Guest User
July 6, 2024
Arrived 23rd June for 10 nights, booked premium sea view room. Arrived at about 1.30 pm but room not ready, no problem just went in for lunch and then got checked in. On first impression with room 559 I was not impressed with the view as it seemed more like a side view as there was an adjoining section of the hotel right next to our balcony which mean no sea view from the right hand side. I went to reception and they checked and said it would be the next day, which I accepted. We moved to room 513 at 4.30 and it went very smoothly with the handover of keys and the help of a porter, well done to the wonderful receptionists. The view was much better and I was pleased with the the view which was very similar to several posts I had seen on Trip adviser. Our Room Attender, Symela, was absolutely excellent, such a pleasant lady and extremely good at her job. Tamara the Guest Relations lady was brilliant and sorted out our booking of The Asian Speciality Restaurant which was really nice and a lovely experience, as was the Italian. Buffet Dining experience was pretty good and although a little bit limited in choice it was well presented, cooked and hot enough mostly. I would have liked more choice of fish but having said that there was unidentified fish on a few occasions which was nice, tasted a bit like trout and 1 night a full salmon was there to help yourself. Staff there were pleasant and greeted us in on each occasion. Bar staff were great, especially Bidulp, Theo and Mijaik (??). First gin and tonic of the holiday was lovely and on that first night I had a few drinks of various kinds which tasted good. I was surprised that I felt so well the next morning lol. I did however quickly come to realise that the measures are not that big, some measured but not to the top, other times free flowing (best). If you want to feel like you've had a drink, ask for a double. Cocktails were good and although not branded were very nice, especially, Margarita, Brandy Alexander, Tequila Sunrise to mention a few. Pool area was nice but for us we went on the grass which was a little more chilled. We never had a problem getting sunbeds at any time of the day and struggled to see many with reserved on, so don't worry about that unless you want to be first row at pool. Snack bar was nice and you could actually have hot foot at the Little Italy restaurant near the pool during the day. Entertainment at night was pretty good and on 3 nights excellent but then we like guitarists and singers, especially the reggae and rock nights, met our requirements fine but younger people may not be so happy, so go to the pool bar area which is little bit more lively, especially when Chris Andre was on (who was very talented). All in all a good holiday. I do think the management should consider supplying cushions on sunbeds to make their guests stay on them more pleasant but other than that no much to moan about, so well done Leonardo Plazza! I think we must remember