Hotel Hyundai by Lahan Mokpo

I spend the night over the weekend or breakfast buffet is very crowded. It is very hard to secure a table during the busy hours. The rooms are too old, especially in the bathroom. I feel like this place needs a renovation.

We had a wonderful stay at Hotel Hyundai. It is a luxurious hotel with a comfortable bed and a beautiful view of the Mokpo Bridge from our room. The staff were friendly and helpful throughout our stay. Another big plus for travellers with a car is the plenty of parking spaces available at the hotel. Overall, a very comfortable and enjoyable stay, and we would be happy to stay here again.

Hotel itself was clean and quiet. In addition, the view was great for both sides. We stayed in ondol room with mountain view, but mountains were far and we could enjoy the view of surrounding area. We used taxi for transportation to restraurants, cable car, and museum. Since the hotel is in Youngam area while most tourist destinations are in Mokpo area, you need to plan wisely. Nonetheless, it was very satisfactory as a whole.

I stayed here for family trip. Good customer service. They got us free room upgrade to ocean view.

It is hard to recommend this hotel for tourists that this hotel is engaged in workers of shipyard. Building is old and required remodeling for customers.

I spent three days so full, including Wando, Ttangkkeut Village, Haenam, and Yudal Mountain… I love the location where you can travel easily to an island close to an hour away!

Review for Lahan Select Gyeongju Rating: ★★☆☆☆ While Lahan Select Gyeongju offers comfortable accommodations and a convenient location, my overall experience was significantly impacted by serious issues with the dining service during my stay, particularly on 28 January 2025, and the following morning. Dinner on 28 January 2025 On the evening of 28 January, we planned to dine at The Plate restaurant, only to be informed upon arrival that reservations were required and that the restaurant was fully booked. Unfortunately, this crucial information was not shared during check-in, leaving us unprepared to make alternative arrangements. With two small children who were already hungry, we had no choice but to dine at the 338 restaurant. However, the experience was disappointing, as this venue felt more like a department store food court than the high-end dining experience we had anticipated. After feeding the children, we returned to reception to inquire about alternative dining options. I was informed that room service was the only other choice, but upon returning to our room, we discovered that the room service menu was identical to the 338 restaurant’s menu, offering limited variety. To add to our frustration, we considered visiting the Strike Pub only to learn that it was closed, further limiting our options. Additionally, communication with room service and reception proved challenging as no staff seemed to have adequate English proficiency. While I understand we are in Korea, I believe a reputable hotel chain like Lahan should provide multilingual support for international guests. The Breakfast Experience The next morning, we faced yet another disappointing situation. When we arrived at The Plate restaurant for breakfast, we found an unacceptably long queue of approximately 80 people. Despite arriving early, the restaurant’s 274-seat capacity was clearly inadequate for a hotel with over 1,200 guests, leaving us with no choice but to skip the breakfast we had prepaid for. Instead, we left the hotel to dine at a nearby McDonald’s, which was far below the standard we expected from a high-end property. Comparison with Industry Norms In the hospitality industry, the standard ratio of restaurant seating to total guest capacity is between 40-60%. This ensures that most guests can dine comfortably, even during peak times. For a hotel like Lahan Select Gyeongju, which can accommodate approximately 1,200-1,300 guests, the restaurant should ideally have: • 40% seating capacity: ~516 seats. • 60% seating capacity: ~774 seats. However, with only 274 seats, the restaurant covers just 21% of the hotel’s guest capacity—far below the industry norm. This inadequacy leads to long queues, overcrowding, and a frustrating dining experience for guests. Positives: • Clean and comfortable rooms. • Convenient location. Negatives: 1. Inadequate restaurant capacity: The seating falls well below industry standards, making it impossible to serve all guests efficiently. 2. Poor communication: Critical information, such as the need for dinner reservations, was not shared during check-in. 3. Limited and underwhelming dining options: The 338 restaurant did not meet expectations for a high-end hotel. 4. Language barriers: Communication challenges with reception and room service staff made the experience even more difficult. 5. Unavailability of alternatives: With The Plate fully booked, Strike Pub closed, and a limited room service menu, dining options were severely restricted. While the accommodations met expectations, the dining experience during my stay was deeply disappointing and fell far short of industry standards. I hope management will take these concerns seriously and make improvements to provide a better experience for future guests.

The hotel is very clean and modern but bit far from the Mokpo city

Good!