Greentree Inn (Yantai Yingchun Street Lvse Jiayuan) Reviews
Greentree Inn (Yantai Yingchun Street Lvse Jiayuan)
No. 468 Yingchun Street (East Gate of Lvse Jiayuan), Laishan District, Yantai, Shandong, 266440, ChinaView Hotel Details
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1 night
Greentree Inn (Yantai Yingchun Street Lvse Jiayuan) Guest Reviews
3.9/5
157 review
Verified reviewsLocation3.9
Amenities3.8
Service4.1
Cleanliness3.9
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All reviews(157)
Positive reviews(130)
Reviews with photos/video(17)
Awesome stay(23)
Great service(20)
Classy environment(10)
Easy to get around(8)
Great value for money(7)
Many dining options(7)
Strange smell in room(5)
Large rooms(4)
Negative reviews(27)
Mr. Chekoo
Queen Room
Stayed in Jan 2023
Other
11 review
Outstanding
Posted on Feb 19, 2023
Excellent property and very convenient to activities. Front desk staff is extremely efficient, pleasant and helpful.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
SANTOSO
Queen Room
Stayed in Oct 2023
Solo travelers
9 review
Outstanding
Posted on Oct 24, 2023
Good hotel for staying one night
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Woshiniuniuyongyuanshiniuniu，yongyuanaizijizhengqianshijinhua
Deluxe Queen Room
Stayed in May 2024
Family
1 review
Posted on May 10, 2024
I booked a deluxe room, Emma was surprised 😲
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and commenting on it. The problems you reported have been recorded in the work log. It is our responsibility and obligation to serve every guest well. We will continue to update our service quality, serve you and all guests, and put the guests' feelings first. We look forward to your visit again. We will provide you with a comfortable accommodation environment and service again. I wish you and your family everything goes well and be in a good mood every day! Thank you
Anonymous User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
11 review
Posted on Dec 17, 2023
The room was generally average, the key point was that the air conditioning was not good. It happened to be the coldest two days in Yantai, it was too cold, I caught a cold after sleeping for a night, I thought it would be better to change the room, but the result was the same. Also, the room service aunt was very rude, she didn't answer my questions, the hygiene was average, just look at the pictures of the bed sheets I took, anyway, it is not recommended to stay in winter, I'm sorry for everyone
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for staying in our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised in the work log. We will continue to train and improve. Thank you again for your reservation and review. We look forward to your visit again! GreenTree Inn is waiting for you to come back. Thank you
Guest User
Triple Room
Stayed in May 2024
Travel with friends
3 review
Posted on May 12, 2024
The table and the floor were all covered in dust, and the air conditioner didn't seem to work well. It was ok to stay for one night. The location was okay, there were restaurants and shopping malls, and there was a bus stop right outside.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and commenting on it. The problems you reported have been recorded in the work log. It is our responsibility and obligation to serve every guest well. We will continue to update our service quality, serve you and all guests, and put the guests' feelings first. We look forward to your visit again. We will provide you with a comfortable accommodation environment and service again. I wish you and your family everything goes well and be in a good mood every day! Thank you
Guest User
Queen Room
Stayed in Sep 2023
Other
2 review
Posted on Sep 19, 2023
It's very shabby, the hygiene is not good, and it's casual. The bathroom has no door, as if it has been removed. It's not frosted and is facing the window.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for staying in our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised in the work log. We will continue to train and improve. Thank you again for your reservation and review. We look forward to your visit again! GreenTree Inn is waiting for you to come back. Thank you
Guest User
Discount Standard Room
Stayed in Sep 2023
Travel with friends
1 review
Posted on Sep 11, 2023
There was blood on the bed so I changed rooms. After the change, the bathroom and sink looked like this. I didn't want to bother with it so I didn't tell anyone. There was also a musty smell when I entered the room. The cleaning lady in the hall was lying barefoot on the sofa, stepping on the sofa armrests.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for staying in our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised in the work log. We will continue to train and improve. Thank you again for your reservation and review. We look forward to your visit again! GreenTree Inn is waiting for you to come back. Thank you
