Grace Select Hotel (Yantai South Street Railway Station) Reviews
Grace Select Hotel (Yantai South Street Railway Station)
No. 149 South Street, Zhifu District, Yantai, Shandong, ChinaView Hotel Details
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Grace Select Hotel (Yantai South Street Railway Station) Guest Reviews
4.6/5
Very Good
540 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(540)
Positive reviews(525)
Reviews with photos/video(101)
Friendly front desk staff(74)
Delicious breakfast(61)
Classy environment(49)
Convenient parking(21)
Perfect for business trips(11)
Nice sea view(7)
Close to train station(7)
Luxurious(4)
Negative reviews(15)
Pingfanzhengge
Business Room (2 beds)
Stayed in 9. 2024
Family
30 review
5.0/5
Outstanding
Posted on 16.9.2024
The room is spacious, bright, clean and tidy, cleaned in a timely manner, the linen quality is very good, clean and hygienic, the bath water is very good, the hotel is in a good location, there are buses 200 to 300 meters away to the third and fourth battlefields of Yantai Railway Station. The hotel has free underground parking. The hotel's breakfast is relatively rich, and the quality of Chinese and Western simple meals is good.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的客人,您好,首先歡迎您來到煙台格雷斯精選酒店南大街汽車總站店,再次感謝您對小格的高度讚揚,小格的每一處温馨每一點體貼都源自我們對服務的精益求精,我們不但會堅持”讓感受成為感動”的服務理念而且一定會加倍努力。感謝您毫不吝嗇的誇獎,能夠給您營造出温馨愜意的感覺,帶來美好的回憶,那我們的目標就達到了哈!!不過要説這服務呀,那可是小格的拿手項哦,不論是從前台的禮貌禮儀、待人接物等等都有一套專門的培訓體系,小格和全體同事等等都是受過嚴格的培訓的呦~~一直以來,小格都秉持着“自然、親和、真誠”的服務態度,讓每一位住客都感受到家人般的親切與温馨。喜歡一定要常來哦,格雷斯精選酒店一如既往的熱情歡迎您!!!
Guest User
Business Double Room
Stayed in 8. 2024
Family
7 review
2.5/5
Posted on 2.9.2024
It feels rather old, especially the bed, which feels smaller than other beds. It was really uncomfortable to sleep in. I was supposed to stay for two nights, but I couldn't stand it anymore, so I checked out early.
Original TextTranslated by Google
Response from Property: Dear Xiaoge family, hello~~ I am very sorry to give you a bad check-in experience. Some situations that occurred during your stay are our responsibility. I am very sorry to disappoint you. We attach great importance to your feedback and have already reported it to the leaders, and immediately instructed relevant departments to carry out rectification and case analysis. Thank you for pointing out the shortcomings in our work despite your busy schedule. It is with your supervision and encouragement that we Only then will we continue to discover problems, correct them, and make continuous progress and improvement. Once again we are deeply sorry for your experience during your stay at the hotel.
Anonymous User
Business Room (2 beds)
Stayed in 8. 2024
Couples
48 review
4.3/5
Very Good
Posted on 1.9.2024
The hotel has a good location, convenient transportation, good hardware, large room size, moderate bathroom size, and complete room facilities. The highlights are that the bath water is great, the slippers are of good quality and comfortable to wear. The shortcomings are that the software is not very good, the management cannot keep up, the cleaning is not thorough, the bedding is relatively clean, but the floor hygiene is not good, especially in some blind spots, and there are many stains on the sofa covers. The breakfast is average and not up to the standards of a 4-star hotel. The service attitude of the reception staff is average and not enthusiastic enough. Every time I drive out, I have to go to the service desk to scan the code, which is very troublesome.
