Ruiyang Crown Hotel

Ruiyang Crown Hotel Reviews

Ruiyang Crown Hotel

No.34 Lane 4, Sidalin Street, Yining, ChinaView Hotel Details
Ruiyang Crown Hotel
Ruiyang Crown HotelRuiyang Crown HotelRuiyang Crown Hotel
Check available rooms for your travel dates
We Price Match
1 night

Ruiyang Crown Hotel Guest Reviews

4.4/5
301 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
Filter by:
Sort by:
All Reviews(301)
Positive reviews(279)
Reviews with photos/video(32)
Easy to get around(30)
Classy environment(26)
Great value for money(26)
Tasty food(14)
Friendly front desk staff(12)
Located downtown(10)
Shower difficult to use(9)
Convenient for shopping(7)
Negative reviews(22)
See Kuen
Discount Standard Room
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 8, 2024
Excellent location. Served Chinese style breakfast.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your stay experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
Sven56
Executive Single Room
Stayed in Sep 2023
Solo travelers
5 review
3.5/5
Posted on Sep 19, 2023
Facilities need a better maintenance, no English service, breakfast below Chinese standard for hotels of this category. Good location for nearby restaurants, including Uygur street food
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your stay experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
Guest User
Discount Standard Room
Stayed in May 2024
Family
3 review
2.5/5
Posted on May 5, 2024
Outdated equipment, poor front desk service
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of the hotel. The front desk department has provided training and punishment on duty for the problem you mentioned. Thank you for your understanding.
Guest User
Discount Standard Room
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 31, 2024
This is a very good hotel, with large rooms, complete facilities and good quality facilities. Although it is a bit old, it is definitely worth the price. The girl at the front desk is very beautiful, dignified, gentle and elegant, and the service is very standardized and polite.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of the hotel in your busy schedule. Your evaluation is a motivation for us. We will serve you more diligently and your opinions and suggestions will be fed back to the leadership in a timely manner. You are welcome to visit us again. Thank you!
Guest User
Discount Standard Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 9, 2024
Although it is an end room, the size of the room is satisfactory. There is a window to see the scenery. The sanitation is also good. The breakfast is OK and filling. The waiter is very friendly.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Alicema1130
Discount Standard Room
Stayed in Apr 2024
Family
16 review
3.0/5
Posted on May 1, 2024
It's just like that, an old hotel with a good location, and everything else can only be described as average. The breakfast was not very good, and many dishes were a bit cold.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of the hotel in your busy schedule. Your evaluation is a motivation for us. We will serve you more diligently and your opinions and suggestions will be fed back to the leadership in a timely manner. You are welcome to visit us again. Thank you!
Guest User
Executive Single Room
Stayed in Mar 2024
Business travelers
4 review
2.7/5
Posted on Mar 25, 2024
The room facilities are old, the shower facilities are unusable, and the shower head is severely clogged. After a simple shower, I almost slipped when I went out. When I lowered my head, I saw water all over the floor. The experience was poor. It is not worth the 300+ in March. house price
Original TextTranslated by Google
Response from Property: First of all, I would like to sincerely apologize to you. The problem you reported has been notified to the relevant departments and has been resolved. We hope for your understanding.
Guest User
Discount Standard Room
Stayed in Jan 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Very good, convenient for travel
Original TextTranslated by Google
Response from Property: Thank you! Your comments are the best affirmation and encouragement for our service. At the same time, we are also honored to provide you with the best service and look forward to your visit again!
Xiaodelan、
Discount Standard Room
Stayed in Mar 2024
Business travelers
10 review
2.5/5
Posted on Mar 18, 2024
The front desk staff had poor attitude and professional skills. They frequently changed rooms many times. The experience was terrible. They said they wanted a quieter house on the side of the road. They changed it and stayed there for only one night. The next morning they were told that the room needed repairs. I was asked to change rooms and move things around. It showed that I didn't recognize my service attitude at all. I will not go there again, let alone recommend others to go.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, I deeply apologize to you. Secondly, I hope you can make an objective evaluation. The real situation has been implemented and it is not consistent with what you said. You booked a special standard room, and the staff upgraded you to a business standard room for free. , the waiters will help you change rooms and move things throughout the process.
Guest User
Discount Standard Room
