No.69 Heyang Road, Yuncheng District, Yunfu, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Vienna Classic Hotel (Yunfu Hekou) Guest Reviews
4.6/5
Very Good
326 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(326)
Positive reviews(314)
Reviews with photos/video(126)
Delicious breakfast(41)
Quiet & comfortable(15)
Perfect for business trips(13)
Friendly front desk staff(13)
Convenient parking(10)
Large rooms(7)
Easy to get around(6)
Stayed multiple times(3)
Negative reviews(12)
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
1 review
2.7/5
Posted on Jun 20, 2024
Overall so-so
Original TextTranslated by Google
Response from Property: We take the cost-effective route and look forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Facilities: good
Health: good
Environment: good
Service: Good 👌
Environment: Good👍
Service: good
Original TextTranslated by Google
Response from Property: Thank you for the five-star review
Guest User
Deluxe Double Room
Stayed in Sep 2023
Couples
4 review
1.0/5
Posted on Oct 24, 2023
I was given breakfast when I checked in and asked me to give it a good review, but I really can't give it. The price for the highest-level membership is more expensive than online. The room description says the bed is 1.8 meters. When you enter the room, it is 1.5 meters. I will give you later. I changed to a 1.8-meter room with used towels. Anyway, it felt very unhygienic. I wanted to check out and was upgraded to a king room. The shower was turned on for a long time and there was no hot water. Only when I called the front desk did I know that I had to turn it in the opposite direction to get hot water, and that the toilet would keep backing up or whatever, and that there was that kind of sound anyway, and no matter what kind of double bed room it was, whether it was a higher or lower level, it was all on the roadside. The next morning at around 7 a.m., I handed in my room card and went to the front desk to check out. At noon, I kept calling to ask if I could extend my stay. This was the worst time I had ever stayed at a Vienna hotel (I didn’t eat the breakfast coupon I was given).
Service: Poor
Hygiene: poor
Environment: General
Facilities: General
Original TextTranslated by Google
Response from Property: Sorry for causing you a bad experience! Online prices are floating and are not controllable by us, because some online orders are affected by factors such as platform subsidies and competition! Most of us had king-size beds. I'm really sorry that the new front desk staff was unskilled and arranged the wrong room! ! I wish you success in your work and a happy life!
Xiaoheige
Deluxe Double Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The room is clean and tidy, the front desk service attitude is good, the breakfast is rich, and the transportation is convenient. I will stay in this hotel again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you for your recognition! I wish you success in your work and a happy life! ! !
Guest User
Business Double Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 24, 2024
服務很好,很親切,房間衞生也不錯,送了早餐券,味道還適合!下次也會再來
Translate
Response from Property: 親愛的客人,歡迎下次再來,吃得開心,玩得愉快,睡得舒服!