hanshuizibi
June 13, 2024
The hotel facilities are OK, and the price/performance ratio is good. However, except for the handsome lobby manager at the front desk, the service attitude of other front desk staff is not very good. We rushed back to the hotel in the rain late at night, and the front desk refused to give us the key to change clothes in the room (we asked them to clean the trash can in the morning, but they took the key away). They insisted that we did not book the order for that night. After tossing and turning to find it for a long time, they did not take the initiative to apologize. After checking out the next day, I sat in the lobby to rest, and the same staff did not say a word to us. They asked us if we had checked out and returned the key. The experience was too bad...
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