Grand New Century Hotels in Yiwu

I think, expensive hotels like this are booked so we have flawless stay in places where we have language barrier. Here, no one can speak communicative english. We had booked delux suit, they said they uograde us to better room and when we reach the room, we got was loft room, climb up the stairways. Reach the room entrance and that floor only had small siting area, like a guest sitting adea and a small guest waahroom and bedroom, closets, waahroom, bathtub, library kind of area, all were on the upper floor. The stairways was on almost double the height. We had booked for 1 night, we had been there for an event and we had checked in at 7 pm to attend an even at 8 and checkout the next day. It was of no use to go to the receiption and bang my head as for the language barrier and ask for change of room and explain a why i wanted to change. A lavish breakfast, but no vegetarian food. This isnt a complaint as it is their wizh but such a huge property should consider and also the food should be well labled. And at last, they are big, 1738 rmb a night, should have proper english speaking team. Well the loft room looked like as if not been occupied for ling time. Also some places has lot of dust. Furniture sureky was torn out and laminated with plastic. Photo attached. Air conditioner had lot of dirt - photo attached Washroom side lights were not working - photo attached I had a zoom meeting next day morning and i happned to use rhe writing deak, the chair was broken, not stable and i am sure they just woukd have fitten the chair well inside rhe desk as if no one will use. All too bad. I am sure they would not be a bad hotel but what we had was extremely bad.