Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street)

Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street) Reviews

Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street)

No.29 Maoling East Road, Yueyang Tower District, Yueyang, Hunan, 414000, ChinaView Hotel Details
Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street)
Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street)Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street)Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street)
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Grand Skylight Hotel Yueyang (Yueyanglou Pedestrian Street) Guest Reviews

4.6/5
Very Good
2067 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2067)
Positive reviews(2007)
Reviews with photos/video(206)
Friendly front desk staff(522)
Delicious breakfast(287)
Convenient for shopping(149)
Would stay again(107)
Located downtown(81)
Awesome gym(18)
Negative reviews(60)
Wing
Deluxe Room (2 beds)
Stayed in Jul 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Good value for money, good location, goood breakfast with late checkout aervice.
Response from Property: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a good time for your trip. Your appreciation is a great inspiration to our guests and a driving force for their progress. We will continue to be enthusiastic and make every guest feel at home. We look forward to your visit again!
Guest User
Executive Suite
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 6, 2024
This is quite a decent hotel in town, however, its not really a pedestrain street. We are happy with the hotel and the food in the restaurant is good. The best thing we like about this hotel is they have the bathroom slippers all sanitised and wrapped up. We also like the set up in our room represents great value and the mini bar is free.
Response from Property: Dear guest, hello! Thank you for choosing the hotel and giving such a detailed evaluation. The satisfaction of the guests is the greatest affirmation for us. I hope you can continue to pay attention to us and look forward to your visit again.
AmSteve-O
Executive Double Room
Stayed in May 2023
Family
24 review
5.0/5
Outstanding
Posted on May 26, 2023
Easy way to vacation,near airport and,good service and good breakfast
Response from Property: Dear guests: thank you for your recognition and support of our hotel, and share the experience, we will continue to work hard, look forward to your next full-point experience, I wish you all the best!
Aza_Tccc
Deluxe Double Room
Stayed in Jan 2023
Couples
31 review
5.0/5
Outstanding
Posted on Jan 27, 2023
Everything was good. The style is slightly outdated, but everything was super clean. They were changing the towels every day, and the staff was very polite.
Muisha
Deluxe Room (2 beds)
Stayed in Jan 2023
Solo travelers
57 review
5.0/5
Outstanding
Posted on Feb 3, 2023
Nice amenities, great location, clean environment! I’ll surely come again
Response from Property: Dear guests: I am very happy to receive your comments and more happy to get your acknowledgement. We pay attention to every detail and hope to leave you a wonderful stay. Looking forward to your visit again, there will definitely be a different spark! May you have memories when you leave, and you will be familiar with your return again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 8, 2024
Good location, convenient for travel, bus No. 31 downstairs can go to Yueyang Tower Scenic Area and Nanhu Square. The room is spacious and the view is good. Good hygiene.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your praise and recommendation of Gege. Gege is located in the commercial center of Yueyang Pedestrian Street. It is very convenient for shopping, sightseeing or tasting special snacks. It is only a five-minute drive from the world-famous Yueyang Tower Scenic Area. I hope you will have a better stay experience next time you come back. I wish you: good work and a good mood every day O(∩_∩)O~
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Friends
80 review
4.7/5
Amazing
Posted on Apr 26, 2024
This hotel could have been rated full marks, and was good in every aspect. However, the questionnaire survey required by the front desk management made me feel that the hotel management was really speechless. Let me explain here that it was not that the front desk service was bad, nor was it forced to fill in the questionnaire. I was willing to cooperate, but seeing the questions in the questionnaire made me speechless. In short, it can be said that each question in the questionnaire had a counterproductive effect, so I deducted one point for the service.
Original TextTranslated by Google
Response from Property: Dear guest: It is a pity that we did not receive your 5-point affirmation. However, we are still very happy to receive your feedback. We will keep working hard to improve and strive to do better! We only want to bring you the best stay experience. We look forward to meeting you again and will definitely bring you different surprises.
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel is in a good location, with two large shopping malls next to it, coffee shops, KFC, cake shops, convenience stores, late-night snack shops, and a snack bar across the road. The transportation is also very convenient, and it is close to Yueyang Tower, which is worth a walk. The hotel price is not expensive, the environment is very good, the room is clean and safe, and the breakfast is also very rich. Thanks to the front desk lady for helping me upgrade the room, and the service attitude is also very good. Recommended to stay!!!
Original TextTranslated by Google
Response from Property: Dear guest, Gege is very happy to receive your comments and even happier to receive your affirmation. We pay attention to every detail and hope to give you a wonderful stay experience. We look forward to meeting you again, and we will definitely create different sparks! I hope you will leave with memories and come back with familiarity!
