Pullman Yueyang Reviews

Good enough……

Very upsetting the outdoor pool was closed. We traveled with our whole family to swim in the pool. They do have indoor pool but that wasn’t good enough. Hotel staff said they emptied it because they thought it would be too cold. Even in the middle of winter Hotels don’t empty their pools. They keep it running year round. Other hotels in Yueyang had their swimming pools open. We would of stayed and extra two days but felt like we were wasting our time not having the outdoor pool Multiple weddings were happening while we were there and because of this we weren’t allowed to eat in the main dining hall and when we sat in a public area we were told to leave because they wanted to take photos. The hotel staff did compensate us with a private room after we complained and spoke to the manager which was nice. But because of this we felt like guests that weren’t really cared about when some photographer told us to move our whole family because he needed to take photos(we were sitting in a public space outside our bedroom. This was our second time staying here and still no hamburgers available yet it’s still on the menu. We can look past all these things but the main thing that ruined our holiday was the pool being empty. Specially for the price we paid we felt like we got cheated

1. Nice environment and facilities 2. Far from the city center, the surrounding area is desolate. 3. The hotel management is chaotic and does not match the Pullman brand at all: 1. The waiter knocked on the door at 7 o'clock on the first morning of the two days of stay, waking up the whole family. After opening the door, the waiter said that he knocked the wrong way, but did not express any apology 2. After taking a nap, the hotel called again half an hour later to wake me up, and asked if I had checked out and was in the room. The caller was asked to reply what was wrong with the hotel management. The guests who were resting normally were disturbed one after another, and there was no feedback until check-out 3. After check-out, the order was contacted by phone to inform that the room fee was not charged because of the mistake in the order, and asked to add WeChat to send a QR code to pay the room fee 4. Since WeChat was added, I complained about the situation described above. This time I received an apology call and asked to provide an address to send a mascot to the child. Considering that the child cried for a long time after being woken up that morning, I agreed 5. The most amazing thing is that I received a doll the next day after I got home. The hotel actually sent it by SF Express to pay on delivery! ! ! I'm afraid this palm-sized doll is not worth the 18 yuan postage! ! ! 4. The quality of the facilities in the parent-child room is not up to standard: When I checked into the room, I found that one of the brackets of the small tent was broken, and asked the staff to remove it as soon as possible, otherwise it might fall and hit the child.

It should be the best hotel in Yueyang. The location is a bit remote. There is no business around. You can order takeout. It is right by Dongting Lake. The scenery is good. It only takes more than ten minutes to drive from Yueyang Tower and Panda Garden. The hotel parking area is large, and the service attitude is very good. From the front desk to the ordinary waiters, they are very polite and respond promptly to any needs. The room size is suitable. Some toiletries need to be asked from the hotel. They will not be provided proactively. It may be due to local policies. It is recommended to live in the pool room on the first floor in summer. If you want to see the lake view at ordinary times, you can see some on the fourth floor. It is best to book an executive view room on the fifth floor or above. The breakfast is rich and replenished in time. It doesn't feel crowded even if it is full. The hotel's buffet dinner is not bad. The indoor swimming pool is good. The disadvantage is that the underground parking lot cannot go directly to the room. You have to go to the lobby on the second floor first and then change the elevator, which is not very convenient. Ask the hotel for a children's toiletries set, and give adults toothpaste and toothbrush. The children's playground is too small, with nothing but slides, and no one to manage it. The stairs are not well padded, which poses a safety hazard. When I was playing with my own children, I saw unattended children climbing up high without any staff to stop them, which was quite dangerous.

Environment: Very good, by the Dongting Lake, quiet Hygiene: Also very good, bedding and other things are quite new Facilities: There is an outdoor swimming pool outside, but it was too cold on May Day and it was not open Service: Very good

The hotel covers a large area, the rooms are spacious and clean, parking is convenient, the breakfast is varied, and the service staff are of high quality. Although the location is a bit off, it can be seen that it is a hotel with good business in Yueyang (full room). This trip was rushed and I didn't have time to experience it in depth. I hope to have a chance to visit it again😄

After checking in, I was immediately upgraded to an executive king-size bed. The hotel environment and facilities are very good, the service is very professional, the staff I met are very polite and professional, and the surrounding garden environment is suitable for friends with cars.

