Pet-friendly Hotels in Zaragoza

From the reviews I had high expectations of this hotels but, having travelled all over the world, this is one of the worst hotels I’ve ever stayed in. First of all, it’s dirty. The cleaners don’t do their job properly and the hotel is filthy. It was almost like the hotel wasn’t cleaned at all. Secondly, the air conditioning in the room doesn’t work and Zaragoza is very hot. So be prepared for no sleep. They keep the room at 21 degrees minimum and you can’t get it lower. It’s unbearable. I had no sleep the entire time I was there. Be careful about the pool. They make a big thing about advertising the pool but it’s only open a few months of the year. Finally, the staff are very rude. I tried to complain about the above but they simply didn’t want to listen. They were very aggressive, particularly front desk representative Angel. Even the General Manager’s response was rude and aggressive which reflects very badly on the Melia brand. Not sure if this particular hotel is Melia owned or managed but the service is not what you would expect from this brand. Many of the Trip Advisor reviews are false. Look it for the small number of reviews. All in all, one to avoid.

It is 1000 yen to 1500 yen by taxi from the city. This time I used this hotel relatively close to the station because I used the railway, but since it is a taxi to the city and the station, I think the city was good even in a slightly expensive hotel ❗ The response was very good at a beautiful hotel. However, it was troublesome that the cob was not １ in the room.

I have never had this pleasant of an experience at any hotel I’ve been to in all my years of travelling. The lobby is clean, well maintained. There are two water dispensers with a slice of lemon or orange available for the customers free of charge. The receptionists were wonderful! Soft spoken, well mannered. I could ask any question without fear of judgement or annoyance on their part. The room was spacious, and had a lovely little balcon with a view for the square. I received a coupon for a free glass of cava. While I did not make use of it, I appreciated the gesture greatly. The breakfast was splendid! Huge selection of meals and beverages, healthy, sour, salty and sweet options. This is perhaps one of the best hotels I’ve visited. Thank you

Very good, one step away from the attraction, the hotel is clean, the service staff is friendly, it is recommended to stay, Zaragoza is suitable for a few more days, will definitely stay at this hotel next time

It was good ... but not phenomenal. The room was not ventilated nor with open windows. Towards a soaking heat, though the outdoor time was great. I asked for air conditioning, but they told me that it couldn't yet be activated ... I didn't understand anything. But as location is good.

My family were travelling back to Sandander after staying in Costa Blanca. After a lot of research, we decided to stay overnight in Zaragoza and decided to stay in NH Gran Hotel in Zaragoza.as the hotel claimed it had facilities for wheelchair users. My grandson is 21 and a wheelchair user. We arrived at the hotel and was faced with several steep steps, no ramps, only makeshift wooden ramps. That was the first bad experience. My grandson went into meltdown as he feared he would not get up the ramps as they were too steep. A very nice man from Reception helped get my grandson up the ramps, My grandson was terrified. We checked in and then the fun began. The lifts were too small to get my grandson in. Another meltdown. My daughter started to dismantle his wheelchair, removing his tray where his controls operate from, to reduce the width of his chair. It was horrendous and we decided to stop as it was causing too much distress. The Hotel reception found us another Hotel nearby, which was again not a good experience. I think Spain do its best, but they do not do disabilities well,

Nice, the shower room is so beautiful, the room looks on a lake, amazing. Good price, they offer tea bags, and coffee. I highly recommend it.

We were a night of walking through Zaragoza and as we already knew this hotel from other previous stays, we didn't want surprises. A central hotel, very close to the Plaza España and the whole centre of the Tubo and the Basilica, gave us for three people a very large room, with very comfortable beds and well equipped with regard to the washing machine. We don't eat at the hotel so we can't comment on this issue except for breakfast: for our taste quite well, very acceptable, sure more than one would miss some product but we neither eat much nor are too much ”sybaritas”. Therefore, no complaints about it. You do not have your own parking, if you come in the weekend you may be able to park on adjacent streets since the blue area is free (or was it before). In our case, as we came between weeks, this was not possible and we had to leave the car in the parking they have concerted a couple of streets, 5 minutes (to make a idea, pay € 15 for a whole day). In the end, it is a safe bet for us when we approach the city.

Having my sleep abruptly interrupted just after 8 AM in the morning by three very loud knocks on my bedroom door. My first instinct was we must be evacuating and so I've seldom shot out of bed so fast and opened the door thinking my life was is imminent danger to be told by the cleaning lady that it was her who knocked and her job is cleaning. It's just gone 8 O' Clock in the morning and the cleaning lady has abruptly woken me and check-out is 11:30AM. I told her I didn't understand why she would do that and I got the shoulder shrug and a sorry. I rang reception to complain that my sleep was abruptly interrupted and was informed by Reception that it was a mistake and she would talk to the Manager and ring me back. With no hope of more sleep to be had we got ready and packed our things and went to Reception. At Reception I was told she had spoken to the Manager and it was a mistake and that the next time I stay they will waive the Parking Charge. I said if you were genuinely acknowledging the mistake and wanted to make a goodwill gesture the Parking Fee could be waived on this visit. I was told it was not possible. I don't think that means it was impossible just that we admit we made a 'mistake' and if you are willing to spend more of your money with us we will then make a goodwill gesture. So now it's a case of not only was the service bad due to a 'mistake' I am having my intelligence insulted also. This is also a ruse used by disreputable people to keep coining it in. Anyhow I said there won't be a next time and I asked if it was Hotel Policy to wake Guests who haven't breakfast booked. The cognitive decline in her ability to understand English was so fast I was not concerned for her well-being. That vacant look when someone has slipped into neutral. So here we have a Customer paying over €100 who has his complaint acknowledged and we will make it right the next time you stay if ever. I won't as I paid for a good night's sleep and didn't get it.

The hotel is in a residential area, close to Zaragoza University, 7 mins walk. I came for a conference; otherwise, I would have stayed at the city's historical site. The downtown is within 20 mins walking distance, and it is a smooth walk The room doesn't have a coffee machine, there is a coffee machine in the lobby, but it didn't work. The staff is helpful, and I could buy coffee from the kitchen. The staff doesn't speak English; however, they do their best to communicate. The room was so clean and the bed was comfortable. The walls are thin you can hear other people closing their doors or walking in the corridor. I enjoyed my stay at this hotel. If you are a vegan/vegetarian this area and I think Zaragoza in general is not vegan friendly. The historical site has some options but is not vegan.