Best Western Plus Congress Hotel

Overall, the hotel did not live up to expectations. The hotel is located in the very center. Very nice hall, everything is clean and very stylish. The territory is looked after very well, in the evening they clean the pool area, vacuum, etc. Breakfasts are a solid 5! The room itself is already quite tired. The window in our room overlooked the wall of another building, which you can almost reach with your hand. But the bed linen is good. The pillows and mattress are comfortable. As for the recreation area with the pool. We were very surprised that they did not let us in with berries! We had raspberries and blackberries with us. They said that you can't bring your own food, only order something in their restaurant. But they don't have berries! Of course, we didn't understand this, but they took the berries from us. Also, there are a lot of people in the pool, because you can come "from the street" and buy a ticket to the pool. In general, for this price you can find a better option. We will definitely not go there a second time.

The hotel is a chain hotel and maintains the image of a chain hotel. I asked in advance to set up a bed for the child and a high floor, everything was done without additional charges. Breakfast is standard, but it’s strange that an omelet is fried for an extra charge. It would be interesting to come back in the summer and see the pool area.

Located in the center, the rooms are cleaned well, the breakfast is a decent choice, the pool is pleasant, but the staff in the lobby seems to be friendly, but not helpful, the waiter in the restaurant is generally disappointed, does not know the wine list, asked if there was semi-dry wine, they said there was, but they brought dry , asked for white, brought red, at the bar asked what they could do quickly, the answer is - look at the menu .. how much does a cappuccino cost, also look at the menu .. strange, it seems like they should try to earn money, but somehow everyone is without enthusiasm, the overall impression is positive, but the service is not up to the expected in the chain hotel.