Yining Beauty Hotel (Liuxing Street Scenic Area Branch) Reviews
Yining Beauty Hotel (Liuxing Street Scenic Area Branch)
No. 19 Feijichang Road, Yining, ChinaView Hotel Details
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Yining Beauty Hotel (Liuxing Street Scenic Area Branch) Guest Reviews
4.6/5
Very Good
276 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(276)
Positive reviews(269)
Reviews with photos/video(48)
Convenient location(34)
Delicious breakfast(33)
Large rooms(23)
Easy to get around(20)
Close to airport(10)
Many amenities(8)
Has rooms for families(6)
Perfect for kids(6)
Negative reviews(7)
Note11thai
Business 2-bed Room
Stayed in Nov 2023
Family
17 review
Very Good
Posted on Jan 17, 2024
Value of money the hotel provided basic amenities. Front desk was informative. Hotel lobby comes with modern style decoration, high ceiling, and huge chandelier. Once comparing lobby with rooms, I felt the room was a bit old fashiin, however it's ok.
Response from Property: Dear guest, thank you very much for your evaluation. The hotel is built according to luxury hotel standards, and many guests also appreciate our spacious lobby. Our room decoration style belongs to the elegant and comfortable type. The decoration and furniture are standard equipment for 5-diamond hotels. It is a great honor to receive your appreciation, and we look forward to your next visit.
Anonymous User
Business Suite
Stayed in Apr 2024
Couples
10 review
Outstanding
Posted on May 3, 2024
Very good hotel, very cost-effective, the room is quite comfortable to live in. Especially the self-service laundry room on the second floor, which was impressive and had a good experience.
Original TextTranslated by Google
Response from Property: Dear guests, Xiaomei is very happy to receive your recognition. The decoration and environment of the hotel are built according to standard V, which is luxurious and elegant. Various high-end room types are available for VIPs with different needs to choose from, so that you can live in peace and comfort. This year, a self-service laundry room was added, which is spacious and bright. Thank you for your appreciation. We always maintain our enthusiasm for work and provide you with more considerate service and warmer care. We look forward to your visit again!
Guest User
Business Queen Room
Stayed in Feb 2024
Family
7 review
Outstanding
Posted on Feb 16, 2024
The hotel is very clean and spacious. It is very comfortable and satisfying! It is very close to Liuxing Street, more than one kilometer walk. It was Valentine's Day and gave an unexpected surprise. The king-size bed room was decorated with balloons and colorful lights, and bath towel swans. It was very thoughtful and warm!
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy and blessed to receive your recognition. I hope that our dedication and enthusiasm can bring warmth to your trip. Thank you from the bottom of my heart. We will continue to improve and work hard to provide you and every friend who comes to the store with more thoughtful services to make you feel at home. It is lucky to meet you on this special holiday. I wish you a happy New Year and all the best. I look forward to seeing you next time.
Guest User
Business Queen Room
Stayed in Dec 2023
Business travelers
5 review
Outstanding
Posted on Dec 23, 2023
The price is also very reasonable. I chose this hotel because I saw good reviews online. The hotel is newly decorated, with complete facilities and equipment, a good environment, a large room, and clean and tidy hygiene. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your five-point praise. Xiaomei is committed to 100% effort and wholeheartedly serving every guest. The hotel is built according to the 5 standard, and the room area, equipment and facilities are equipped according to the corresponding level. In addition, we are more careful about the hygiene standards and daily maintenance, and we are willing to provide you with a better stay experience. We sincerely welcome you to visit again.
Guest User
Business 2-bed Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 3, 2024
After checking in, I felt warm and thoughtful at this hotel. It is a 10-minute walk from Liuxing Street. There are various restaurants and food on the way. I booked it temporarily in the afternoon and checked in at night. The room was very good. I had to take the train in the morning, so I discussed with the hotel whether breakfast could be served 15 minutes earlier. The manager arranged it very well. Thank you for the arrangement.
Original TextTranslated by Google
Response from Property: Dear guests, I am very happy to receive your recognition and praise. It is also a wonderful and happy thing for us to meet you during this happy May Day holiday. Providing warm and enthusiastic service to every guest who comes to our store is the wish that every partner is committed to pursuing. In the warm and blooming May, I am looking forward to seeing you again.