Guest User
Queen Room
Stayed in Jan 2024
Solo travelers
3 review
Very Good
Posted on Jan 23, 2024
It was freezing cold, there was no heating or air conditioning, and it was the coldest time of the year, with heavy snow falling in Yantai. I almost froze to death. Fortunately, there was hot water, otherwise I would have been in tears!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and commenting on it. The problems you reported have been recorded in the work log. It is our responsibility and obligation to serve every guest well. We will continue to update our service quality, serve you and all guests, and put the guests' feelings first. We look forward to your visit again. We will provide you with a comfortable accommodation environment and service again. I wish you and your family everything goes well and be in a good mood every day! Thank you
Tommy76314
Discount Queen Room
Stayed in Dec 2023
Business travelers
23 review
Posted on Dec 31, 2023
Everything else is fine. Convenient transportation, convenient food and entertainment. But the air conditioning is really not good. It's really unbearable in this winter.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and commenting on it. The problems you reported have been recorded in the work log. It is our responsibility and obligation to serve every guest well. We will continue to update our service quality, serve you and all guests, and put the guests' feelings first. We look forward to your visit again. We will provide you with a comfortable accommodation environment and service again. I wish you and your family everything goes well and be in a good mood every day! Thank you
Tingzhong
Discount Standard Room
Stayed in Apr 2024
Solo travelers
32 review
Outstanding
Posted on Apr 21, 2024
The room is large and the price is right. The room is clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying in our hotel and giving us a good review. Your satisfaction is our driving force. We will continue to work hard to provide you and all guests with quality services. We look forward to your next stay. We will once again provide you with a comfortable accommodation environment and services. I wish you and your family all the best and a good mood every day! Thank you
Guest User
Discount Queen Room
Stayed in Nov 2023
Travel with friends
103 review
Very Good
Posted on Dec 14, 2023
The biggest advantage is that it is cheap, the parking lot is large, and the room facilities are OK. It is a regular chain hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Couples
6 review
Amazing
Posted on Sep 17, 2023
There was a blood stain on the bed, I don't know if it was not washed or couldn't be washed clean, other than that, everything else was fine.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for staying in our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised in the work log. We will continue to train and improve. Thank you again for your reservation and review. We look forward to your visit again! GreenTree Inn is waiting for you to come back. Thank you
Guest User
Discount Queen Room
Stayed in Aug 2023
Family
2 review
Posted on Aug 7, 2023
The toilet seat was broken and was not repaired after three days of stay. The wireless connection was a bit troublesome and required verification via mobile phone every time. Other things were fine.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for staying in our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised in the work log. We will continue to train and improve. Thank you again for your reservation and review. We look forward to your visit again! GreenTree Inn is waiting for you to come back. Thank you
Guest User
2-bed Room
Stayed in Aug 2023
Family
2 review
Posted on Aug 6, 2023
It's weird that I can't cast the phone screen to the TV. I went to the hotel hoping to do laundry, but I couldn't do laundry even when I got there.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for staying in our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised in the work log. We will continue to train and improve. Thank you again for your reservation and review. We look forward to your visit again! GreenTree Inn is waiting for you to come back. Thank you
Guest User
2-bed Room
Stayed in Jul 2023
Business travelers
4 review
Posted on Aug 3, 2023
The toilet is broken, so I don't want to change the room. I even give a basin to flush myself. The room smells bad. I don't recommend it. The price is too high
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for staying at our hotel and leaving a review for the hotel. It is our responsibility and obligation to serve every guest well. We apologize for your unsatisfactory experience this time. We have recorded the questions you raised at work. We will continue to train and improve in the log. Thank you again for your booking and review, and we look forward to your visit again! GreenTree Inn is waiting for your return. Thank you.