Best Western Yantai Hotel

Best Western Yantai Hotel Reviews

Best Western Yantai Hotel

No.18 Zhifutun Road, Zhifu District, Yantai, Shandong, 264000, ChinaView Hotel Details
Best Western Yantai Hotel
Best Western Yantai HotelBest Western Yantai HotelBest Western Yantai Hotel
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Best Western Yantai Hotel Guest Reviews

4.6/5
Very Good
2957 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(2957)
Positive reviews(2856)
Reviews with photos/video(381)
Friendly front desk staff(375)
Easy to get around(314)
Delicious breakfast(306)
Close to train station(119)
Nice sea view(98)
Perfect for business trips(77)
Excellent afternoon tea(40)
Tasty restaurant(29)
Negative reviews(101)
Dawn_DDY
Deluxe Queen Room
Stayed in Okt 2023
Solo travelers
7 review
4.5/5
Great
Posted on 19 Okt 2023
I always stay in this hotel when I travel in Yantai. This time the service is great and the breakfast is much better. Two issues are the bathroom was not cleaned well and there were a lot of group travelers during the breakfast.
Response from Property: Dear customer: Hello! Thank you for your feedback and sharing your stay experience with everyone! It is with your supervision and encouragement that we can continuously discover and correct problems, and Xiaobei can make significant progress and continuously improve ourselves! Thank you for your support and love towards us! Looking forward to your next visit, I wish you and your family happiness and health!
Guest User
Deluxe Queen Room
Stayed in Okt 2023
Other
1 review
5.0/5
Outstanding
Posted on 21 Okt 2023
This hotel is very good and all the staff are very friendly and great service
Response from Property: Dear customer: Hello! Thank you very much for your trust and support! Your full score review makes me feel honored. Every need you have is our happy mission, and every satisfaction you have is our happy harvest. Thank you for your kindness and support, and we sincerely look forward to your next visit! Wishing you and your family happiness and happiness every day!
Peter Pietro
Deluxe Queen Room
Stayed in Jun 2023
Business travelers
120 review
3.2/5
Posted on 30 Jun 2023
I wrote my review of this hotel in another one. I can add that a lot of buses and tourists are crowded all the time. I also don't understand why this hotel has 5 stars.
Response from Property: Thank you for your feedback during your busy schedule. We apologize that this stay did not provide you with a perfect stay experience. Seeing your feedback and suggestions, we attach great importance to them and deeply feel uneasy. In the future, we will continue to improve our own shortcomings, continuously improve service quality, and strive to make every guest stay comfortable and reassuring. We apologize again and look forward to your visit again~
Luca Manca
Deluxe Queen Room
Stayed in Apr 2023
Business travelers
17 review
1.7/5
Posted on 29 Apr 2023
Unfortunately this hotel does not represent the effort and the spirit of the Best Western brand. I have stayed in several Best Western hotels in the world and none have given me an experience quite as negative as this one. The staff at the reception, who did not speak English, were incredibly rude and laughed at foreign customers who were doing their best to communicate. The cleaning of the rooms was poor with strong smoke smells (despite having asked for a non-smoking room). The advertised gym was none existant and breakfast only catered for local customers. I would strongly advise foreign customers to look for another hotel in the area that provides the hospitality you would expect from an international chain.
Response from Property: Dear valued guest, we are so sorry for your not good stay experience, and it was so important for us to improve our hard and soft service。The case will be pass to the related departments and take action to impove it immediately. Thank again for your feedback and looking forward to see you next time.
3000367025
Deluxe Queen Room
Stayed in Jan 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on 28 Jan 2023
Zhege jiudian hai keyi,zhoubian bijiao anjing,zaochan yibanban!
Xiaotuboxiu
Deluxe 2-bed Room
Stayed in Jul 2024
Friends
14 review
5.0/5
Outstanding
Posted on 4 Jul 2024
The hotel room is very spacious and comfortable, with a view of the harbor outside the window. The location of the hotel in Zhifu District is also very good, very close to the train station, and there are also large shopping malls such as Wuyue next to it. The hotel service is very considerate. We had an accident during the trip, and the lobby helped us borrow and push wheelchairs. They were very enthusiastic, and they also helped us meet the ice pack needs at night. Thank you very much!
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Guest User
Deluxe Queen Room
Stayed in Jul 2024
Friends
2 review
5.0/5
Outstanding
Posted on 4 Jul 2024
