Le Méridien Yixing Reviews
Le Méridien Yixing
No.455 Yangxian East Road, Yixing, Jiangsu, 214200, ChinaView Hotel Details
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Le Méridien Yixing Guest Reviews
4.5/5
Good
560 review
Verified reviewsLocation4.6
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(560)
Positive reviews(526)
Reviews with photos/video(75)
Classy environment(46)
Near shopping area(37)
Convenient for shopping(32)
Secluded lake view(27)
Friendly front desk staff(27)
Large rooms(15)
Would stay again(14)
Poor air conditioning(14)
Negative reviews(33)
Giovanni travels
Deluxe King Room
Stayed in Jun 2024
Couples
26 review
Posted on Jul 14, 2024
The location is ok, as you are in downtown, beside a shopping mall, with a nice view. The room is spacious, but the decor is old, and not well manteined. The staff is mostly not english speaking, and not willing to solve problems. I didn't know the underground parking was not free, and they didn't mention, So I ended up paying the extra fee. because the free parking is very limited. Breakfast is ok, but I expected better.
Response from Property: Dear guests, thank you for choosing Le Meridien Yixing Hotel and sharing your feedback with us. We apologize for not being able to provide you with a satisfactory experience during your stay. We will continue to improve our services and facilities to make your stay more pleasant. Thank you again for your comment and sincerely invite you to visit the hotel again. All our staff will strive to provide you with a more comfortable and satisfactory stay. I wish you good health and a happy life!
Alun
Deluxe King Room
Stayed in Oct 2023
Couples
1 review
Posted on Nov 1, 2023
Room was too hot, AC didn’t work and had a bad nights sleep.
Hotel is otherwise good in a great location with overall clean and tidy rooms/facilities
Gym was a little basic but did the trick
bonnet
Deluxe King Room
Stayed in Jun 2023
Business travelers
36 review
Outstanding
Posted on Sep 3, 2023
it was not my 1st time to stay at Meridien , great bedroom, great facilties, very good breakfast
Guest User
Deluxe King Room
Stayed in Jun 2022
Family
2 review
Very Good
Posted on Jun 6, 2022
We enjoyed the swimming pool very much during this rainy weekend. Service and cleaniless as expected in such an hotel. The rooms are aging though and breakfast buffet was average. However in these complicated COVID times it's already a miracle that they can keep operating...
Anonymous User
Deluxe Lake-view Queen Room
Stayed in May 2024
Couples
3 review
Posted on May 4, 2024
The picture shows the chairs in the hotel room. It was horrible and shocking. After reporting it to the front desk, they didn't even apologize, not to mention the correction and appropriate compensation that a normal hotel should have. They seemed to be used to it and thought it was normal. Are these people in the hotel industry? The only thing they did was to ask for the room number and told me that the hotel was old. How old can it be? Is it 200 years old?
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Le Méridien Yixing. We are deeply sorry for your experience during your stay at the hotel. The hotel team has received your valuable comments and suggestions. We are deeply sorry for not being able to make your stay comfortable and pleasant. The hotel has informed the relevant departments of your feedback and will immediately rectify and optimize the stay experience. I hope to gain your continued trust and attention. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We will welcome you again with a grateful attitude and a sincere smile! I wish you a smooth work and a happy life!
Guest User
Deluxe King Room
Stayed in Mar 2024
Booked for others
1 review
Posted on Apr 12, 2024
Hygiene: Hygiene is still quite poor. It looks like it hasn't been cleaned for a long time.
Facilities: The facilities are also very old.
Environment: The environment is OK. After all, it's an old brand. The only problem is the hygiene. I'm going crazy.
Original TextTranslated by Google
Response from Property: Dear guest, hello, first of all, thank you for choosing Le Méridien Yixing. Your support and trust are our driving force. We are deeply sorry for your dissatisfaction during your stay. We have listened carefully to your opinions and fed them back to the relevant departments as soon as possible to make improvements in future work. All the staff of the hotel sincerely look forward to your visit again. With our efforts, we will provide you with a relaxing and pleasant accommodation experience. I wish you a happy life!
Suixinerzhi
Deluxe King Room
Stayed in Mar 2024
Business travelers
46 review
Outstanding
Posted on Mar 13, 2024
The hotel is in a good location, right next to Donghu Lake. You can see the lake view from the side of the room. The room is very large, but it is not convenient to go to the bathroom in this room type, as you have to walk through a long corridor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Le Méridien Yixing and sharing your experience. Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. The hotel is strategically located, just a short walk from the bustling business district and adjacent to Donghu Lake. The air and environment are very good. We will continue to do our best to provide every service and strive to create a wonderful stay experience for guests. Looking forward to your stay again!
Mirendedafanpai.
Deluxe Room (2 beds)
Stayed in Jan 2024
Business travelers
19 review
Outstanding
Posted on Feb 6, 2024
I came to Yixing for a trip during the New Year and chose the Le Méridien next to Wanda. The lobby of the five-star hotel is magnificent, the rooms are also large, and the Civic Square is outside the window, but it is foggy and hard to see. There are many places to eat in Wanda next to it. Although there is no breakfast, it is convenient to order takeout. I experienced the gym and swimming pool, but the only drawback is that the aerobics room is idle. I suggest that you can learn from the Marriott in Taizhou and put some ocean balls and mats to make a children's playground.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your experience with us after staying at Le Méridien Yixing. We will continue to do every service carefully and strive to create a wonderful experience for guests. We sincerely recommend you to come and experience again. I wish you a smooth work and a happy life!