Guest User
Business Queen Room
Stayed in Apr 2024
Family
16 review
Amazing
Posted on Apr 24, 2024
The room is very big ~ The lobby is luxurious, the location is good, the downstairs is very lively, the shower water is big, the breakfast is rich, it is a product of a big hotel, especially the beef noodles, there is so much meat that it seems like it is in a restaurant outside hhh, and there is very fragrant fresh milk (the kind with milk skin), but I have a small suggestion, the things with price tags in the room can be there but not too many... There are prices on the magic cube, I don't really understand 😂😂😂
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your suggestions and praise. We aim to use the most authentic ingredients for breakfast, so that every guest can eat comfortably and at ease. In addition, the room provides three kinds of paid consumer goods, namely small bags of tea, playing cards, and 1.5L bottled water, with the highest price not exceeding 10 yuan. This is also the room ratio we have comprehensively inquired about customer needs. In addition, the room cube you mentioned is provided free of charge. If you want to buy it, you need to pay the public price. Sincerely thank you for your thoughtful comments on Xiaomei. The whole family of Meijing welcomes you to come again.
Guest User
Business 2-bed Room
Stayed in Sep 2023
Couples
75 review
Outstanding
Posted on Sep 17, 2023
The hotel is nice, bright and clean, with warm service, rich breakfast, large parking lot (but not free, 10 yuan per night), and a higher floor to overlook the city. It is about 1 km away from Liuxing Street, and the century-old ice cream shop tastes great.
It is recommended to take a taxi to Kazanchi, as there are many people there and parking is difficult.
Original TextTranslated by Google
6/12
Response from Property: Dear guests: Hello! Thank you very much for your likes and recognition. Our rooms are built according to Standard 5. Clean and spacious is the most basic stay experience that the hotel is committed to giving every VIP. In addition, we are adjacent to the Han Princess Memorial Hall and close to the Liuxing Street Cultural Square, less than 1 km away, with convenient transportation. We will continue to explore more possibilities, just to let you get a better experience and relaxation here. Xiaomei sincerely looks forward to your visit again.
Guest User
Parent-child Room
Stayed in Sep 2023
Family
18 review
Outstanding
Posted on Sep 27, 2023
The wontons and noodles for breakfast are very good. It is very close to Liuxing Street. I personally think it is more fun than Kazanqi.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Your affirmation is the greatest encouragement and support to us. We are honored to receive your praise. We will continue to maintain our original intention of customer first. Xiaomei will definitely show you a better self and look forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Sep 2023
Friends
55 review
Very Good
Posted on Sep 19, 2023
The hotel facilities are relatively new and the location is convenient. It is very close to Liuxing Street and there are many delicious restaurants around. The room is large and clean, and the service is very thoughtful. However, parking needs to be paid, and the fee is not high.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing Meijing Hotel. Xiaomei is very happy to receive your recognition and praise. Our growth is inseparable from your support and encouragement. Xiaomei sincerely looks forward to your visit again and wishes you a happy life, peace and joy!
Anonymous User
Business Queen Room
Stayed in Sep 2023
Couples
45 review
Amazing
Posted on Sep 18, 2023
The hotel is located at the intersection of Airport Road and Jiangsu Road in the old city, more than ten minutes' walk from Liuxing Street. The hotel has a wide variety of breakfasts, which is better than some local five-star hotels. The welcome fruit is perfunctory, with only a few small tomatoes and two small cups of yogurt. The receptionist is not very friendly and is not warm to the guests. The city view outside the room window is blocked by the high-rise buildings in front. When taking a shower, you cannot use hot water at the washbasin at the same time, otherwise the bath water will immediately become cold. But the overall experience of the hotel is acceptable, which should still match the four-star level.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Meijing Hotel. We are very sorry that you were not very satisfied with your stay. All the rooms in the hotel are located on the 9th to 15th floors with wide views. Each room has at least two windows and can enjoy a very intuitive view of the city. We are very sorry. If you are not satisfied with the room type, you can contact the 24-hour front desk as soon as possible to adjust the room type of the same level. Because the existing rooms are relatively tight, if they are fully booked, there is no room to arrange a free upgrade for you. I bow to you again to apologize. Xiaomei is looking forward to your next visit and will do her best to meet your needs.
