11/F, Huixin International Plaza, 62 Fuzhou Road, Yining, Xinjiang, ChinaView Hotel Details
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1 night
Baiwan Hotel Guest Reviews
4.3/5
404 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(404)
Positive reviews(380)
Reviews with photos/video(185)
Awesome amenities(77)
Classy environment(70)
Friendly front desk staff(63)
Delicious breakfast(21)
Convenient parking(18)
Would stay again(14)
Perfect for business trips(10)
Close to train station(5)
Negative reviews(24)
Guest User
2-bed Room With City View
Stayed in Oct 2023
Couples
30 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Very good hotel, very clean tip top nickel! Very good localisation and very helpful to have toothbrush and toothpaste. No smell of smoke wish is rare in China.
Guest User
2-bed Room With City View
Stayed in Jun 2023
Couples
25 review
5.0/5
Outstanding
Posted on Jul 8, 2023
Very new and clean business hotel. Good facilities and amenities. Location was close to the food street and buses.
Sittikorn Vongvanij
Family Parent-child Room
Stayed in Jul 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jul 25, 2023
Location is good
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
5 review
1.0/5
Posted on Jun 21, 2024
It’s so bad! I don't know where the good reviews come from. The hygiene is poor and the service is even worse. The front desk refused to give me an extra room card or electricity card. They didn't give me a parking ticket when I parked for free. They said it could only be used once overnight. The floors in the room were all sloping, so I tripped and fell several times! Don't choose this one
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Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Family
7 review
1.0/5
Posted on Jun 18, 2024
During the peak tourist season, I booked three rooms for RMB 529 a night and asked for a pair of slippers. The ones I received were old slippers that someone else had worn. When I called the front desk, the waiter had a very bad attitude. She said the slippers were all new without even looking at them. They couldn't be. The old one, and then hung up the phone, and then a security guard came up. When he called the front desk, he lied and said there was no signal before hanging up. She hung up before I could finish my words. How can the landline phone not have signal? The carpet in the room is also very dirty, and the newly opened toilet paper has a peculiar smell. I hope everyone will be careful when booking a room.
Original TextTranslated by Google
Response from Property: Dear guests, I am particularly sorry that such a work error occurred. The front desk staff was on the night shift and was resting. He thought of saving money and did not throw it away immediately. He used it for himself during the night shift the next day. The security guard did not find this problem when delivering supplies. The main reason was that he did not expect such a thing to happen. , I am really, really sorry. Park Bay Hotel sincerely apologizes. We have always considered our guests. Your comments have also made us aware of our shortcomings and the key to rectifying the problems. The front desk phone number has indeed been contacted many times. The network maintenance staff have not solved the problem yet. We are really sorry about this, but we accept your criticism and supervision. If you have the opportunity, please give us the opportunity to come back and experience it again to see if we can improve the quality of service. Accept everyone's supervision and promote our As we grow, we will get better and better and provide you with good services. Thank you for your review and wish you a happy journey.
Guest User
2-bed Room With City View
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 22, 2024
I am really satisfied with the facilities of the hotel I stayed at this time. Although the room is not large, the layout is reasonable and makes people feel warm and comfortable. The bed is clean and tidy, and the mattress is moderately soft and hard, providing a good sleeping experience. The lady at the front desk also upgraded me to a water dispenser in the room, which was very considerate and I could drink clean water at any time. In addition, the various small details provided by the hotel also make people feel warm, such as sufficient bottled water for guests to replenish water at any time. The bathroom facilities are basically complete and the hot water supply is stable. Although the hotel is not luxury level, I was impressed by the practicality and convenience of its facilities. The service attitude of the staff is also very friendly, making people feel extra comfortable. Overall, the facilities and services of this hotel are commendable and it is a very cost-effective choice.
Original TextTranslated by Google
Response from Property: Dear customer: We are very grateful for your high praise. Your recognition is the biggest motivation for our continuous efforts and we look forward to serving you again!