Original TextTranslated by Google
Response from Property: Dear Xiaoge family, hello~~ I am very sorry to give you a bad check-in experience. Some situations that occurred during your stay are our responsibility. I am very sorry to disappoint you. We attach great importance to your feedback and have already reported it to the leaders, and immediately instructed relevant departments to carry out rectification and case analysis. Thank you for pointing out the shortcomings in our work despite your busy schedule. It is with your supervision and encouragement that we Only then will we continue to discover problems, correct them, and make continuous progress and improvement. Once again we are deeply sorry for your experience during your stay at the hotel.
Anonymous User
Business Double Room
Stayed in 3. 2024
Family
21 review
5.0/5
Outstanding
Posted on 16.3.2024
The staff are very enthusiastic and upgraded the room type. The wallpaper is beautiful and antique, the mattress is very comfortable, the bed size in the twin room is okay, the breakfast is simple, the small wontons are good, the transportation is convenient, there is an underground parking lot, free parking, go out It is South Street, very close to the shopping mall, Wuyue Plaza, and Wanda is a little further away, but it is more prosperous, there are more things to do around, and the floor is high and the view is good. If I have the opportunity to visit Yantai, I will choose to stay here.
Original TextTranslated by Google
Response from Property: 您説了這麼多都是表揚我們的,我們別提心裏有多開心了,但更讓我們開心的是您在格雷斯時光住的開心玩的開心,而且走的時候還戀戀不捨!感謝您對小格用心的分享,歡迎您下次光臨!煙台格雷斯酒店會在這裏一直等您!
Guest User
Family-friendly Family Room
Stayed in 2. 2024
Other
1 review
5.0/5
Outstanding
Posted on 7.2.2024
The room I stayed in was a tatami room, decorated in Japanese and Korean style. I could drink tea, read books, and hang out with friends on the tatami. It was very pleasant to look at the night view outside and the sea during the day from the upper floors. The hotel also has a self-service laundry room, a gym, and free parking. It is very good for business and leisure. I will come here often in the future.
Original TextTranslated by Google
Response from Property: 尊敬的小格家人,您好!感謝您對我們的偏愛。您對我們的高度評價和肯定,給予我們莫大的鼓勵,因為您的認可我們感到很幸福,我們希望給您及每位賓客舒心與安心的美好感覺,為您營造詩一般的美好與愜意,一次完美的旅程,一段舒心的回憶,温馨的留言洋溢着幸福的期待,美好的回味是凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷。 正因為有您這樣的朋友才會成長的更好,感謝您的真誠好評,衹盼與您再次遇見,祝您生活愉快。願再次邂逅,期待您的再次光臨
Guest User
Business Room (2 beds)
Stayed in 3. 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 26.4.2024
Convenient for travel, high floor, good view, good reviews
Original TextTranslated by Google
Response from Property: Dear friends: Thank you for your support and love! Dear~ Your brief words give the most realistic portrayal of Xiaoge. Xiaoge strives to be loved by everyone. Xiaoge's friends are looking forward to your visit again~ I wish you a happy life
xiaohei5678
Business Double Room
Stayed in 12. 2023
Family
37 review
5.0/5
Outstanding
Posted on 31.12.2023
It's OK, I redeemed it with points, the air conditioner is easy to use and quite warm. It's very close to the West Fort Park and the bus terminal. Breakfast is from 7 to 10, which is also OK.
Original TextTranslated by Google
Response from Property: Just a few simple words, they represent your trust and support, and my stable happiness. They are the sense of accomplishment that cannot be taken away or erased by others. Thank you for your encouragement and support. I wish you a happy life!
The room is very good, very clean, well-equipped, and quiet. It's my first time staying here and the experience is great. I will choose this hotel again next time I go on a business trip. The service attitude of the front desk is also very good.
