MU Hotel Jiaoxi Reviews
MU Hotel Jiaoxi
No.1 Jiankang Road, Jiaoxi Township, Yilan, Taiwan, 262601, ChinaView Hotel Details
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MU Hotel Jiaoxi Guest Reviews
4.7/5
Amazing
108 review
Verified reviewsLocation4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(108)
Positive reviews(108)
Reviews with photos/video(36)
Friendly owner(26)
Relaxing hot springs(13)
Great location(8)
Many amenities(7)
Perfect for families(6)
Tasty dinner(6)
Would stay again(5)
Delicious buffet(4)
TravelPro
Hill Deluxe Reserve Patio Double Room
Stayed in Dec 2023
Couples
8 review
Outstanding
Posted on Dec 3, 2023
Hotel very new, the “residence” has bigger rooms and is quieter. I don’t think the inconvenience is that big a problem, the peace and quiet is better
The onsen tub is large and the room is very spacious and new
All great
Response from Property: Dear guest:Thank you for visiting Jiaoxi Hanmu Hotel. Thank you very much for your support and love for the hotel. We hope that we will have the opportunity to serve you again soon. We look forward to your visit!Best regardsMU JIAO XI HOTEL
Anonymous User
Breeze Superior Patio Double Room
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Jan 6, 2024
Very good
Guest User
Hill Deluxe Reserve Patio Twin Room
Stayed in Dec 2023
Family
15 review
Amazing
Posted on Dec 28, 2023
Great room, service, cleanliness. Terrible food.
Response from Property: Dear guest:Thank you for visiting Jiaoxi Hanmu Hotel. Thank you very much for your support and love for the hotel. We hope that we will have the opportunity to serve you again soon. We look forward to your visit!Best regardsMU JIAO XI HOTEL
Punwarin
Breeze Superior Patio Double Room
Stayed in Jul 2023
Family
16 review
Amazing
Posted on Aug 2, 2023
Very good location and opposite hotel have very Delicious restaurant 🐷❤️
Response from Property: Dear guest:Thank you for visiting Jiaoxi Hanmu Hotel. Thank you very much for your support and love for the hotel. We hope that we will have the opportunity to serve you again soon. We look forward to your visit!Best regardsMU JIAO XI HOTEL
Ming Hei
Breeze Superior Patio Double Room
Stayed in Apr 2023
Couples
2 review
Outstanding
Posted on Apr 12, 2023
The hotel room is perfect, there is a grant onsen pool inside the bath room enough for two adults using the onsen pool at the same time.
Response from Property: Dear guest:Thank you for visiting Jiaoxi Hanmu Hotel. Thank you very much for your support and love for the hotel. We hope that we will have the opportunity to serve you again soon. We look forward to your visit!Best regardsMU JIAO XI HOTEL
Guest User
Breeze Superior Patio Double Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Sep 2, 2024
The hotel has rich facilities and excellent service. There is also a high-end private car to pick you up. You can relax in the hotel for two days and one night. It is not one of the best hotels in Jiaoxi, especially the guy at the counter who is responsible for driving the private car. I give full marks for the service. Will definitely stay again!
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我是傑瑞
Spring-Japanese Superior Reserve Patio Family Room-Twin
Stayed in Aug 2024
Family
8 review
Very Good
Posted on Aug 28, 2024
1. It is really surprising that a hotel with high-end appeal makes guests wait until close to 5 o'clock to check in. We delayed check-in by 2 hours, but we were told that we could compensate for 1 hour of check-out. Hmm... Am I not good at math? 🙀
2. In order to prevent the children from affecting other guests, most families with children are arranged to stay in the hotel building. However, most of the hotel's functional facilities are in the main hotel, which makes people feel inconvenient!
3. Some service staff may need more training, otherwise the lack of manpower will not make people feel that the hotel staff are professional and smiling😊
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Guest User
Wood Superior Room
Stayed in Jul 2024
Family
4 review
Amazing
Posted on Jul 17, 2024
The breakfast meals are exquisite, diverse and amazing.
The room has a large dressing room, which is very spacious.
The decoration texture is natural wood color, and the lighting is dark (to create an atmosphere?)
Overall, if you come to stay on weekdays, the price is relatively affordable and the CP value is relatively high.
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CHANG CHIEHYU
Breeze Superior Patio Double Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 23, 2024
I forgot to take away the swimming ring I bought at the swimming pool. The hotel called me right away the next morning. It was really considerate and I really like everything here. I will definitely stay here again next time
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Karc.tus
Breeze Superior Patio Double Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on Jun 3, 2024
The hotel is located in Jiaoxi, close to Tangweigou Hot Spring Park, and there are many shops selling Yilan specialties nearby. The hotel also has many facilities for guests to use, such as a gym, swimming pool and game room.
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Pin-yu
Breeze Superior Patio Twin Room
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Jun 10, 2024
This is a must-stay hotel when visiting Yilan. There are many recreational facilities for children.
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Guest User
Wood Superior Room
Stayed in Mar 2024
Family
10 review
Outstanding
Posted on Apr 3, 2024
The staff are professional and courteous. The outdoor hot spring pool and swimming pool are very good. Children like it very much. It is well-equipped and parent-child friendly. There are many choices for breakfast. It is also convenient to Jiaoxi Street. It is recommended to stay here.
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清醒的人最荒唐
Breeze Superior Patio Double Room
Stayed in Mar 2024
Couples
12 review
Outstanding
Posted on Apr 2, 2024
It's a pretty good hotel. The hot spring is great. It's big. The bed is pretty good. The location is very convenient. The only drawback is that the lobby has a smell and no fragrance. The price is too expensive! I feel like I can live in a better place at the same level.
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greg chou
Hill Deluxe Reserve Patio Twin Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 7, 2024
Suitable for family travel
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希敏
Spring-Japanese Superior Reserve Patio Family Room-Twin
Stayed in Aug 2024
Family
8 review
Amazing
Posted on Sep 9, 2024
It was after 4 pm and we couldn't check in. After waiting for about 10-15 minutes, it was still acceptable.
If you want to eat their buffet, you may think again, it’s just average. When I went to get the steamed fish, the waiter wore thin gloves and took out the steamed fish on a porcelain plate with soup from the hot steamer. Because it was very hot, she quickly threw it to my tray. At that moment, I I thought that the soup would definitely splash on my hand, but luckily it didn't and only splashed on the tray. But the next second when my mother took it, she was splashed, her hands were red, and the waiter was also frightened. She only said sorry, and my mother just asked the waiter to bring her a tissue. Restaurants need to strengthen employee training and protect employees. They should provide them with anti-scalding handles. If a customer is scalded, they should at least take out an ice cube, right?
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Response from Property: Hello dear distinguished guests:
Thank you for visiting Jiaoxi Hanmu Hotel, and thank you for your valuable feedback. We apologize for the bad experience you had during this stay. We have immediately reported your comments to the relevant departments. Thank you again for your reminder. Thank you for urging us to make more and more progress. We still hope to have the opportunity to serve you again.
Wish you good luck and peace
Jiaoxi Hanmu Hotel
MU JIAO XI HOTEL