Yangzhou Moshi Intelligent Hotel

Yangzhou Moshi Intelligent Hotel Reviews

Yangzhou Moshi Intelligent Hotel

No.20 Jianmin Road, Yangzhou, ChinaView Hotel Details
Yangzhou Moshi Intelligent Hotel
Yangzhou Moshi Intelligent HotelYangzhou Moshi Intelligent HotelYangzhou Moshi Intelligent Hotel
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Yangzhou Moshi Intelligent Hotel Guest Reviews

4.6/5
Very Good
1187 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(1187)
Positive reviews(1139)
Reviews with photos/video(217)
Friendly front desk staff(129)
Classy environment(117)
Large rooms(57)
Convenient parking(41)
Perfect for business trips(25)
Close to train station(8)
Negative reviews(48)
Cancer_Tor7
Smart Deluxe Room (2 beds)
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Proper and exclusive
Anonymous User
Smart Cozy Room (Double bed)
Stayed in Sep 2023
Other
7 review
1.0/5
Posted on Sep 17, 2023
My stay at this hotel was nothing short of a nightmare. Despite requesting a non-smoking room, I was assigned a room that reeked of cigarettes, and the room had an unpleasant odor as well. Hoping for a better experience, I requested a room change, but the replacement had a noxious blend of urine and damp carpet smell that made it impossible to sleep comfortably. To add to the misery, the neighboring room's loud snoring kept me awake. Hygiene was also a significant issue; the shower facilities were filthy, and the carpets were stained. Additionally, the staff's lack of knowledge about basic hotel amenities, like the location of the laundromat, was frustrating. I had to leave without ironing my clothes due to the unavailability of this basic service. Despite being a recently opened hotel, the overall standard was shockingly subpar. I wouldn't consider staying here again, and I strongly advise others to seek alternatives for a more pleasant and comfortable lodging experience.
Response from Property: I'm very sorry for the bad check-in experience you had! I hope you can give us another chance! We will actively rectify and bring you a different check-in experience next time! Wishing you a pleasant life~
Guest User
Smart Premier Suite (Double bed)
Stayed in Nov 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 31, 2024
This particular hotel is everything!! The rooms, the food, the location and everything!!
TheDawg
Smart Cozy Room (Double bed)
Stayed in Feb 2024
Business travelers
135 review
5.0/5
Outstanding
Posted on Mar 3, 2024
It has a nice gym as well. Great location in the city center.
Alpaslan Sarı
Standard 2-bed Room
Stayed in Sep 2023
Business travelers
33 review
1.5/5
Posted on Sep 26, 2023
There is cigarette smell everywhere. Even though there is a no smoking sign. breakfast is terrible
Response from Property: I'm very sorry for the bad check-in experience you had! I hope you can give us another chance! We will actively rectify and bring you a different check-in experience next time! Wishing you a pleasant life~
Guest User
Smart Cozy Room (Double bed)
Stayed in Sep 2023
Friends
2 review
4.0/5
Very Good
Posted on Sep 7, 2023
hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhshaijsshqhiabshakahsbaj
Guest User
Standard 2-bed Room
Stayed in Nov 2022
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 10, 2022
verygood
Guest User
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2022
very nice
Guest User
Smart Cozy Room (Double bed)
Stayed in May 2024
Friends
28 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel's decoration design is very exquisite. The lobby is on the second floor after the elevator. The front desk service attitude is great and they gave me a free room upgrade. The room is also very clean and comfortable. With the support of Xiaodu, it is very convenient to control various electrical appliances in the room. The dry and wet separation design of the bathroom is very good, and going to the toilet and taking a shower do not affect each other. The location is also very convenient, it is very convenient to go anywhere, and parking is free. I will choose Moshi again when I travel to Yangzhou next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Moshi Smart Hotel and giving us a good review. Your recognition of Moshi is an encouragement to all of our partners. It is also our wish to give every customer a good experience. We believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to improve our services and look forward to your visit again. I wish you a happy life~
Guest User
Smart Deluxe Room (Double bed)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 4, 2024
Check in at the hotel front desk, go upstairs and scan your face to open the door, and the curtains will open automatically when you enter the door. Xiaodu Xiaodu wakeup can only turn on and off the lights, etc. At night, when I order takeout, a small robot will deliver it to the door and tell me to pick it up. For me, I really like this kind of unmanned accommodation experience throughout the whole process. The hygiene is relatively good. The sheets and pillowcases are not mottled. At first glance, they are all white and stain-free. There is no peculiar smell on the body, and the children are not allergic. The only shortcoming is that the sound insulation is average. The flaws do not outweigh the merits. Overall, the front desk gave the children a lacquer fan when I checked in on May 1st, but since we came to Yangzhou, the children still made two by themselves.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Moshi Smart Hotel and giving us a good review. Your recognition of Moshi is an encouragement to all of our partners. It is also our wish to give every customer a good experience. We believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to improve our services and look forward to your visit again. I wish you a happy life~