Original TextTranslated by Google
Response from Property: Dear Xiaoge family, hello! Thank you for your preference for us. Your high evaluation and affirmation of us give us great encouragement. We feel very happy because of your recognition. We hope to give you and every guest a comfortable and secure feeling, and create a poetic beauty and comfort for you, a perfect journey, a comfortable memory, and a warm message filled with happy expectations. The beautiful aftertaste is condensed with unfading colors. The happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. It is because of friends like you that we can grow better. Thank you for your sincere praise. I only hope to meet you again and wish you a happy life. I hope to meet you again and look forward to your visit again
Guest User
Business Room (2 beds)
Stayed in 10. 2023
Family
2 review
5.0/5
Outstanding
Posted on 4.10.2023
The room was very clean and tidy. The bed in the twin room was very large and very comfortable. The hotel was very thoughtful and equipped with a laundry room and a gym. The breakfast had a lot of varieties and was very delicious. Mineral water and sugar were also placed on the table at the elevator exit. Every detail was done very well. I recommend friends to stay there.
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear Xiaoge family, hello! Thank you for your preference for us. Your high praise and affirmation of us gives us great encouragement. We feel very happy because of your recognition. We hope to give you and every guest a good feeling of comfort and peace of mind, and create a poetic beauty and comfort for you, once and for all. A perfect journey, a comfortable memory, warm messages filled with happy expectations, beautiful aftertaste condensed with unfading colors, happy mood only because of your existence, and affectionate concern conveying unchanging feelings. It is precisely because of friends like you that we will grow better. Thank you for your sincere praise. I only hope to meet you again. I wish you a happy life. Hope to meet you again and look forward to your visit again
Anonymous User
Family-friendly Family Room
Stayed in 8. 2023
Travel with friends
7 review
3.5/5
Posted on 19.8.2023
I got off the car and spent a long time looking for Grace... It shared the same building with Dachengmen Hotel, and the sign was not very obvious.
The most conspicuous thing about the room is that the two beds look relatively clean and spacious. The cushion on the sofa is too old and looks dirty! Has the hotel been open for a long time? The floor also looks dirty, and there is something that looks like a cigarette butt... The towels are also very old, and I don't want to use them even if I have mysophobia! The TV remote control is not very sensitive after being pressed for a long time. It is so difficult to watch TV!
Service: The service is pretty good. They will help you if you need it anyway. It’s nice to have fruits when you enter the door👍
What I was really upset about was that a naughty kid who didn’t know whose house was there secretly rang the doorbell. Later I found out that the naughty kid not only rang our doorbell, but also the one next door. It was really scary in the middle of the night! It is strongly recommended that staff can patrol the floors at night!
Oh, the slippers are pretty good, similar to cotton and linen, and don’t stick to any hair.
The variety of breakfast is also good, quite a lot!
Original TextTranslated by Google
6/12
Response from Property: We are very sorry to give you a bad check-in experience. Some situations that occurred during your stay are our responsibility. We are very sorry to disappoint you. We attach great importance to your feedback and have already reported it to the leaders, and immediately instructed relevant departments to carry out rectification and case analysis. Thank you for pointing out the shortcomings in our work despite your busy schedule. It is with your supervision and encouragement that we Only then will we continue to discover problems, correct them, and make continuous progress and improvement. Please believe that this is not a reflection of our usual service standards. We hope that we will have the opportunity to continue to serve you. Let us use practical actions to prove that we can do better, and under your supervision, we will get better and better. We apologize again and sincerely look forward to your visit again
caominbobo
Business Room (2 beds)
Stayed in 8. 2023
Family
19 review
5.0/5
Outstanding
Posted on 22.8.2023
A good value for money hotel, simple and clean rooms, breakfast and dinner porridge, good front desk service.
Original TextTranslated by Google
Response from Property: Dear friends: In order to find a romantic and poetic life, we choose to travel; in order to meet your expectations for hotel services, we gladly choose the friendly and warm Grace Hotel of Xinye. Xiaoge has been trying to tell you with practical actions that your choice is not wrong. Xiaoge is very happy to meet you, and we look forward to meeting you again. Next time, our enthusiasm will increase. Remember, in the wind and rain, Xiaoge is waiting for you in Yantai! Thank you very much for your affirmation of our work, and we look forward to your footsteps stopping at our hotel when you travel far away, and come home often to visit~ and wish you good luck and happiness!
