt, we would eagerly choose to stay at this hotel again on our next visit to Yangzhou.
6/20
Response from Property: Happiness is a kind of blessing, meeting you is a kind of luck, seeing your comments makes us feel that our efforts are not in vain, we meet different scenery and different people on the journey, we will always be your warm home forever, remember to come back often look~~~
Puxiaohua
Standard Queen Room
Stayed in May 2024
Business travelers
66 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Have options of restaurants and convenience store nearby.
Response from Property: 【免費停車場】【特來電快充】【大運河美景】騎鶴下揚州,京杭運河旁,看到客官送來的五分好評,小美們都非常激動呢!感謝您陪伴着小美們,酒店從管理層到員工,對客官來説,都是服務員!有求必應,隨叫隨到!小美們所做的一切都是為了讓您找到家的感覺!祝:安好!
James
Standard Queen Room
Stayed in Oct 2023
Business travelers
7 review
4.5/5
Great
Posted on Nov 1, 2023
Nice hotel, staff really friendly and accommodating even though they knew no English. Fancy room with a projector, fancy toilet and a Dyson hairdryer 😁
Response from Property: Dear, thank you for your five-star praise and recognition of your colleagues' service. We are very honored. Your praise is the driving force of our continuous efforts. We are willing to do our best to serve every guest and look forward to your next visit.
Fabrice Alexis Gaspard
Standard Queen Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Excellent service
Response from Property: 【自助特色揚州早茶】【大堂咖啡暢飲】【時尚大堂吧】親愛的美寶們,感謝您對揚州東高鐵站美居酒店的支持,很榮幸揚州東高鐵站美居酒店獲得您的厚愛。在酒店,我們致力於通過熱情洋溢和細緻入微的服務吸引美寶,把服務做到神經末梢,豐富美寶們的入住體驗。我們將在此翹首以盼您的歸來,一如既往為您打造令您傾心、信任的體驗。
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Good hospitality
Response from Property: 【大運河美景】【自助特色揚州早茶】【機器人送物】看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。美居酒店是一個富有“法式優雅”的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Michal Lukasz
Family Room
Stayed in Aug 2023
Family
33 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Everything OK!
Response from Property: 親,感謝您的五星好評及對同事們服務的認可,我們萬分榮幸,您的讚揚就是我們不斷努力的動力,我們願意竭盡所能的服務好每一位客人,期待您的下次光臨。
Guest User
Family Room
Stayed in Apr 2023
Family
3 review
5.0/5
Outstanding
Posted on Apr 2, 2023
Good.
Response from Property: 嘉賓您好!感謝您分享您的入住體驗並給予我們“贊”。酒店全體員工一直秉承發自內心的待客之道,為客人提供賓至如歸的服務與設施,為您的旅程帶來一段難忘的回憶。我們真誠的希望在不久的將來有機會再次為您服務~
Guest User
Standard Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The experience of staying at the Mercure Yangzhou East High-speed Railway Station this time was like meeting a group of warm little angels! From the moment we entered the door, the hotel service staff was super enthusiastic!
Then the front desk receptionist Meng Fan quickly and considerately helped us arrange morning tea. There was also a little girl named Xianxian who sent us luggage and recommended delicious attractions around. Xianxian was also very attentive and asked us if we were satisfied with the room and if there was anything we needed help with. She was really considerate.
There was also a girl named Lanlan. Although I didn't have much contact with her, I always smiled every time I saw her.
The service was really impeccable! It felt like they were afraid that we would be dissatisfied at all. From entering the hotel to leaving, the whole process was like VIP treatment. Especially the pick-up service, which was on time and on time, and the driver was also very enthusiastic, which made people like us who were away from home feel very at ease.
The breakfast was also great. Every bite was full of happiness.
In short, staying at the Mercure Yangzhou East High-speed Railway Station this time was really a great experience! Mengfan, Xianxian, Lanlan, and all the staff left a deep impression on us. Next time I come to Yangzhou, I will definitely choose this place to feel the warmth and comfort from the bottom of my heart!
Service: Super 5 stars
Original TextTranslated by Google
Response from Property: 【大運河美景】【自助特色揚州早茶】【機器人送物】看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。美居酒店是一個富有“法式優雅”的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
12 review
3.7/5
Posted on Nov 23, 2024
Being a Mercure hotel, the room facilities, cleanliness, and view from the room are all fine.
However, in terms of location, although it is close to the station, there is nothing nearby, so it is a bit lonely.
Original TextTranslated by Google
Response from Property: 【小夜食堂】【洗濯無料】【24 Hジム】正しい時間に、正しいあなたに出会って、あなただけに驚きと感動をもたらします。小美さんにほめていただき、ありがとうございました。サービスを提供することができて光栄です。独特な装飾スタイル、事前予約の駅迎えサービス、独特な広陵の美しい景色……小美さんのすべての細部と心がけ、すべての努力と真剣さ、あなたが温かみを感じることを望んでいます。次の宿泊でもあなたが100%満足できることを望んでいます!