Guest User
Standard 2-bed Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is well-equipped and new, with great smart facilities. The bedside Xiaodu speaker is also very useful. Back to the core theme, the bed is very comfortable to sleep on, and the fatigue is swept away. One of the rooms was upgraded for free, and a Yangzhou lacquer fan was given as a gift when leaving the hotel. Xiaochang at the front desk provided good service. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Moshi Smart Hotel and giving us a good review. Your recognition of Moshi is an encouragement to all of our partners. It is also our wish to give every customer a good experience. We believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to improve our services and look forward to your visit again. I wish you a happy life~
Guest User
Smart Cozy Room (Double bed)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 2, 2024
Facilities: The hotel is relatively new, the lobby looks very grand, the room layout is also very smart, the whole process is controlled by Xiaodu voice, and the face recognition is used to enter the room. It is the first time to experience this kind of smart hotel. The feeling is good. The room is also relatively quiet, and there is no peculiar smell. Hygiene: The linens and sheets are cleaner and have no peculiar smell. The toiletries are disposable, which is also safe to use. Environment: The environment and location are relatively good. It only takes 25 minutes for us to take a taxi to the Slender West Lake. There is also a science and technology museum behind it. It is close to the East Station and it takes 15 minutes to get to the hotel. Service: The service is really good, and it is comprehensive. The two beauties at the front desk are very considerate. First, they upgraded our room for free, and gave us a lacquer fan when we left. The beautiful Xiaochang also explained the Yangzhou attractions to me carefully.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Moshi Smart Hotel and giving us a good review. Your recognition of Moshi is an encouragement to all of our partners. It is also our wish to give every customer a good experience. We believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to improve our services and look forward to your visit again. I wish you a happy life~
Anonymous User
Smart Deluxe Room (Double bed)
Stayed in Apr 2024
Business travelers
6 review
1.0/5
Posted on Apr 28, 2024
Smart hotel, but no smart toilet, just a normal toilet. The TV was turned on for a long time but didn't respond. I called a technician to turn on the TV, but the TV still couldn't project the screen. I called the front desk and they said they would protect the privacy of the guests. But if you scan your face when entering the door and the elevator, will your privacy not be protected? And the hygiene is really worrying. This is the toilet paper box. There is a layer of dust. The towels are rusty. Are these towels not retired? And the sound insulation is really bad. I can hear people talking in the middle of the night. The air conditioner is also very noisy. I have stayed in many hotels. This is the one with the lowest water pressure. The water temperature is also unstable.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Fenglimima666
Smart Deluxe Room (Double bed)
Stayed in Apr 2024
Business travelers
2 review
4.6/5
Great
Posted on Apr 15, 2024
Upgraded to a suite, quite spacious Face recognition to enter Electric toilet and electric curtains Lights on at the entrance, quite functional Just far from the elevator It would be better if the breakfast was richer
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Moshi Smart Hotel and giving us a good review. Your recognition of Moshi is an encouragement to all of our partners. It is also our wish to give every customer a good experience. We believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to improve our services and look forward to your visit again. I wish you a happy life~
Guodongbingjiling🍦
Smart Cozy Room (Double bed)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
This hotel is worth staying in, and the front desk service is good. The overall feeling of the room environment is OK, as long as you are not picky, it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Moshi Smart Hotel and giving us a good review. Your recognition of Moshi is an encouragement to all of our partners. It is also our wish to give every customer a good experience. We believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to improve our services and look forward to your visit again. I wish you a happy life~