Moon Lake Hotel Reviews
Moon Lake Hotel
No.258 Beibin 1st Road (Longhu Xingyuehui), Hanjiang District, Yangzhou, Jiangsu, ChinaView Hotel Details
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1 night
Moon Lake Hotel Guest Reviews
4.8/5
Excellent
1674 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1674)
Positive reviews(1653)
Reviews with photos/video(274)
Classy environment(337)
Friendly front desk staff(93)
Large rooms(87)
Delicious breakfast(87)
Secluded lake view(68)
Great swimming pool(25)
Delicious buffet(16)
Luxurious(12)
Negative reviews(21)
Guest User
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Couples
9 review
Very Good
Posted on Apr 16, 2024
I book this hotel for the view of Moonlake. Unfortunately, the book the lake is under construction and there’s some noise from the construction site at this point but overall the service is good.
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable suggestions for our work. It shows that the room you booked is a city view room, and you originally couldn't see the lake. The hotel front desk helped you upgrade to a lake view room for free to improve the stay experience. The dredging and reconstruction project of Mingyue Lake is a municipal project, and the hotel cannot control it, but the night view is still good. I failed to leave you a perfect memory this time, and I hope to make up for it next time (give me a chance!). We are working hard and look forward to your witnessing! I wish you all the best!
Cholim
Lake-view Deluxe Double Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 8, 2024
perfect!!!
Guest User
Guestroom - City-View (2 beds) (Special promotion)
Stayed in Jun 2023
Other
1 review
Outstanding
Posted on Jun 14, 2023
Good Good Good
Guest User
Lake-view Deluxe Twin Room
Stayed in May 2024
Family
4 review
Posted on May 5, 2024
The room was quite big, with welcome fruits and yogurt, but the facilities were old and similar to a guesthouse, the toiletries were low-end, and the whole room smelled. The soundproofing was not good, and the construction site outside started working early in the morning. The hotel service manager was okay. After receiving the complaint, he immediately came to apologize, gave free breakfast, and offered to change rooms, but the overall impression of the hotel has been greatly reduced.
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Response from Property: Dear guests, thank you very much for choosing to stay at Yangzhou Mingyue Lake Hotel! We are deeply sorry that you were not satisfied with our stay this time. We hope to have the opportunity to communicate with you more and give us more valuable suggestions. We will do a good job in every service link and live up to your high expectations of the hotel! Looking forward to seeing you again!
Laobabanxian
Deluxe Room - City-View (2 Beds)
Stayed in May 2024
Family
9 review
Outstanding
Posted on May 6, 2024
The overall environment is good. We upgraded to a south-facing lake view room with 24-hour uninterrupted power supply. We also gave the children Yangda yogurt, which they had been longing for. We drove here by ourselves, and the hotel has its own parking space (you can park on the ground or underground).
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for giving Yangzhou Mingyue Lake Hotel a full score! Staying at Mingyue Lake, you can experience the beautiful night view of the ancient city of Yangzhou, away from the hustle and bustle of the city, overlooking the bright and beautiful Mingyue Lake, and feeling the beauty of nature. Coupled with the warm service, it will definitely leave you with pleasant and beautiful memories. We sincerely look forward to your visit again!
JohnsonRay
Lake-view Business Double Room
Stayed in May 2024
Family
7 review
Outstanding
Posted on May 5, 2024
Although the hotel is a few years old, the accommodation environment and service are always online. Yangzhou itself is not big and the transportation is very convenient. The night view of Mingyue Lake and Jinghua City outside is also great, suitable for a walk at night.
There is also Yangda yogurt for free. Overall, I am very satisfied.
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Response from Property: Hello! Thank you for your stay. We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
loveit001
Deluxe Room - City-View (Double bed)
Stayed in May 2024
Couples
5 review
Outstanding
Posted on May 3, 2024
The room faces south, the night view is beautiful, the bed is spacious and comfortable, there are fruits and Yangda yogurt, which are delicious. There is a colorful world commercial complex and Fun Garden Tea House within one kilometer, but there are no numbers at nine o'clock. There are also museums nearby. It is very convenient to travel. Parking is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Yangzhou Mingyue Lake Hotel. We have always paid attention to the guests' experience during their stay. We are very honored to receive your detailed and satisfactory feedback. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest! Looking forward to seeing you again!
Guest User
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on May 6, 2024
The package I bought was quite cost-effective. It was very pleasant to take a night tour of the Slender West Lake. The room facilities were old, but fortunately the hygiene was good, the service attitude of the staff was good, and the bed was comfortable to sleep on.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Mingyue Lake Hotel. It is because of the word-of-mouth of many enthusiastic guests like you that Mingyue Lake has such a good reputation. Good reputation is Mingyue Lake's precious wealth and greatest pride. Thank you again. I look forward to your next visit and wish you good health and everything goes well!
