Yuzawa Hotels with Pools

Visited hotel in Autumn Nov 23. Stayed 1 night. Room: Spacious, with 1 shower room, 1 dressing area with sink, 1 toilet room with another large sink, bedroom has a sitting area, full sized wardrobe, and 2 twin beds. The room was quiet throughout the night and we had a comfortable stay. One minor comment is that the mattresses on the bed felt old as they sagged in the middle, leaving you without back support. I slept well nevertheless Onsen: Not sure if spring water was used, but the onsen areas were large, with not just an indoor onsen but also an outdoor one, and jacuzzis in 2 forms (sitting and lying down). Very relaxing after a long drive. Breakfast: Quite a good spread with Japanese options, western options, and fruit, yoghurt w compote and juice / coffee/ tea stations. All in this was value for money for the price we paid

Our experience with Hotel Angel Grandia was excellent. From the time we made a booking until we checked out. Thank you, especially to Takeuchi San who we conversed with via email months before our stay. We requested dining arrangements that were not included in the room package that we booked with Agoda and it was perfectly arranged for our 2-night stay. Communication at times took a while to get a reply but Takeuchi San made sure he followed through with answers to my questions and every detail that needed to be arranged, including the time of the dinner. The hotel rooms were perfect. It included some bunk beds and each room differed a bit, some had separators while others didn't but the bedding was complete. There's a vending and ice machine on our floor which was excellent, and a Family Mart right in the lobby, we didn't even have to go outside. And indeed, the ski resort was just outside the hotel. They offered lockers at the back entrance to keep ski equipment. We went to Gala Yuzawa on the 2nd day to snowboard, but we were able to rent ski equipment right outside the hotel which was excellent, with no lines so it saved as a lot of time, and got a discount as a hotel resident. We were basically ready to go when we arrived at Gala Yuzawa instead of queuing up in the long lines there. We also had a chance to play in the snow area behind the hotel which was very convenient. The onsen was great. I had a chance to go to both onsens, one smaller and cozier one and another bigger one, both had indoor and outdoor pools with different water temperatures. It wasn't crowded at all when I went at night. The staff was friendly, their English was not perfect but enough to communicate well with us. There was a slight problem with billing but they were able to resolve it the same day. Overall, we were very happy with the hotel and the service. Having said that we had some issues with Agoda regarding the 3 kids that we got confirmation for. And some limitations of their system required us to advance some amount to the hotel, which Agoda eventually refunded to us. Agoda should improve their system as this was their issue, they should not have inconvenienced the customer in the first place. I would have booked direct with the hotel but didn't find their website that easy to understand for international guests. I would definitely return to this hotel if given the chance to visit the Yuzawa area again in the future. We definitely experienced the local hospitality here.

I continued to use it as a repeater last year. Many sites such as Rakuten and Jalan have their own services and lift tickets, so it seems that the amount changes depending on which site you register. We stayed in a Japanese-style room with 6 tatami mats + Western-style room with 8 tatami mats for one night without meals with 4 family members. The kotatsu was warm and relaxing. If you tell the arrival time to Echigo Yuzawa station, they will pick you up. I am grateful for this service while everyone is waiting for the bus after getting off the Shinkansen. If you tell me the time to return, it will be sent. Free transfer. It takes about 10 minutes by car, but it's a 1-minute walk to the ski resort (first lift, a slightly hard snowy intermediate slope), so it's worth staying just for the location and pick-up. In addition, the hot spring (source) input fee is 360 yen per person, but even if you check out the next morning, you will keep your luggage until you return, and you will also take a bath on your way home without additional charge. We finished dinner and breakfast at a convenience store (FamilyMart) for 5 minutes on foot without eating rice. You can use it enough. The owner is a little blunt, and there seems to be various word of mouth, but I think that you can enjoy it enough if you don't expect much of the service by conveying the information firmly. The lady at the reception also remembered a year ago and responded politely. The hotel itself has an old Showa era feel. The hot springs are hot. I'm disappointed if I don't know that the sauna is an extra charge (500 yen once and make a reservation two hours in advance). The room has a hairdryer, but the bathroom is not equipped. Last year, when I used a hair dryer in my room, the breaker fell, but I returned the bar and responded. The breaker was okay this year. Rental skis are waxed and maintained. The shoes seemed a little old, but if they didn't fit, they adjusted the next day. Considering this amount, location, and transfer, I think it is important not to expect too much service. My family wants to repeat.