Best Places to Stay Near Capilla Niño Jesús de la Salud, Zapopan in Zapopan

Generally, too old.

Hotel location is good, there is a bar next to it, the night is very noisy, can not sleep all night, the first floor room has no windows, too dark, the hotel has no breakfast, you need to pay. After changing the room twice, I decided to move out.

Excellent accommodation option, very cheap, super clean, large rooms. The hotel was very comfortable and very comfortable. Facing the metro station L3, opposite the corner is the macro bus station and about 850 m from the St John market of God, on the one side of the hotel there is a xxo and a cafeteria. The only bad thing is that it doesn't count, at this point with a restaurant.

Wish we could've given this place 5 stars, especially considering the price and affordability; but we had one major bad experience/issue. My wife and I stayed at Square Small Hotel on the last weekend in August, everything was great: the room, the staff ( with a major exception) and the free breakfast. The safe in the room/closet was not working and since the hotel seemed so on-point, we decided to just keep our valuable and extra cash in our bags. The night before our checkout, we noticed that a hundred dollar bill was missing, not all the money just one bill/note. My wife noticed that the rest of the cash in her bag, was not in the arrangement as she kept. As we were not 100 percent (but was 98 percent) sure, we notified the front desk. They assured that they would look into it, check the cameras in hallways, and key cards used; they promised to give us an update in the morning. In the morning, no update and they asked that I check back with the same staff who would be back later; at checkout no update and the staff member said that I had to speak with the manager who would not be back, and funny enough was with whom I spoke to in the morning. Basically I got the run around for 15 minutes. And the net sum, was that they trust their staff and that it could not have been stolen from the room. When I questioned why the safe was conveniently broken in our room, I got a shoulder shrug. Honestly at the end of the day, I didn't expect the hotel to do anything other than to look into it, but their lack of follow-thru was very disappointing. Before I left I asked if they would continue to look into it, they said yes, and I asked how they would follow up with me, and he gave me a bewildered look. I asked him if he made notes as to my account, check-in information so that they can email me, and again I got a shoulder shrug. This was not a language barrier issue, it was, to do the bare minimum and just wait for my to leave. I then spoke with another staff, provided my contact information and requested that they provide me a follow-up email if just to say that there was nothing conclusive. I told the front desk staff that I would give them a month to respond before I left this info on a review. Well here we are 3 months later and no info from the hotel, hence this review. Everything else was great, and the reason for this negative review isn't the issue of the missing cash, but really the lack of response from the hotel.

Staff is very helpful and kind. The rooms are very clean and comfortable. Room amenities can be improved

I have stayed at this hotel several times for business travel. The rooms are nice and clean and the staff is friendly and helpful. I do have a few complaints though. Far too much room is taken up by the mini bar. Most of the refrigerator space, two full drawers, and a entire shelf are used by the mini bar. As a business travel, I never use any of the items and would much rather have the room to store my own items such as left overs. This is especially true with the refrigerator as there is barely room for me to put 4 bottles of water. (There is an oxxo and a 7-11 just a block away and I would much rather buy my water there as it is much cheaper.) On two of my trips there have been short power outages due to storms. (One night the power turned on and off almost a dozen times.) When the power goes out the room thermostat loses its memory and turns off the room fan. (Regardless of the temperature you set, if the fan is not on the room does not cool.) This led to the room getting very hot and me waking to turn the AC and Fan on again many times in the night. It would be great if they could change the bios settings on the thermostat so the fan defaults to On instead of off.

My wife and I were on business in Guadalajara and I try to stay at Marriott properties when I can. I have to say that this JW Marriott is one of the best that I have been to over the last 20 years of business travel. I have stayed at hundreds of hotels so I am a very picky traveler. The staff was warm and very responsive. The facility was clean and well maintained. The services were perfect for the location and the type of travel that I was doing. Overall, I would recommend this property to US business travelers looking for a high quality experience when in Guadalajara.