The only advantage: the room is relatively large Location: There are no shops in front of the village or behind, and there are no restaurants or shops within a radius of two kilometers. Hotel hygiene: Poor. I checked in and went out for fun. When I returned to the hotel in the evening, there was a small spider on the bed. I got it out myself. There were worms in the bathroom and playing cards under the bed. Catering: Buffet breakfast is terrible The most important thing is that the child didn’t know what he was bitten by. He kept complaining that it was itchy. Only then did he realize that his feet were swollen. I was really angry. I will never stay in a five-star hotel again, it’s disgusting🤢

The room has an outdoor balcony, the lighting is very good, and it is quiet enough. Miss Nancy is also very considerate, which increases my favorability towards the hotel. She is happy to provide all kinds of help and gives me an overall very professional feeling. It may be that the hotel lobby is very crowded and mixed during holidays, and there are relatively few staff members, but everyone is very enthusiastic. The hotel is located far away from the city, but there are many attractions nearby to visit. It is a hotel with good cost performance.

It is very close to the China Giant Panda Garden and very convenient. Overall, very satisfied. Front desk service, consultation during the trip, surrounding environment, hygienic and comfortable, this is a family trip. Will continue to visit next time. .

Facilities: 1. The overall hotel meets the five-star standard, but some facilities have obvious signs of use. 2. The arrangement of the elevator has room for improvement. The hotel's elevator is a sightseeing elevator, which can only carry a limited number of people at a time. During peak periods such as short holidays, one more elevator should be arranged. 3. I booked two rooms. The toilet and bathroom of the twin room can still be seen in the room even if there is frosted glass in the middle, which has poor privacy. 4. There are enough parking spaces. Sanitation: There is still room for improvement. It is not a good feeling to see the hair left by the previous guest as soon as you open the toilet. Environment: Very quiet, very good. In terms of location, it is not in the city, but it has little impact on self-driving tourists. It takes about 20-30 minutes to drive to the Yueyang Tower Scenic Area. There are also great restaurants within 5-10 minutes of self-driving around for meals, so you don't have to go to the city to squeeze. Service: 1. It is recommended that when arranging rooms, if the room status allows, try not to arrange rooms close to the stairwell. As soon as you enter the door, you can smell a very strong smell. It should have been out of use for a long time. There is no screen window for ventilation. If the curtains are not drawn, the room can be seen from the corridors on both sides. The king-size bed room has two washbasins and two toilets, but only one person is staying, so it is meaningless to arrange such a room. 2. The breakfast is good in both quality and variety, and the meal is replenished in time. The service staff is also good.

There is a big bathtub, and it is very comfortable to take a bath! The room is super large, the environment is beautiful, there is a big swimming pool, a children's playground and a gym, and the supporting facilities are complete! The service staff is very enthusiastic and the breakfast is rich! The air around the hotel is very fresh, suitable for morning jogging!

In order to help the post-10s complete their travel assignment, she chose the Dongting Lake theme, and we randomly chose this hotel with a swimming pool. Start the comfortable travel mode for the 2024 Qingming Festival: Yueyang senior high-end hotel, supporting facilities and services are beyond doubt. The room is very spacious and has a terrace. The breakfast and dinner buffets are rich and sufficient. The staff is very enthusiastic. When we checked in, we were informed that Dongting Lake is currently in the dry season. The hotel swimming pool was also open on time the next day, and my baby and I had a great time.

To be honest, there is nothing wrong with this hotel. It's just that I don't know if the hotel's air conditioner was not turned on last night or what, no matter how I adjusted the temperature in the room, it was still 25 degrees. I woke up two or three times because of the heat and asked the waiter to bring an electric fan. I have a suggestion that the glass doors of Yantai can be equipped with screens to prevent mosquitoes and allow ventilation.