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Hygiene: good good good good good good good good good good good good Environment: good good good good good good good good good good good good Service: good ...
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your stay experience! The hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again!
Guest User
Deluxe Single Room
Stayed in Feb 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
I ordered it for a friend and I am very satisfied with it. The price is affordable and the service attitude is very good. I look forward to coming back next time.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and sharing your stay experience! The hotel is committed to providing you with a friendly and thoughtful stay experience! Sincerely look forward to your visit again!
逍遙行者
Business Standard Room
Stayed in Aug 2023
Other
15 review
3.7/5
Posted on Aug 4, 2023
Shadian is located in the city center. It's not a good idea to walk to Liuxing Street. It has special features for eating, drinking and entertainment, making it suitable for tourists. The hotel is clean and hygienic. It is recommended to stay.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Discount Standard Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2023
The hotel is located in the city center and is convenient for travel. It is very convenient to go to Wuxing Street and Kazanqi Folk Village. It is also very convenient to get to the airport, which takes less than a quarter of an hour. The room was nice, clean and quiet. The service attitude at the front desk of the hotel is also very good. Satisfied, all five stars.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of the hotel despite your busy schedule. Your evaluation is a motivation for us. We will serve you more diligently. Your opinions and suggestions will be fed back to the leadership in a timely manner. We welcome you to visit us again. Thank you. !
Vera-007
Deluxe Single Room
Stayed in Jul 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Aug 15, 2023
This hotel is one of the best hotels I stayed in during my recent trip. From the moment I stepped into the hotel lobby, I was deeply attracted by its luxury and sophistication. First of all, the service attitude of the hotel is very good. The staff is warm and friendly, always willing to help and provide suggestions. Whether at the front desk or in the restaurant, they always greet guests with a smile, making people feel at home. Moreover, they are very attentive to the needs of guests and always meet our requirements in time. Secondly, the hotel room is very comfortable. The room is very elegantly decorated, and the furniture and bedding are also of high quality. The facilities in the room are all available, whether it is air conditioning, TV or bathroom supplies, they are all first-class quality. Moreover, the soundproofing of the room is very good, I can hardly hear the noise outside and can enjoy a peaceful rest. Most importantly, the environment of the hotel is very beautiful. It is located in a picturesque place, surrounded by mountains and waters, and the air is fresh. There is also a beautiful garden in the hotel, where I take a walk every morning to feel the beauty of nature. Overall, I was deeply impressed by this hotel. It not only provides high-quality services and comfortable accommodation, but also makes me feel the warmth of home. If you are looking for an elegant and comfortable hotel I highly recommend this hotel. You will not be disappointed.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point praise! Every hotel has their sweet and warm memories. I hope Ruiyang Crown Hotel will be the warmest and most unique one in your memory! Come back often and wish you: well!
Zhiwuxin
Business Standard Room
Stayed in Jun 2023
Friends
111 review
1.5/5
Posted on Jun 20, 2023
The hardware facilities are in line with the star rating. The lobby lights are dim, the room lights are even dimmer, the facilities are old, and the smell is strong. It is difficult to find an outlet. It seems that the hair has not been changed and washed in several years. The yellow color is filled with a strong smell of brain oil. , the bathroom layout is narrow, the water smells bad, the bath water is hot and cold, the shower head is really wet, and it is very noisy to receive multiple tour groups. At 8:30, we went to the dining room for dinner. The scene was really horrible. There were only leftovers of soup in the basin. The melons were sour. I didn’t know the strange-tasting ginger beans that had been quick-frozen for several years. The cauliflowers might have been peeled off because they had been stored for a long time. All the stalks are gone. The so-called millet porridge and black rice porridge don't have half a grain of rice, just half a bucket of yellow water and half a bucket of black water. It's still astringent and bitter when you drink it. Boiled eggs also have a long shelf life. There is no normal edible food made from eggs. It is not food that humans can eat at all. It is not as good as pig food! The worst meal in the hotel history of more than 20 years! The price is six hundred yuan a night, don’t you feel guilty doing this? It’s too dark!
Original TextTranslated by Google
6/9
Response from Property: We are very sorry. We have informed the relevant departments about the issues you reported and will correct them. We have already criticized and rectified the catering. We hope for your understanding.