I went out with my friends and booked this hotel. I was really amazed. The lobby is super large and the decoration style is unique. It can be used as a check-in spot for internet celebrities. The room is spacious and bright, clean and hygienic. The service staff is polite. It's excellent!
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Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
24 review
5.0/5
Outstanding
Posted on 1 Jul 2024
The room is clean and tidy, and the bathroom has non-slip tiles. The transportation is convenient, and it costs less than 20 yuan to take a taxi to Yantai Mountain and the beach. The environment is very good and the cost performance is very high
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Response from Property: Dear guests, we know that details determine success or failure, so we try our best to consider the details of each room to make customers feel safer and more comfortable. Thank you for your trust and look forward to seeing you again.
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on 28 Jun 2024
First of all, the hotel lobby is really grand, and the service staff has a strong sense of service. They wave their hands and greet you with smiles, which makes people feel very friendly. Secondly, the room is very clean, and there is free coffee provided. The items are neatly arranged. The service staff on the floor will take the initiative to say hello when they see me. It was a very satisfactory stay!
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Guest User
Deluxe Queen Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on 28 Jun 2024
First of all, I felt very good when I entered the door. The front desk service attitude was good, the room environment was also very good, the hotel staff greeted me when I met them, and the experience was very good. They gave me fruit biscuits. I will stay in this hotel next time I come to Yantai. I recommend everyone to come to Best Western Hotel
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Guest User
Business Suite
Stayed in Jun 2024
Family
34 review
4.0/5
Very Good
Posted on 19 Jun 2024
The room is big, Sanitation: General Environment: General Located next to a large shopping mall, convenient for shopping. There are many cars in the parking lot, which requires high driving skills. Located near the high-speed rail station, it is convenient for travel. The photo is a popular check-in spot nearby.
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Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 14 Jun 2024
I came to Yantai on a business trip. It was raining when I checked out. The guy at the front desk helped me get a taxi with an umbrella. The service was very warm. The room was newly renovated and very nice. It was a very humane hotel. Such a tall building is considered a landmark building in Yantai. The breakfast variety was also quite rich. In short, this hotel designated by the company this time was very good and cost-effective. I will come again next time.
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Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 14 Jun 2024
The room was nice and was upgraded. The view outside the window was also very good. At first, the hotel arranged a sea view room, but my home is by the sea, so I asked the front desk to change it to a city view room. The view was still good. I was upgraded to a high floor with a panoramic view of all the scenery. There is a large shopping mall next to it, which is very convenient for shopping. The environment is also good. The equipment and facilities seem to have been updated, which is very good.
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Guest User
Executive Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on 11 Jun 2024
The room is large, clean and tidy, with rich breakfast. It is a few minutes away from the train station, which makes travel very convenient. Next to it is Wuyue Plaza, with many dining options. I will stay here again next time I go to Yantai.
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Response from Property: Dear guests, thank you for your love of our hotel breakfast. A good day starts with a hearty breakfast. Our breakfast buffet combines Chinese and Western food, carefully selected by our chefs, and focuses on balanced nutrition. I hope our food can bring you a full day of vitality. I look forward to seeing you next time!
lucine0215
Deluxe 2-bed Room
Stayed in Jun 2024
Family
3 review
3.7/5
Posted on 10 Jun 2024
The room facilities are old. The booking shows that it is 1 km away from the train station, but it is actually nearly 2 km away from the south exit. The hotel service is very good. The front desk is patient and considerate. We arrived very late with our children, and they upgraded us to an executive king room directly. They also gave us a gift when we checked out.
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