Zhouwang
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Family
16 review
Outstanding
Posted on May 5, 2024
It was my first time in Yangzhou and I stayed in this hotel. I felt very good. The room facilities were very good. There was also a package gift, including tickets for a night tour of Slender West Lake and 2 buffet breakfasts. I was also upgraded to a lake view room for free, which was a good experience.
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Response from Property: We will read every word you leave carefully. We will be happy for a long time with your encouragement and we will seriously consider your suggestions. Thank you for your support. We will continue to improve and strive to do better to repay your kindness. You are always welcome to give us your valuable suggestions. Thank you and I wish you a happy life~
Anonymous User
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Travel with friends
19 review
Outstanding
Posted on Apr 30, 2024
Environment: Close to the Convention and Exhibition Center, near Mingyue Lake
Sanitation: OK, small water, a little smoke smell in non-smoking room
Facilities: A bit old, but in line with expectations
Service: Home away from home, with check-in fruit and goodnight yogurt
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Yangzhou Mingyue Lake Hotel. We have always paid attention to the guests' experience during their stay. We are very honored to receive your detailed and satisfactory feedback. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest! Looking forward to seeing you again!
Guest User
Deluxe Room - City-View (Double bed)
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on Apr 20, 2024
Come to the Yangzhou Canal Grand Theater to watch a performance. It is right next to the Mingyue Lake Hotel. The location is quite good and the reception staff are also very friendly and professional.
The room is clean and the night view is beautiful. I will definitely stay again next time I come to see a show!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Mingyue Lake Hotel and giving it a full score. We will definitely adhere to the service standards of Mingyue Lake Hotel, serve with heart, move with emotion, and continue to work hard to provide guests with satisfactory and surprising quality services. We look forward to your visit again and wish you a good mood every day!
Guest User
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Travel with friends
13 review
Outstanding
Posted on Apr 23, 2024
The hotel is very cost-effective, the swimming pool is clean and sparsely populated. In addition, I would like to thank the hotel staff for allowing us to use the hotel's free tickets for the Slender West Lake Night Tour in advance without checking in, which saved us a lot of trouble.
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in Mingyue Lake. Among thousands of people, I met you not too early or too late. I am glad to meet you. Only when you miss someone can you meet someone new. Fate is just right. We are excellent because of our professionalism. We are also growing and hope to provide more perfect services to our guests. Let you have not only a sweet sleep, but also the leisure of tea and books in the afternoon, which will bring you a little surprise, a little touch, a slight look back at time, and a warm feeling for the soul.
Guest User
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on Apr 12, 2024
This level of hotel, the price is still very good, the room is clean and spacious, the service attitude of the handsome guys at the front desk is very good, there is free parking, it is 5 kilometers away from the Slender West Lake, and it is very convenient to take the bus. A souvenir was also given after checking out.
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in Mingyue Lake. Among thousands of people, I met you not too early or too late. I am glad to meet you. Only when you miss someone can you meet someone new. Fate is just right. We are excellent because of our professionalism. We are also growing and hope to provide more perfect services to our guests. Let you have not only a sweet sleep, but also the leisure of tea and books in the afternoon, which will bring you a little surprise, a little touch, a slight look back at time, and a warm feeling for the soul.
Fensesky44
Deluxe Room - City-View (Double bed)
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 7, 2024
This hotel is really good. Basically, you can enjoy the treatment of a high-end hotel at the price of a budget hotel. The group purchase of their activity package is 469, and the price is increased by 300 during the Qingming Festival. There is no price increase during normal times. The price of more than 700 includes a Chinese meal and two tickets to the Slender West Lake. The hotel helped us upgrade the room, and also gave us welcome fruit and Yangda yogurt before bedtime, which is a popular flavor. Before leaving, they also gave us a souvenir, which is very considerate. The whole environment is very comfortable. I will stay in this hotel next time. It is worth the money.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe Room - City-View (2 Beds)
Stayed in Apr 2024
Family
12 review
Outstanding
Posted on Apr 7, 2024
Facilities: The hotel facilities are quite complete and can meet the needs;
Sanitation: Very good;
Environment: Good location, opposite Yangzhou Vocational University, on the edge of Mingyue Lake, it is also very nice to walk around. The lake has been drained and the lake is being repaired. Opposite Jinghuacheng Commercial Complex, there are other commercial complexes nearby. Youjiaquyuan is near Wucaicheng.
Service: The details are warm, the large bottle of water is enough for making tea; hair bands and sewing kits are provided for washing, just in case I forgot to bring a hair band; Yangda yogurt scenic spot is sold out and it is a surprise to return to the hotel. A tea gift was also given when checking out🎁
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in Mingyue Lake. Among thousands of people, I met you not too early or too late. I am glad to meet you. Only when you miss someone can you meet someone new. Fate is just right. We are excellent because of our professionalism. We are also growing and hope to provide more perfect services to our guests. Let you have not only a sweet sleep, but also the leisure of tea and books in the afternoon, which will bring you a little surprise, a little touch, a slight look back at time, and a warm feeling for the soul.