Guest User
Tatami Deluxe Double Room
Stayed in 8. 2023
Family
6 review
5.0/5
Outstanding
Posted on 17.8.2023
I brought my children to Yantai to play. This hotel is really good. The transportation location is excellent. The hotel environment is high-end. Especially the ladies at the front desk. The service attitude is very good. We have two children and they upgraded us to a zero-pressure room. My children loved the children's supplies in the hotel. After checking in, they went out to play. When I returned to the room, I saw the fruit snacks on the table. I was really warmed up. The breakfast buffet in the hotel was also good. The children enjoyed it very much. The restaurant The attitude of the service staff is also very good, the meal replenishment is very timely, and the breakfast time is also very long. It is really the first choice for families with children! I especially recommend it to families with children.
Original TextTranslated by Google
Response from Property: Dear friend: I am really excited to see your simple and profound praise, and you also recognize the hotel so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest and bring value to every guest. experience. The hotel is a young and energetic hotel that shows its unique charm to guests with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time ~ Hardworking Xiaoge
Jinshanqiaoba
Business Double Room
Stayed in 8. 2023
Family
11 review
5.0/5
Outstanding
Posted on 11.8.2023
The hotel is located opposite an old Yantai restaurant. The rooms are on the 17th to 23rd floors. You have to wait during peak hours to go up and down the stairs. The hotel service is very considerate. There are fruits and drinks in the afternoon, and waiters will come to pick up things and heat them in the microwave. There are also washing machines and a gym, which is very convenient.
Original TextTranslated by Google
Response from Property: Your few simple words reflect your trust and support for us, and Xiaoge's stable happiness and the sense of accomplishment that others can't take away or erase. Thank you for your encouragement and support, and I wish you a happy life!
Caogongguandashaoye
Gracely Zero Pressure Twin Room
Stayed in 7. 2023
Other
32 review
5.0/5
Outstanding
Posted on 16.8.2023
I brought my children to Yantai for vacation. This hotel has a very nice environment. It has high floors, a quiet environment, and convenient transportation. You can see the sea and Yantai Mountain Lighthouse, and the view is very good. The breakfast is good, and free late night snacks are provided, which is very considerate.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Grace Select Hotel. There are countless scenery on the road. Thank you for stopping at Grace Hotel and enjoying the slow time of life. Thank you very much for receiving your sincere praise. All good things come from Have a pair of beautiful eyes. We visited many people and left behind many stories and thoughts. We feel warm from the bottom of our hearts. Thank you for leaving us such beautiful memories. Xiaoge looks forward to seeing you again
Guest User
Business Room (2 beds)
Stayed in 7. 2023
Family
28 review
4.0/5
Very Good
Posted on 1.8.2023
The location is not good, the room is spacious, the decoration is good, the room is clean, the bedding is OK, and the sound insulation is acceptable. The hotel is a converted office building. The hotel elevator is shared with the company in the building, the people are mixed, the hygiene is poor, and the front desk is not easy to find. The seats in the breakfast restaurant on the 23rd floor are not matched with the hotel beds, which may be due to the peak season, and it is overcrowded. The buffet variety is OK, but the quality is not good.
Original TextTranslated by Google
Response from Property: Dear Xiaoge family, hello~ We are very sorry for giving you a bad stay experience because we did not meet your five-star standard. Some situations that occurred during your stay are our responsibility. We are very sorry to disappoint you. Thank you for pointing out the shortcomings in our work in your busy schedule. It is with your supervision and encouragement that we will continue to find problems, correct them, and make continuous progress and improvement. Please believe that this is not a reflection of Xiaoge's usual service level. I hope there will be opportunities to continue to serve you. Let Xiaoge use practical actions to prove that we can do better, and under your supervision, we will get better and better. I apologize to you again and sincerely look forward to your visit again.