Diushideyantou
Deluxe King Room
Stayed in Jan 2024
Family
12 review
Outstanding
Posted on Jan 9, 2024
The hotel service is very good and the room is as clean and tidy as ever. I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Le Méridien Yixing and sharing your experience. Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. The hotel has a strategic location, just steps away from the bustling business district and adjacent to Dongji Lake. The air and environment are very good. We will continue to do our best in every service and strive to create a wonderful stay experience for our guests. Looking forward to your stay again!
Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
2 review
Posted on May 11, 2024
Two people stayed in a big bed room, only one breakfast was provided, which was very bad. It took 10 minutes to wait for hot water to take a shower. The air conditioning problem could not be adjusted. My colleague changed rooms temporarily in the middle of the night. Be careful to avoid thunder
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Le Méridien Yixing. We are deeply sorry for your experience during your stay at the hotel. The hotel team has received your valuable comments and suggestions. We are deeply sorry for not being able to make your stay comfortable and pleasant. The hotel has informed the relevant departments of your feedback and will immediately rectify and optimize the stay experience. I hope to gain your continued trust and attention. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We will welcome you again with a grateful attitude and a sincere smile! I wish you a smooth work and a happy life!
Guest User
Deluxe King Room
Stayed in Nov 2023
Travel with friends
8 review
Outstanding
Posted on Nov 8, 2023
The room is comfortable, the location is good, the hardware is good. I will stay here again next time I come to Yixing!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Le Méridien Yixing and sharing your experience. Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. The hotel is strategically located, just a short walk from the bustling business district and adjacent to Donghu Lake. The air and environment are very good. We will continue to do our best to provide every service and strive to create a wonderful stay experience for guests. Looking forward to your stay again!
Guest User
Deluxe King Room
Stayed in May 2024
Travel with friends
12 review
Great
Posted on May 5, 2024
The hotel is in a great location, right next to Wanda, and very convenient for shopping and dining. The service is also very good. I didn't pay attention to the city view when booking, and I discussed with the front desk to change it to a lake view, which is beautiful...
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Le Méridien Yixing and sharing your experience. Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. The hotel is strategically located, just a short walk from the bustling business district and adjacent to Donghu Lake. The air and environment are very good. We will continue to do our best to provide every service and strive to create a wonderful stay experience for guests. Looking forward to your stay again!
Xiaojuanjuanmao
Deluxe Room (2 beds)
Stayed in May 2024
Family
9 review
Posted on May 4, 2024
Standardized process, procedural service, very business-like, everything is procedural and mechanical, it can't be said to be good. After all, the brand is here, there is nothing to make people angry. The executive lounge is in the restaurant on the first floor, and it is the first time I have encountered this. The most unacceptable thing is the underground parking garage, they said the system is broken, and I have to pay for it myself and then be reimbursed. It is the first time I have encountered such speechless operation.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Le Méridien Yixing. We are deeply sorry for your experience during your stay at the hotel. The hotel team has received your valuable comments and suggestions. We are deeply sorry for not being able to make your stay comfortable and pleasant. The hotel has informed the relevant departments of your feedback and will immediately rectify and optimize the stay experience. I hope to gain your continued trust and attention. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We will welcome you again with a grateful attitude and a sincere smile! I wish you a smooth work and a happy life!
Guest User
Superior Deluxe King Room
Stayed in May 2024
Family
14 review
Great
Posted on May 3, 2024
The breakfast is not very good, there is no special breakfast, the variety is just average, the room maintenance is average, the bathtub in room 1603 is rusted, I don't use it anyway so I didn't complain. I didn't do much research, thinking that there would be food in the nearby Wanda Plaza, but I was wrong, there was nothing to eat.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Le Méridien Yixing and sharing your stay feedback with us. We are deeply sorry that the hotel failed to provide you with a satisfactory stay experience during your stay. We will continue to improve the hotel's services and facilities to make your stay more pleasant. Thank you again for your evaluation and sincerely invite you to visit the hotel again. All our staff will work hard to provide you with a more comfortable and satisfactory stay experience. I wish you good health and a happy life!
Guest User
Deluxe King Room
Stayed in Oct 2023
Family
10 review
Outstanding
Posted on Oct 3, 2023
The room was very good and the layout was comfortable. The front desk of the hotel helped upgrade the room. The lake view was particularly beautiful. The chef of the hotel's Chinese restaurant is very good at cooking. I ate in the Chinese restaurant for 2 consecutive days. The service is also very considerate, especially the duty manager named Jiang who is eager to help.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Le Méridien Yixing and sharing your experience. Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. The hotel has a strategic location, just steps away from the bustling business district and adjacent to Dongji Lake. The air and environment are very good. We will continue to do our best in every service and strive to create a wonderful stay experience for our guests. Looking forward to your stay again!