Guest User
Business 2-bed Room
Stayed in Feb 2024
Family
22 review
Outstanding
Posted on Feb 19, 2024
Very good hotel, with new and complete facilities, delicate and elegant decoration, moderate size of the room, comfortable and stress-free, rich and colorful breakfast, high cost performance, convenient transportation, recommended for travel and business. I won't post the pictures, just go and experience it yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you sincerely for such a detailed description and evaluation. We will continue to improve and provide more thoughtful services to you and every friend who comes to the store to make you feel at home. I am glad to meet you in this auspicious festival. I wish you and your family a happy New Year and a prosperous career. Xiaomei looks forward to seeing you next time.
Lvsedabaisha
Parent-child Room
Stayed in Jul 2023
Family
14 review
Very Good
Posted on Oct 11, 2023
We stayed at Yining Meijing Hotel for six days and five nights during the peak tourist season. The location is good. It is in the center of Yining and very close to Liuxing Street. The hotel lobby is good, spacious and bright, and has a relatively large atmosphere. There are bright windows on both sides of the parent-child room. The room is relatively large and fully equipped, which is very suitable for parent-child travel. The hardware of the hotel is generally good. But the software of the hotel is really not good. First of all, the hotel has no doorman. All the luggage of the hotel is handled by the tourists themselves. There is only one security guard in the hotel lobby responsible for luggage security. There is no place for tourists to rest in the huge lobby. There are no sofas, chairs and coffee tables, let alone places for tourists to drink water. There are many problems in hotel management. Systems and procedures should be formulated and improved. Because the room we booked is with breakfast, when we checked in, we asked the receptionist at the front desk of the lobby. If we can't eat in the restaurant in the morning due to the one-day tour time, how to solve it, the receptionist replied that it can be packed and taken away by the restaurant staff during the restaurant opening hours. Because we set off early in the morning a few days ago, we didn't pack breakfast; but one night we found that there were many packed breakfasts for the next day on the bar counter in the front lobby, so we asked the front desk receptionist what these plastic bags were? The receptionist replied that we could just tell the front desk staff, but we didn't know and didn't enjoy the free breakfast for several days. On the morning of the day we left, during the dine-in business hours, when we took away breakfast, the restaurant staff said we couldn't take it away, but after coordination by the front desk staff, we were given breakfast. On the second day of our stay, after the room was cleaned, there were no toiletries, and only a small roll of toilet paper was given. We were a family of three. In general, the standards were very inconsistent, and the implementation of the system and procedures was very inadequate.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you very much for choosing to stay at Meijing Hotel with your family. Xiaomei is very touched to see your thoughtful and detailed comments. First of all, I am very sorry that you were not very satisfied with your stay. Xiaomei, on behalf of all the staff, expresses her sincere apologies to you with great regret. Secondly, Xiaomei will respond to your suggestions and questions. The 2nd/4th/6th pictures shown in your pictures respectively have the sofa lounge area provided by our lobby. In the 4th and 6th pictures that are worth recommending, behind the marble background wall is our 245-square-meter lobby bar dedicated lounge area, which not only provides free tea, but also has a book bar and computers for use. You can move here for meeting or waiting. In addition, regarding the breakfast issue you raised, the director of our relevant department attaches great importance to it and strictly requires our reception colleagues to think of ways to solve customer problems during the customer service process, and provide more convenience and choices for all guests to stay and travel. In the future, we will also focus on training employees to be more attentive in communication and make more improvements, thinking of what you think. In addition, the replenishment of toiletries will be more complete and careful. Thank you again for your opinions. The whole family of Meijing Hotel bows to you and thank you. We look forward to your visit again to witness our progress. May your family be happy and safe!
