Country Garden Phoenix Hotel Yunfu Reviews

Excellent stay thank you very friendly and helpful. Lovely room with balcony. Nice food and breakfast in restaurant.

Best hotel of Sunfu, Staff is friendly. Breakfast is limited. Gym/pool was very old.

It was the best and cleanest hotel I stayed in during my trip.I am satisfied with the services

Good hotel

facility: It was said to be renovated in 2019, so the initial construction should be longer. The facilities look quite old, but they are quite clean. The room I was given at first was large, but the ceiling was peeling due to water leakage, and the balcony door couldn't be locked. Later I changed to another room. Serve: The service is so-so, the attitude is OK, but the waiter's words are not considerate. We came back from outside at around nine o'clock in the evening and were about to take a rest when we found that the balcony door could not be closed. We asked someone to come and check it for us. After the waiter came, she tried several times but could not lock the door. She asked the master to come and fix it for us. Oh my god, it’s late at night and we have to clean up and take a shower and go to bed, and we said we’re going to call someone to fix it. Can we think about the situation first before saying that? After a while, he probably came to his senses and told us to change rooms to the same room type. Even if we asked for our opinion whether we should repair or change the room, we were told to call someone to repair it. It was really unbearable to hear that. We were tired and uncomfortable after walking outside for a day, and we just wanted to rest quickly! Environment: The area near the hotel is quite prosperous, the streets are lively, and there are many restaurants. It is very convenient to go out for breakfast in the morning. Hygiene: After changing rooms, the bathroom smelled like sewers. It felt like the stench from the sewers came back up. It was disgusting.

This is the third time I chose this hotel. I booked a queen-size bed room. When I checked in at the front desk, the beautiful woman upgraded the room for free. It has a terrace and a bathtub, and fruits were also given. The hotel's breakfast buffet starts at 7 o'clock, with Chinese and Western meals. The food and stay experience were very good. Health: good Service: good Environment: Quiet

I can only say that it was so-so. I originally thought that I could stay in the hotel during the day and take my children to play in the hotel swimming pool. However, it turned out that the entire recreational area on the first floor looked like a public place outside. There were all cram schools here, and it was no good. A place like a hotel. The swimming pool is also like a public swimming pool. The water quality is visibly turbid to the naked eye. Many people from outside can come in and play by buying tickets, just like the dumpling pool.

I am satisfied with the room. There is a small problem. The flushing in the toilet is broken. I went to the swimming pool with my daughter in the afternoon. My daughter had a great time. Speaking of service, the person at the front desk is called Miss Qiwen. Her service is good and her smile is so beautiful. ah! Hygiene: clean Environment: OK Service: first class Facilities: Pretty good

There is a balcony, good hygiene, convenient transportation, convenient parking, and free parking! The receptionist at the front desk has a good service attitude and meticulous service. I give it a good review!

The room is okay, the environment is good, and the breakfast is okay. There is not much variety, but it is exquisite. The facilities are okay and the parking lot is quite satisfactory. Unfortunately, I didn’t take any photos. The price is on the high side. Ctrip gave me a discount and it’s not bad.

Very good hotel, clean and courteous service. Environment: good

I booked two rooms. We didn't book the highest-end one. This one was second-rate, but it cost more than 800 a night. I tell the truth. Hang 5 stars, the initial score is 5 points. Upgraded a room for me +1 point. The surrounding environment of the hotel is poor and does not match the picture -1 point. There is a charging station 50 meters away +1 point. Check-in at 4pm - 1 minute. I was kept waiting for 90 minutes and the room was cleaned for me at 5:30 pm - 2 points. No fitness room – 1 point. There is no executive lounge on the executive floor - 1 point. The room next door didn't get permission, so he drove out to pick up the bride's room, causing a mess, -2 points. The hotel's swimming pool is outsourced to a training class, -1 point. The western restaurant will not be open during the National Day, the Chinese restaurant has no waiters, and it is forced to sell a set meal worth more than 600 yuan. -2 points. There is no waiter at the hotel reception. You need to push the luggage cart yourself. -1 point. Almost all the shops in the hotel have closed down, -1 point. The welcome fruit is delivered after 7pm, no points will be deducted. A total of negative 6 points. This is not a five star hotel. Everyone choose carefully! ! !

The room is old, there is a strong musty smell when entering, the service is too bad, there is no sense of service at all. I find the luggage trolley and push the luggage by myself. This is the first time I have encountered this situation. It is still a star hotel. Really It’s unbelievable. I really don’t dare to stay here anymore. I suggest that if there is no staff or lack of money, we should close the door early.

Facilities: Old. The 2-meter large bed only has one bedside table. I called the front desk and asked, and the answer was that it was designed like this. I was speechless. The water from the shower head was thin and silky, making it impossible to take a bath. Hygiene: The carpet has been there for many years, and the wall coverings have fallen off and there is dust on it. Environment: Poor. Outside the room window is the hotel's billboard, which completely blocks the window. Service: Even though they knew there was a problem with this room, they still arranged to check in without caring about the guests at all. Service: Little variety.