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
I took my family out for a trip and looked at several hotels online. Finally, I chose Grand Skylight. The hotel is in a very good location. It is convenient to eat and shop around, and it is very close to Yueyang Tower. The starting price is one. The check-in procedure at the lobby front desk was fast and enthusiastic. The room was clean, tidy and comfortable. The breakfast was also rich. The hotel's laundry room was clean and well-equipped. It was really convenient. Next time I come to Yueyang, Grand Skylight will be my first choice.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing Gege. Gege is honored to see such a high evaluation from you. Gege will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and look forward to meeting you next time!!!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The location is really good. You can see the Golden Crocodile Park outside the window. Although it is April, the room is not damp at all and is very clean. The staff are very polite and enthusiastic. The breakfast is good.
Original TextTranslated by Google
Response from Property: Good afternoon, dear guests, φ(゜▽゜*)♪, thank you very much for staying with us and sharing your experience! Gege will continue to improve the quality of services and equipment, hoping to bring a warm experience to every guest who stays here. We look forward to your stay again, and may beautiful things accompany you every day!
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Other
9 review
5.0/5
Outstanding
Posted on Apr 7, 2024
I really like the glass windows in this hotel room. The room is very clean. You need to swipe your room card to get to the elevator. The safety is really reassuring. The front desk lady is very enthusiastic. Recommended
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing Gege. Gege is honored to see such a high evaluation from you. Gege will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and look forward to meeting you next time!!!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is in a good location, convenient for dining, shopping and attractions, the service is particularly good, the front desk, restaurant and room staff are enthusiastic and responsible. The only drawback is that the elevator is dimly lit.
Original TextTranslated by Google
Response from Property: Dear guest, Gege is very happy to receive your comments and even happier to receive your affirmation. Thank you very much for leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our hardware facilities (or service standards). We pay attention to every detail and hope to leave you a wonderful stay experience. Looking forward to meeting you again, we will definitely collide with different sparks! May you leave with memories and come back with familiarity!
Zhuzhuzhuyan:
Executive Room (2 beds)
Stayed in Mar 2024
Other
1 review
2.0/5
Posted on Mar 31, 2024
I strongly do not recommend it. I thought a big hotel would have good facilities and good service, but it was the opposite. I didn't sleep well on the first day because it was too hot. I called the front desk and was told that I couldn't turn on the air conditioner, but I could open the small window for ventilation. It rained for several hours on the second day, but it was still hot at night. I changed three sets of clothes and they were all soaked. The point is that the air conditioner was turned on everywhere except the guest rooms. The front desk staff actually wore thick uniforms, and the lobby was full of people who wanted to cool down. Did we pay to be punished? It was so hot outside these two days, and the room was 31℃. Is this called five-star service?
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of your stay. We are deeply sorry for the air-conditioning problem you mentioned. Due to the weather, the temperature rose sharply and the hotel was carrying out air-conditioning maintenance, which resulted in the air-conditioning not being turned on. The air-conditioning will be turned on after the maintenance is completed. You raised the service issue and we will check and correct it ourselves. We are determined to provide every guest with thoughtful and meticulous service. We were indeed negligent this time and we deeply apologize for the inconvenience caused to you. We hope to get your tolerance and understanding and look forward to your next visit!
Guest User
Elite Room
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Very clean hotel. The room I booked is small, but it is very suitable for one person and feels safe. All the staff are very friendly. There are many delicious foods nearby.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing Gege. Gege is honored to see such a high evaluation from you. Gege will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and look forward to meeting you next time!!!
Xieshouyoutianxia1234
Deluxe Double Room
Stayed in Mar 2024
Business travelers
78 review
4.2/5
Very Good
Posted on Mar 27, 2024
The hotel is in a prime location in a commercial district, and the facilities are old. The service is really good, whether it is the front desk, the front desk or the floor service, it is warm and standardized, especially the floor service staff, which deserves praise! It adds luster to the Grand Skylight brand! The facilities are old and should be upgraded!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, Gege is very happy to receive your comments and even happier to receive your affirmation. We pay attention to every detail and hope to give you a wonderful stay experience. We look forward to meeting you again, and we will definitely create different sparks! I hope you will leave with memories and come back with familiarity!