Anonymous User
Business Queen Room
Stayed in Aug 2023
Family
16 review
Outstanding
Posted on Sep 3, 2023
This is a surprising hotel during my trip to Xinjiang. The room is new and clean. I booked a family room with a small tent and rocking horse that the kids like very much. There is a big bed and a single bed. It is very spacious. I woke up in the morning and found that I could see the snow-capped mountains in the room. It was a surprise.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing Meijing Hotel. Xiaomei is very happy to receive your recognition and praise. Our growth is inseparable from your support and encouragement. Xiaomei sincerely looks forward to your visit again and wishes you a happy life, peace and joy!
JazzSky🎧🐯
Business 2-bed Room
Stayed in Jul 2023
Family
32 review
Outstanding
Posted on Oct 3, 2023
I stayed here with my kids during the summer vacation. The hotel room is quite big, the facilities are satisfactory, and it is close to Liuxing Street, so it is OK to stay for one night during the trip.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and affirmation. The hotel is conveniently located, very close to the airport and Yili's local folk attractions. We look forward to your visit again and wish you a happy life and a good mood every day!
Guest User
Business 2-bed Room
Stayed in Jan 2024
Business travelers
13 review
Posted on Jan 12, 2024
It's really bad. I travel all over the country and Xinjiang every month and stay in hotels everywhere, but I have never seen such bad service. When I checked in, the waiter had a sullen face, as if I owed her money, and she didn't answer any questions. I paid for business travel in advance, and she directly said that a deposit of 500 yuan was required, which is the highest deposit I have paid in the country. I asked why it was so high, but she ignored me and had a sullen face. After I paid the money and gave me the room card, she didn't tell me where to have breakfast. She didn't reply even after I asked for a long time. The exaggerated thing is that when I checked out, she refunded me more than 200 yuan of deposit. I said I paid a deposit of 500 yuan, and then she verified a lot of things, gave me a blank paper, and asked me to sign my name first. I signed on the blank paper, and you signed it. How could I know what was written on it? You just wrote an IOU or something on it, and I signed it indirectly. While I was questioning, they wrote a deposit of 500 yuan. I paid the deposit and signed the deposit slip. I signed some unknown document of the hotel with all my information. I signed a blank paper document to get the deposit back. What's going on? I got the deposit back only after signing all these words. This operation shocked me. The hotel has too many operations, which makes people think a lot. The front desk collected a deposit of 500 yuan from me, but I didn't know that I was charged so much deposit when I checked out. I had to sign all kinds of words to get the deposit back, and they suddenly asked me to sign something that didn't say anything. I don't know if it was intentional or if there was really a problem with the service.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the unpleasant accommodation experience you have brought to us. We sincerely apologize for the problems you have reported. Regarding the service attitude problem you mentioned, we have communicated and understood with the relevant staff. Her answer to your inquiry may be rather rigid and stereotyped, and she cannot explain it to you very tactfully, let alone give you a satisfactory answer. In this regard, we have criticized this colleague. For problems that cannot be handled, you should seek help from the on-duty leader in a timely manner. In addition, we will strengthen the training of employees, improve their smiling service awareness and communication skills, so that every guest who comes to the store can feel our enthusiasm and professionalism. Regarding the deposit, there are notes in the order charge details interface, including the specific amount of the corresponding room type. This pre-authorized deposit will be settled and returned by the original route when you leave the store. It is a deduction after the consumption confirmation is completed, and it is not actually directly transferred to the hotel account. If you do not incur additional consumption or damage during your stay, we will complete the pre-authorization, and the pre-authorized deposit will be refunded in full by the original route. It is also relatively safe and worry-free. Among them, when you check out, you are asked to sign on a blank paper. This is a serious mistake in our work. The colleague on duty misread the deposit amount you actually paid, which led to the manual refund of the deposit, and the mistake also caused more tension. The original intention was to save your time to catch up with your trip, but a serious common sense error occurred. Our general manager also attaches great importance to this. We have reminded the manager of the regular meeting and taken relevant measures to ensure that similar problems will not occur again. We will take every guest's feedback seriously and take effective improvement measures to improve our service quality. I hope you will give us a chance and hope to provide you with a better service experience. I apologize to you again and thank you for your attention and support.