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Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(41)
Positive reviews(25)
Reviews with photos/video(12)
Great service(12)
Awesome stay(7)
Loved the view(5)
Awesome rooms(5)
Relaxing hot springs(5)
Delicious breakfast(5)
Airgeeked
East Wing High Floor Moderate, Japanese-Style, Mountain View
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
One of the nearest accommodation to Gala Yuzawa Ski Resort and shuttle via a mini bus is available. Shuttle bus goes to Echigo Yuzawa station too. It is walking distance from Gala Yuzawa. Approach any staff at the Ski Resort with the telephone number of the hotel to request for it. Stayed there for a few night for snowboarding. Breakfast selection was fabulous with two local Japanese sake available! The room is big, clean and well furnished. It even come with a great view! Onsen street which is the street lined with restaurant is 10-15mins walk away. I recommend making reservation for dinner if you do not intend to go out for dinner. Great service is one of the key reason why I would return to stay!
6/8
yully
East Wing Mountain View Japanese-Style Room Lower Floor
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
We love it so much, our Room get the best view, its like painting but its real. Hopefully next time can come back again. For the breakfast its delicious with alot option. Thank you for the hospitality takahan hotel.❤️❤️❤️❤️
Kate Xi
South Wing Mountain View Japanese-Style Room Upper Floor
Stayed in Nov 2024
Solo travelers
17 review
4.5/5
Great
Posted on Nov 4, 2024
We caught up with the first autumn typhoon in Shanghai's history. It was a heavy rainstorm and the flight was delayed for more than three hours. Fortunately, we were able to arrive at the hotel at more than 10 o'clock that night. We soaked in the hot springs that night, which relieved most of the fatigue of the journey. The next day, at breakfast, I saw my son, who was nearly 70 years old, bringing his mother, who was over 90 years old, to stay at the hotel. I was touched by the care for the elderly during breakfast. At dinner, three couples of old friends drank a little too much and talked loudly. Drinking and singing are not common in general hotels, but I felt their happiness throughout the whole process. When I left, the waiter apologized for this and told me that I was an old guest of the hotel and was already in my early 80s. In fact, I don't mind at all. At such an old age, they must be old friends for many years. Their families are healthy and complete. Of course, they are very happy to have a party. They are so lucky. The hotel is full of feelings and very warm. It feels a little different from the hotels that ordinary tourists often go to.
Regarding food, breakfast is buffet (mainly Japanese, but also coffee and bread), and dinner is banquet cuisine. The taste is relatively light and traditional, which is my personal favorite. The rice is of course very good, especially soft, sweet, and distinct. The new rice from the famous rice producing area is delicious.
Regarding the hot springs, the water temperature is very comfortable and you can soak for a long time at a time.
The stay experience is quite special, very Japanese, and it is also a hot spring hotel where you can easily relax.
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6/11
Tglk1018
Japanese-Style Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The service at this hot spring hotel was friendly and attentive, and the staff were always eager to assist with our needs. I was very satisfied with the service provided and made me feel at home during my trip. Whether it is the hot spring facilities or the comfort of the rooms, they all gave me great satisfaction. I would recommend this hot spring hotel to my friends without hesitation and look forward to visiting again.
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Verena
South Wing Mountain View Japanese-Style Room Lower Floor
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
They are enthusiastic and attentive in solving guests' problems, especially the connection service. They are on time and the driver is kind. I will probably book a room again next time I go skiing.
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6/7
Kaykaylovetravel
Japanese-Style Room
Stayed in Dec 2023
Couples
16 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Unforgettable three days and two nights🩷🩷Delicious dinners, the dinners on both nights were very rich🐷A very humane hotel 😉 The hot springs are also very good👧🏻👧🏻
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6/7
Kth
Japanese Style Room East Building Higher Floor
Stayed in Dec 2023
Family
11 review
4.0/5
Very Good
Posted on Feb 22, 2024
A very historic hotel, the scenery is particularly beautiful in the early morning!
Unfortunately, the hot spring water is very cold and not hot at all!
Hygiene needs to be improved, the room is dirty and there are too few electrical plugs!
It’s time to renovate the room
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It’s A
Japanese Style Room East Building Higher Floor
Stayed in Dec 2023
Couples
10 review
4.2/5
Very Good
Posted on Jan 31, 2024
The staff were friendly and very helpful.
There was also a shuttle service, which was very convenient.
thank you.
I would definitely stay there again if I have the chance.
*I like the pillow.
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Guest User
Japanese Style Room East Building Higher Floor
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is very clean ~ the service staff is very nice and considerate
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Guest User
East Wing Mountain View Japanese-Style Room Lower Floor
Stayed in Nov 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The hotel is located halfway up the mountain. Standing in front of the yard, you can see the long railway line. Everything is as real as the description in "Snow Country". The hotel looks old on the outside, but it is unique when you enter. The first floor is the reception hall, and there is an escalator that can go directly to the second floor. Kawabata Yasunari's study. There is a hot spring next to the study. It is also equipped with coffee, popsicles, ice cubes, table tennis tables, etc. Take the elevator from the second floor to a Japanese-style room. It is a very artistic hotel with very good service. The Niigata rice for breakfast is particularly delicious. I will bring my family here again next time.
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6/9
Guest User
Japanese Style Room East Building Higher Floor
Stayed in Sep 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Going in the snow season, the hot springs will be more enjoyable. It's still a bit hot in September, but it doesn't ruin the fun. My skin is smooth after soaking in the hot springs. The breakfast and dinner are exquisite. The service staff are very kind. I will visit again.
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Anonymous User
Japanese-Style Room
Stayed in Dec 2023
Travel with friends
21 review
5.0/5
Outstanding
Posted on Feb 21, 2024
A pretty good traditional Japanese hotel, very close to the station. When you get to the station, call the hotel and they will send a car to pick you up.
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Guest User
Japanese-Style Room
Stayed in Dec 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The service attitude is very good. Even if I didn’t bring enough money, they helped me change money. Thank you very much.
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JENN
South Wing Mountain View Japanese-Style Room Lower Floor
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Super awesome hotel
Clean and unique. The grandpa at the counter is also super nice.
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Elodieyang
East Wing High Floor Moderate, Japanese-Style, Mountain View